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All reviews front desk spg member guest services excellent customer service indoor pool special thanks the shuttle driver breakfast buffet omelet tyrone motley brooks banquet target conference housekeeper keys
Without the staff, we probably would have asked for our money back. We had several issues with our door. Upon checking in we were able to get in but when we left for dinner, we realized the room door did not lock. We called the...More
Have stayed here a couple times in the past, always a great stay,but this time, after driving here in hectic rush hour traffic,Asja took the time to listen and offered us complimentary drinks at bar,she did a fantastic job at check -in,and even gave us...More
1 Thank DArdofSC
Response from Christi M, General Manager at Four Points by Sheraton Richmond AirportResponded 22 August 2018
DArdofSC - thank you for taking the time to let us know about Asja! As one of our newer team members, we are so pleased with her guest response! As a repeat guest, we are thankful for you and look forward to your next visit!
Me and my boyfriend stayed here a few times, and since then we’ve come back for the FOOD, and customer service alone! Great breakfast, everything made fresh and you get what you pay for! Ask for shayla if you go in, she is absolutely amazing....More
Where do I begin? How about the paint peeling off wall in hotel room. Stained walls. Rusted sprinkler head/ring. Stain on the sheets. There was no iron so I called to front desk to get one. Waited about 20 minutes and called back. Waited another...More
The staff at the hotel are very helpful. I particularly want to point out the dining room staff (Ashley S., Debbie and Coleman), The service was great and the food was excellent on Friday morning. I returned the next weekend and noted that the breakfast...More
Where You Want to Be. The Four Points by Sheraton Richmond Airport makes it easy to get where you need to go in the area. Our free shuttle service will take you to and from Richmond International Airport (RIC), While Oak Village, and anywhere else within a three-mile radius. Plan a day trip and take the whole family to Kings Dominion,Busch Gardens Williamsburg or Water Country USA.Work and Play. Our attentive staff will make sure you have a productive, relaxing stay. Enjoy a dip in our indoor pool, an invigorating workout in our fitness center, or a sumptuous meal and a round of drinks at Terra Nova Restaurant and Lounge. We have more than 10,000 square feet of flexible space with state-of-the-art audiovisual equipment to help you stage the perfect meeting or event, and a business center that provides support services.Warm, Comforting Accommodations. All of our 155 guest rooms have been recently renovated into even more inviting spaces. Stay connected with free wireless High Speed Internet Access and a 37-inch flat screen TV with HD channels. Let yourself drift away in plush bedding after a long day of business or sightseeing.
Response from ChristiM165 | Property representative |
These are all correct answers. We have a 24 hour shuttle service to get you to and from the airport. If you are arriving at RIC, we recommend that you call the hotel and request for a pick up once you have retrieved your... More
These are all correct answers. We have a 24 hour shuttle service to get you to and from the airport. If you are arriving at RIC, we recommend that you call the hotel and request for a pick up once you have retrieved your luggage. If you are departing from the hotel, please let the front desk know what time you need to be at the airport so we can schedule you accordingly. Departures to the airport are scheduled at 20 minute intervals.
Response from Shelley R | Reviewed this property |
The Sheraton has great rates. It's not fancy or elegant. But it's clean and quite. There are much more expensive hotels in the area it depends on what you want. For one night you can't beat the price of the Sheraton.
Thank you for your question. The hotel does offer a Parking Package that includes both accommodations, parking and transportation to the airport. When making your reservation, please ask for this specific package. Thank... More
Thank you for your question. The hotel does offer a Parking Package that includes both accommodations, parking and transportation to the airport. When making your reservation, please ask for this specific package. Thank you again for your interest and we look forward to seeing you soon.