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Courtyard Richmond West

231 reviews
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Traveller (32)
Room & Suite (13)
Dining (4)
Overview
  • Excellent34%
  • Very good39%
  • Average19%
  • Poor7%
  • Terrible1%
Travellers talk about
“bistro cafe”(3 reviews)
“bistro staff”(3 reviews)
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Restaurant
Family Rooms
Bar/Lounge
3.0 Star Hotel
All hotel details
Offers from Courtyard Richmond West
Special Offer: Member Rates
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Reviews (231)Write a Review
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80
86
45
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2
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LanguageEnglish
80
86
45
16
2
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All reviewstypical courtyardbistro cafebistro stafffront deskhome depotmarriott courtyardgreat location and staffsliding doorbusy roadevery morningoutstanding customer servicelobby areaoutdoor poolthe general managerrestaurants and shoppingshort drivequiet room
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1 - 5 of 229 reviews
Reviewed 3 days ago

The staff here are quite phenomenal and operate with top customer service. I have been traveling to Richmond for work for about 2 months now and I am overly satisfied with the staff. Claudia, Virginie, and Adam, who work the restaurant for breakfast, are very...More

Thank hannahmoty
Reviewed 11 November 2017

Spent 4 nights at the Courtyard Richmond West. The room was awesome, comfortable and very clean. I stayed on the first level with a walk out to the court area. Also the lobby and restaurant stay was fantastic. Claudia Trujillo was very friendly and helpful....More

Thank rdelprince
Reviewed 7 November 2017

I stayed one night at this property since I was in town for a sports tournament. The front desk staff was super friendly and changed my room from a King bed to two Queens with no hassle. I was given a "gift bag" which included...More

Thank conigam
Reviewed 4 November 2017 via mobile

Excellent, top notch, exceptional customer service. All staff were extremely attentive, and went above and beyond to enhance my stay. The front desk staff, Adam, Claudia & Kitty all served to make my visit pleasurable and memorable. I will return and recommend to others!

Thank Geri H
Reviewed 20 October 2017 via mobile

The restaurant attention by Claudia, Kitty was absolutely excellent demonstrating a great sense of customer service values. I felt like home no only the fresh food and coffee but the fast and friendly attitude!

Thank juanferorozco
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Traveller (32)
Room & Suite (13)
Dining (4)
Pool & Beach (2)
Hotel & Grounds (51)
Business Centre & Event Rooms (2)
Bathroom (1)
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Restaurant
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Banquet Room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
USD 109 - USD 180 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#26 Business Hotel in Richmond
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
USD 109 - USD 180 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#26 Business Hotel in Richmond
Room types
Non-Smoking Rooms, Family Rooms
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