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Four Points by Sheraton Richmond Airport

Booking.comUSD 117*
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#14 of 81 Hotels in Richmond
Certificate of Excellence
GreenLeadersBronze level
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Four Points by Sheraton Richmond Airport
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520 Reviews from our TripAdvisor Community

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There are newer reviews for Four Points by Sheraton Richmond Airport
See the most recent reviews
Showing 519: English reviews
Midlothian, Virginia
Reviewed 22 April 2016

Ana, Maria, and the gentlemen, I don't know by name, that were assisting in the catered lunch for BOMA organization this afternoon did an outstanding job! I was very pleased with the food and the service! It was such a wonderful experience.

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Helpful?
Thank Maggi B
cburks, General Manager at Four Points by Sheraton Richmond Airport, responded to this review

Thank you for sharing your recent experience during your visit. It was a pleasure having your association with us and we look forward to your next meeting with us. Thank you also for acknowledging our amazing staff and the service you received while here. I will be sure to share your wonderful review with everyone in our food and beverage...

Columbus, Ohio
Reviewed 21 April 2016 via mobile

This hotel is a nice stay. Staff is friendly and they provide a free shuttle to and from the airport. Amenities are standard and the rooms are clean. Walking distance to convenience store and a few resteraunts.

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Helpful?
Thank Iflysky
cburks, General Manager at Four Points by Sheraton Richmond Airport, responded to this review

I am happy to read about your recent stay and the convenience of our amenities and location. Thank you for taking the time to share your experience and we look forward to your next visit with us.

Plainsboro, New Jersey
Reviewed 19 April 2016

I just wanted to commend the staff at Four Points Sheraton for outstanding service. I particularly want to mention the following people: Monica, Anna, Willie Green Robert Williams, Sam Hill for their professionalism and customer care.

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Helpful?
Thank divaford
cburks, General Manager at Four Points by Sheraton Richmond Airport, responded to this review

Thank you for recognizing Monica, Anna, Willie, Robert and Sam for their outstanding service during your recent visit. Each are outstanding members of our team and we are lucky to have such dedicated individuals work with us. Thank you again and we look forward to your next stay.

Reviewed 18 April 2016 via mobile

George and Robert were wonderful and lots of fun! Our second conference hosted here, and they are always a pleasure to work with. Also, great resturants in walking distance with great shopping. Clean, beautiful property.

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Helpful?
Thank Kellie C
cburks, General Manager at Four Points by Sheraton Richmond Airport, responded to this review

Thank you for your review regarding your recent stay. George and Robert are an amazing part of our front office team and we are very happy when they help make our guests stay even more wonderful. Thank you for recognizing their efforts and we look forward to your next visit to Richmond.

Richmond, Virginia
Reviewed 14 April 2016

We have a business meeting every Monday and dine-in for breakfast. The staff (Tyrone and Sharon) are always accommodating. Offer very good customer care. Even when our meeting is going long than the two hours. Sharon always check back on us.

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Helpful?
Thank apouncyoung
cburks, General Manager at Four Points by Sheraton Richmond Airport, responded to this review

Thank you for sharing your experience about the customer service you receive each week. Tyrone and Sharon are truly assets to our team and I am always happy when they are recognized for their hard work. Thank you again for your review and we look forward to seeing you each and every Monday!

Temecula, California
Reviewed 13 April 2016

Very friendly staff, clean facility and made our stay wonderful. Special thanks to the restaurant staff and management!!! Sharon, Tyrone and Maria served us royally each time we ate breakfast each morning of our stay. Their friendly smiles and pleasant personalities made us feel very welcome and comfortable. They never complained or made us feel rushed, even though we overstayed...

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Helpful?
Thank Apostle Glenn F
cburks, General Manager at Four Points by Sheraton Richmond Airport, responded to this review

I am happy to read about your stay and your daily interactions with Sharon, Tyrone and Maria. They are such great assets to our team and I am happy they helped start your day off with a friendly smile and helpful demeanor. I have shared your comments with each of them and they were excited to be a part of...

Mooresville, North Carolina
Reviewed 10 April 2016 via mobile

Sam was amazing ! He works the front desk but appears to do everything ! He was always helpful and smiling ! We saw him at 11 am and 11 pm and stayed for more than 3 days and he was always there and always smiling and talkative ! If he lived near me,I would steal him for my business...

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Helpful?
Thank ginnysco
cburks, General Manager at Four Points by Sheraton Richmond Airport, responded to this review

Thank you Ginny for recognizing Sam and his dedication and hard work to our hotel. We are very lucky to have him as part of our team! We look forward to your next visit to Richmond! Thank you again!

