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The Westin Richmond

Expedia.comUSD 231*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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The Westin Richmond
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687 Reviews from our TripAdvisor Community

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Reviewed 2 days ago NEW

I traveled to Richmond to attend the Trey Songz concert. The hotel was beautiful. The best part was the shower! The Westin adds water softener to their water and you can immediately tell a difference in your skin. The front desk associates were extremely nice and accommodating. I would definitely stay here again.

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Thank loves2travel200
New York, NY
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago via mobile

I stayed at this hotel for a conference at the hotel in March. The staff members who checked me in were very welcoming and pleasant. Pro tip 1: Ask for a room with a highway view. It's very pretty, despite the view name. I shared with them that I do hobby photography, and they chose a room that gave me...

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1Thank lisarani
About Hotel's Favourite Review
WestinRichmond, General Manager at The Westin Richmond, responded to this review

Dear lisarani, thank you for your recent visit and great review. We appreciate your support and all the great insights you documented for other potential travelers. We certainly look forward to welcoming you back again soon. Be well, Feliks Schwartz - General Manager

Hertford, North Carolina, United States
Reviewed 2 days ago NEW

We recently stayed at the Westin Richmond for a reunion. The room was comfortable and spacious, and the bathroom was very roomy. Loved the glass shower with waterfall shower head, as well as hand-held sprayer. Staff was very friendly and efficient. We only experienced banquet food, but it was excellent.

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Thank Sheryl C
Pompano Beach, Florida
Reviewed 2 days ago NEW

Whenever I visit my hometown I try to stay either at the Jefferson or the Westin Richmond. Hotel overall a great facility. I did have issues with the AC on the Club Floor in my room but luckily the weather turned cooler after first night. Management was very responsive to the issue and extremely friendly.

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Thank gmorris5081
Reviewed 3 days ago NEW

This was my 2nd year anniversary and decided to go to Richmond. I made the perfect choice to stay at this hotel. I had the best time in the city and the hotel and staff was excellent and everyone had great customer service.

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Thank yontrea
Newport Beach, California
Reviewed 6 days ago NEW

I had a 1 night stay here at the Westin Richmond for business with one of my client groups. This is probably the 5th or 6th time I've stayed here at the property. Last year, I tried out the Omni Richmond, with a more central downtown location--which I enjoyed--but I far prefer the Westin hotel overall. The Westin is modern,...

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1Thank Bill R
WestinRichmond, General Manager at The Westin Richmond, responded to this review

Dear Bill R, thank you for your recent stay and for taking the time to share such a well written review. I appreciate all of your generous comments and am glad to hear that we are your new home away from home when in Richmond. You touched on several great points about your experience and I thank you for sharing....

Greenville, South Carolina
Reviewed 1 week ago via mobile

I try to stay at this hotel every time I am in Richmond. It literally feels like coming home - but even better - modern, clean, crisp lines that are welcoming but at the same time calming. The accommodating staff is nicer than my own family sometimes! They really try to help you with every aspect of your visit. This...

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Helpful?
Thank Laura L
WestinRichmond, General Manager at The Westin Richmond, responded to this review

Dear Laura L, thank you very much for your 5-star review and very generous comments. I am so grateful for your support of our hotel and associates...we all work hard to make it feel like home. I am very proud to know that my team took such good care of you and your family and we certainly look forward to...

Orinda, California
Reviewed 2 weeks ago

I just stayed for my 4th time at The Westin Richmond. What a pleasure. It has always been clean and attractive with a comfy bed, Our most recent visit was the true test of hospitality. The hotel was FULLY booked months out for University of Richmond's graduation. We had extra needs. But, they managed to fill every one. We were...

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Helpful?
Thank JaneCynthia
WestinRichmond, General Manager at The Westin Richmond, responded to this review

Dear JaneCynthia, thank you very much for your recent stay and glowing comments about your experience. I am so pleased to hear that my team, especially Katie and Sondra took such good care of you and your family. We certainly take great pride in our service and I thank you for taking note. We look forward to seeing you again...

Fairfax, Virginia
Reviewed 2 weeks ago via mobile

As a long-time Marriott Rewards Platinum member I felt it was time to sample what SPG likes to advertise as it's 4-Star hotel in Richmond. What a disappointment! Where do I start? The room! The mattress may be Heavenly, but the pillows are Hellish! Old, saggy with virtually no support. The single chair is modern, but provides no comfortable support....

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Thank Ron_from_Brooklyn
WestinRichmond, General Manager at The Westin Richmond, responded to this review

Dear Ron_from_Brooklyn, thank you for giving us the opportunity to serve you recently. I am very sorry that our service and facilities did not quite meet your needs and expectations. We have been very proud to have been ranked the #1 or #2 for all Westin's in North and South America for the past 9 years since opening and I...

Reviewed 3 weeks ago via mobile

My husband and I recently stayed for the first time at this Westin and now have a new hotel for Richmond visits. The hotel is beautiful, as was our room with our very comfortable Bed. The club lounge was a nice added perk to grab some snacks, drinks and appetizers. Not All hotels have nice bar like they do where...

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Helpful?
Thank GeeJay S
WestinRichmond, General Manager at The Westin Richmond, responded to this review

Dear GeeJayS, thank you for your recent stay and glowing review. I am glad to hear you found a new home away from home when in Richmond. I am grateful for your generous comments regarding our product and service which is absolutely our top priority. We look forward to your return. Stay well, Feliks Schwartz - General Manager

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
  • Shuttle Bus Service
Official Description (provided by the hotel)
Welcome to The Westin Richmond Hotel conveniently located on Broad Street just off of Interstate 64 at Reynolds Crossing. ... more   less 

Additional Information about The Westin Richmond

Address: 6631 W Broad St, Richmond, VA 23230-1723
Region: United States > Virginia > Richmond
Price Range: $261 - $446 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Richmond 4*
Number of rooms: 250
Reservation Options:
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Also Known As:
The Westin Richmond Hotel Richmond
Hotel Style:
#2 Luxury Hotel in Richmond
#3 Family Hotel in Richmond
#3 Romantic Hotel in Richmond
#6 Business Hotel in Richmond
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Richmond staff and other travellers.
3 questions
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Lorton, Virginia
Lavallette, New Jersey

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Questions? Get answers from The Westin Richmond staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All the rooms we have stayed in are excellent...Heavenly Beds in every room...”
108arleenw, 19 Apr 2017 | Read review
“Higher rooms have better views and suites are comfortable and large for long stays”
stacysY5716LB, 8 Apr 2017 | Read review
“The mini-suites are exceptionally roomy although all the rooms are beautiful.”
markr360, 22 Mar 2017 | Read review
“Our experience was that rooms are alike from an experience point of view.”
Linda01824, 26 Jan 2017 | Read review
“7th Floor was perfect and home to the Club Level.”
onceinawhile31, 13 Jan 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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