It's a Courtyard. I stay at them BECAUSE they're all alike. This one has a lot of parking. Appreciate that. The performance of the staff at this one is exceptional. Thanks for a great stay guys! I'll be back!
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When we walked into the lobby it was very nice, modern and clean. The staff was efficient and nice. The breakfast in the morning was delicious- claudia, virginie and kitty were amazing. We loved the egg white omelette that Claudia made for us! The rooms...More
Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Courtyard Richmond West. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during...More
The good. Plenty of parking Very nice helpful staff. Clean facility. The not so good Bed was very uncomfortable. The elevators are in a really odd inconvenient location. You can park near stairs close to your room though and enter nearby.More
Thank you for taking the time to complete a Survey in regards to your recent stay at the Courtyard Richmond West. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent...More
Check in was very nice - little gift bag even for my lowly silver status. The balcony door in my room was stuck shut, and the AC thermostat didn't seem to be accurate, but everything else was good. The shower had good pressure, the beds...More
The morning ladies (Claudia and Kitty) in the bistro are so friendly they make you feel like you are at home! As a business traveler, who has to be away from home several weeks per month, this is very welcoming. The entire staff at this...More
"get a room that has a view of the courtyard. the balconies open out to the courtyard."