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Holiday Inn Richmond I 64 West End

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Traveller (18)
Room & Suite (12)
Dining (6)
Overview
  • Excellent22%
  • Very good27%
  • Average20%
  • Poor15%
  • Terrible16%
25 Aug 2017
“Average 'budget' hotel; great front desk staff”
3 Jul 2017
“No free breakfast here”
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
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Rooms
29 Apr.30 Apr.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (221)
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81 - 85 of 214 reviews
Reviewed 1 November 2014

We had requesred a king room, upon arrival we were told theere were only queen rooms available, but they soon put thing right and we were givin a queen suite. This was very spacious and nicely furnished. The receptionist was very helpful when I requested...More

1  Thank Judith G
Response from Katie H, Sales Coordinator at Holiday Inn Richmond I 64 West EndResponded 4 November 2014

Thank you for reviewing your recent stay with us and please accept my sincere apologies for any slight disappointments that occurred during your stay. We hope you will return soon!

Reviewed 30 October 2014

Love, Love Love!!!! coming to this hotel on business. The staff is very helpful, warm and inviting. They always go the extra mile to make you feel comfortable. I would like to give a personal shout out to Michael the representative at the front desk...More

1  Thank Browniect107
Response from Katie H, Sales Coordinator at Holiday Inn Richmond I 64 West EndResponded 4 November 2014

We appreciate you sharing your experience with others on trip advisors. We look forward to welcoming you back soon!

Reviewed 23 October 2014

It appears some areas of the hotel have been refreshed, such as the bathroom sinks, but the hotel's appearance is quite worn (scuffed paint, dents, etc.). Nevertheless the room was fine for the Priceline rate. Bed was comfortable, bathroom was clean, good curtains, comfortable temperature,...More

Thank RedClayWanderer
Response from Katie H, Sales Coordinator at Holiday Inn Richmond I 64 West EndResponded 4 November 2014

I want to personally apologize for any problems that may have disrupted your stay. Please stay with us soon so that we can demonstrate our commitment to your comfort.

Reviewed 9 October 2014

My room was clean, the staff was friendly and helpful. Breakfast was good except for the oatmeal. Sophia at the front desk was very helpful. Rooms could be cleaner, doors, base boards, etc...............More

Thank Kenneth W
Response from IHGCare, Guest Relations Manager at Holiday Inn Richmond I 64 West EndResponded 26 October 2014

Dear Kenneth W, Thank you for your recent stay with us. It is a real pleasure that you were satisfied with most of our amenities, as well as the staff service. On the other hand, we apologize if the overall room cleanliness did not live...More

Reviewed 19 September 2014

This hotel is very clean, well maintained, and staff is extremely friendly and helpful. Free parking, nice pool, but no breakfast. They do have a restaurant and bar in the lobby and serve a $10 breakfast. Easy on/easy off interstate access.

1  Thank laurabender
Response from Katie H, Sales Coordinator at Holiday Inn Richmond I 64 West EndResponded 4 November 2014

We are so glad you enjoyed your stay, we are looking forward to providing you the same pleasant accommodations and service the next time you are in town.

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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Free High Speed Internet (WiFi)
Restaurant
Pool
Room Service
Free Parking
Bar/Lounge
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Multilingual Staff
Conference Facilities
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Restaurant
Pool
Bar/Lounge
Fitness Centre with Gym / Workout Room
Tennis Court
Details
Price range
USD 85 - USD 164 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Green Hotel in Richmond
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
USD 85 - USD 164 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Green Hotel in Richmond
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (18)
Room & Suite (12)
Dining (6)
Pool & Beach (1)
Questions & Answers
Ask a question
TravelGal1246
10 July 2016|
Answer
Response from Sarah H | Property representative |
Thank you for your inquiry. No, our hotel is not pet-friendly.
0
Votes
TravelGal1246
10 July 2016|
Answer
Response from Sarah H | Property representative |
Thank you for your inquiry. No, our hotel is not pet-friendly.
0
Votes
Room Tips
"Stay away from this hotel"
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"Avoid unless price is the only thing that matters."
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"Pick a room at the higher floors."
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"Get a room away from the elevator and on the front side in the summer to avoid the heat."
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