None, Italy
Reviewed 8 April 2016

After a very long day and a 'spirited' discussion with Amex, the front desk team of Sam and Shea did a wonderful job of welcoming me to the property. Smiles, helpful and consideration go a long way every day and were especially appreciated today.

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Helpful?
Thank 981bno
cburks, General Manager at Four Points by Sheraton Richmond Airport, responded to this review

I am happy to read that you had such a warm welcome when you arrived after a long day. Sam and Shae are amazing ambassadors for the hotel and I am glad they helped day the edge of a stressful day. Thank you for sharing your experience and we look forward to your next visit to Richmond.

Reviewed 8 April 2016 via mobile

I stay at this location frequently for business and the staff are superior. Denise, the front desk manager is warm and professional. Craig at the front desk is as well. Chiwengo, in the restaurant, does an outstanding job. The food was very good and reasonably priced. The rooms are large, well appointed and very clean. It is a pleasure to...

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Helpful?
Thank Peter M
cburks, General Manager at Four Points by Sheraton Richmond Airport, responded to this review

Thank you for your comments. It is always nice when staff and management are recognized for their commitment to hospitality. I have shared your review with everyone and we are very happy to have been able to make your stay both comfortable and relaxing while visiting. Thank you for being an SPG member and we look forward to your next...

Tampa, Florida
Reviewed 6 April 2016

This was my first time to Virginia and it was an overnight stay due to business. The staff in the hotel were amazing, hotel shuttle, registration desk staff, professional and very friendly. Rooms were clean. I would like to specially thank Ana Maria, she was awesome during breakfast and made the stay even better.

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Helpful?
Thank AAAT-2016
cburks, General Manager at Four Points by Sheraton Richmond Airport, responded to this review

I'm happy to read that we help make your first time to Virginia amazing! I appreciate your review and recognizing Ana Maria during your visit. I have shared your comments with Ana and she was happy to have been an awesome part of your first visit to Virginia. Thank you again and we look forward to your next to Richmond!

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
Where You Want to Be. The Four Points by Sheraton Richmond Airport makes it easy to get where you need to go in the area. Our free shuttle service will take you to and from Richmond International Airport (RIC), While Oak Village, and anywhere else within a three-mile radius. Plan a day trip and take the whole family to Kings Dominion,Busch Gardens Williamsburg or Water Country USA.Work and Play. Our attentive staff will make sure you have a productive, relaxing stay. Enjoy a dip in our indoor pool, an invigorating workout in our fitness center, or a sumptuous meal and a round of drinks at Terra Nova Restaurant and Lounge. We have more than 10,000 square feet of flexible space with state-of-the-art audiovisual equipment to help you stage the perfect meeting or event, and a business center that provides support services.Warm, Comforting Accommodations. All of our 155 guest rooms have been recently renovated into even more inviting spaces. Stay connected with free wireless High Speed Internet Access and a 37-inch flat screen TV with HD channels. Let yourself drift away in plush bedding after a long day of business or sightseeing. ... more   less 

Additional Information about Four Points by Sheraton Richmond Airport

Address: 4700 S Laburnum Ave, Richmond, VA 23231-2712 (Formerly Wyndham Richmond Airport Hotel)
Region: United States > Virginia > Richmond
Price Range: $134 - $279 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton Richmond Airport 3*
Number of rooms: 155
Reservation Options:
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Hotel Style:
#5 Green Hotel in Richmond
#8 Best Value Hotel in Richmond
#15 Family Hotel in Richmond
#21 Business Hotel in Richmond
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton Richmond Airport staff and other travellers.
5 questions
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Questions? Get answers from Four Points by Sheraton Richmond Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“some rooms lead to pool- just be aware”
LisaH440, 16 Apr 2017 | Read review
“Our Room in the Front (even numbers I think) was noisy due to lobby conversations.”
traveller62897, 5 Apr 2017 | Read review
“i was on the first floor, and i slept like a baby!”
conceptualizedde2017, 4 Apr 2017 | Read review
“Higher floors are quieter.”
satisfied817, 18 Mar 2017 | Read review
“I stayed on the 4th floor. Peaceful and quiet with a very comfy bed”
ricardoymichele, 7 Mar 2017 | Read review
5 of 5
Booking.com
USD 117* /night
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Expedia.comUSD 117
Orbitz.comUSD 117
PricelineUSD 117
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*Disclaimer
Prices are for 1 room, 2 adults
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