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Traveling home from Florida with family. Got a good price on Hotwire. The place is clean. It has a restaurant attached.
Pretty upset that there is no complimentary breakfast and the pool is outdoor.
Average hotel for this price range with les amenities.More
Thank Dale P
Response from IHGCare, Guest Relations Manager at Holiday Inn Richmond South - City GatewayResponded 1 May 2015
Dear Dale P,
Thank you very much for taking the time to share your comments online. It is nice to know that you noticed the cleanliness of the room. I truly apologize for the not up to par experience you had during you stay with...More
Upon check in the clerk refused to honor the rate that had already been approved with our travel agent. When I asked to speak to a manager she told me there wasn't one on duty, so I asked her to call one. She did, but...More
3 Thank WorkTraveler480
Response from IHGCare, Guest Relations Manager at Holiday Inn Richmond South - City GatewayResponded 29 April 2015
Thank you for taking the time to convey your comments regarding your recent experience with us. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. We have sent you a...More
This hotel is located right off of I95 in Virginia. The person who checked us in was professional, courteous and pleasant. The room was clean spacious and had a microwave coffeemaker and a small refrigerator. The beds were very comfortable.
The bathroom was a decent...More
I stay in Richmond regularly, and usually stay at the Hampton Inn across the street. I thought I would give the Holiday Inn a try. I will be returning to the Hampton Inn as quickly as possible.
In terms of the hotel itself, it's fine....More
4 Thank stbass
Response from IHGCare, Guest Relations Manager at Holiday Inn Richmond South - City GatewayResponded 2 April 2015
Firstly let me offer my sincere apologies for not living up to your expectations and for not creating a memorable stay for you. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest...More
Very nice Holiday Inn, right off of 95, a few exits south of downtown Richmond. The rooms are up to date with newer furnishings. Very clean and comfortable. An above average mid-range hotel, great night's rest and place to stay for a reasonable price. About...More
Response from Rebecca W | Property representative |
We are within a half mile of more than 9 restaurants and a variety of fast food. Restaurants include: Outback, Applebees, Cracker barrel, Golden corral, Buffalo wild wings, Ruby Tuesdays, Logans roadhouse, Pizza hut, Bob... More
We are within a half mile of more than 9 restaurants and a variety of fast food. Restaurants include: Outback, Applebees, Cracker barrel, Golden corral, Buffalo wild wings, Ruby Tuesdays, Logans roadhouse, Pizza hut, Bob Evans, Fiesta Tapana, La Tancas. There is also shopping close by at Martinsburg Mall and the Commons.
There is to do from our Martinsburg, WV, Days Inn it is just a short drive to several Civil War sites which include Harpers Ferry, site of the John Brown raid and Antietam Battlefield, the deadliest day in American. Today Harpers Ferry is a quaint town just 20 minutes away from our hotel with lots to see and do, and the once hotly contested bridge over Antietam Creek is just minutes from there.
Race fans will love the short distance to Hagerstown Speedway, and the Hagerstown Outlets provide hours of shopping fun. You can also make a 20-minute drive to Hollywood Casino at Charles Town Races.
Experience a wide range of exciting outdoor adventures. Ride the river, fly through our mountaintop forest canopy on the zip line tour when you visit Adventure Park at Harpers Ferry.
Many more activities can be enjoyed. Just ask at our front desk and they will be happy to give you directions.