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Richmond Marriott

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#15 of 81 Hotels in Richmond
Certificate of Excellence
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Richmond Marriott
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652 Reviews from our TripAdvisor Community

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Showing 649: English reviews
Charlotte, North Carolina
Reviewed 20 October 2015

The Richmond Marriott is standard Marriott fare. The front desk and public areas staff are all very nice and genuine. During a recent conference there, my room was clean, well-appointed. The pluses: very comfortable bed, ample AC, fast wi-fi, good TV selection, in-room refrigerator and coffee maker. The minuses: one bed-mounted reading light was inoperative for my entire stay, the...

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Helpful?
1Thank Louis59
Tony G, General Manager at Richmond Marriott, responded to this review

Thank you for taking the time to share your recent experience at the Richmond Marriott with us. As a valued guest, I was disappointed to hear about your overall experience at our property. After reviewing your feedback we have shared it with the appropriate team leaders and would like for you to connect with the Restaurant General Manager where we...

Temple Hills, Maryland
Reviewed 20 October 2015

The room and amenities were more than adquate for my needs--comfortable bed and very convenient and useful roll out desk for my room service breakfast served by Todd who urged me to tell you what I told him of the significance of my being at that facility for the genealogical convene. I must say that Richmond is my native city....

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Thank Pat S
Newport News, Virginia
Reviewed 12 October 2015

Really nice hotel in a very convenient location. Friendly staff and nice room. There was a self-serve parking garage adjacent for $17/night connected by a walkway. The starbucks in the lobby needed more people working the counter. The wait was a bit slow.

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Thank staci s
Slovenia
Reviewed 1 October 2015

I was guest of hotel trough World cycling championships 2015. Hotel was great, rooms clean. Hotel staff really great and helpful. Maybe they could work on the food little bit more. Starbucks in lobby is great for mornings.

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Thank 900josmar
Paris, France
Reviewed 1 October 2015

Great beds, quite spacious rooms, very convenient in-lobby Starbucks, hotel restaurant offering typical but tasteful American standards, great breakfast... One thing though, the neighborhood, quite dicey at night. Better stay in your room :)

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2Thank Yann L
NYC
Reviewed 1 October 2015

The UCI world championships were being held in Richmond this year. I saw that the Marriott was right at the finish line. So when I had the opportunity, I booked a room there. Yes the rate was ridiculously high, $400, but from past experiences at Marriotts I thought it would be worth it. I was wrong. On the positive side,...

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Thank specialspeed
Tony G, General Manager at Richmond Marriott, responded to this review

Thank you for choosing to stay at our property during the 2015 UCI World Wide Championships. We appreciate your business and understand there were a lot of choices to choose from. We are constantly looking for ways to improve and add value. We have shared your feedback with the appropriate department heads as a learning opportunity and better plan for...

Washington DC, District of Columbia
Reviewed 29 September 2015

I've stayed at this conveniently located, institutional, but well-managed facility many times, but this week was by far the most memorable, as the hotel served as ground zero for the UCI World Cycling Championships. It was awesome to roll out of my comfortable Marriott bed, enjoy breakfast in the well managed and well-stocked concierge lounge, then stake out my position...

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1Thank SSinDC
Omaha, Nebraska
Reviewed 25 September 2015

I stayed at this hotel as the UCI world road championships were getting underway. This made for an extremely busy – and stressful (as so many streets were closed down in the area) – time for both guests and hotel staff. But each time I needed assistance or had a question, someone was there to help throughout the four nights...

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Thank Sean W
Pulaski, Tennessee
Reviewed 23 September 2015 via mobile

My husband and I stayed here for 3 nights. Upon arrival the valet staff were friendly and eager to help get us checked in. The checkin process was a little painful; we were not given the room we had previously made reservations for. After a little back and forth we got everything figured out. Finally after getting to the room...

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Helpful?
Thank Amanda K
Tony G, General Manager at Richmond Marriott, responded to this review

Thank you for sharing your feedback regarding your stay. After reviewing your comments we obviously fell short of yours and our service expectations. We have shared your feedback regarding the details of your stay and have shared this with the appropriate department leaders to ensure this is an isolated issue. Again, thank you for bringing this to our attention as...

Marietta, Georgia
Reviewed 22 September 2015

This is a very nice hotel and the staff is excellent. Very friendly and helpful. The rooms are recently remodeled and comfortable. I stay here on business and always have a nice stay. I also get free wi-fi since i have a rewards card.

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Thank Wanda J

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
T-Miller's Sports Bar & Grill
T-Miller's Sports Bar & Grill
Cuisines: American, Bar, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Situated in the heart of downtown, the newly renovated Richmond Marriott offers a blend of luxury and Southern charm. Guests entering this award-winning hotel in downtown Richmond will enjoy prime location within steps of the Richmond Coliseum, the State Capitol Building, and CenterStage Theater, while being connected to the Greater Richmond Convention Center via skywalk. Guests will be greeted with a warm welcome to a stylish lobby that is highlighted by modern decor, a Starbucks Coffee Shop, and a concierge desk. The well-appointed guest rooms and suites offer stunning city views, Marriott's signature Revive(R) bedding, and flat-screen TVs with premium cable. The onsite T-Miller's Sports Bar & Grill provides a delicious menu of American favorites combined with craft beer and signature cocktails. Guests looking to head out for the evening can start off the night at the lobby's Liberty Bar, and take the complimentary shuttle to a number of diverse dining and entertainment venues. With over 26,000 sq. Ft. Of newly-renovated event space, this hotel also provides an excellent destination for hosting business meetings, corporate conferences, and wedding receptions in Richmond. Whether you are staying for business or taking a weekend getaway, the Marriott hotel is the perfect choice for your next trip to Richmond, VA. ... more   less 

Additional Information about Richmond Marriott

Address: 500 East Broad St, Richmond, VA 23219
Region: United States > Virginia > Richmond
Price Range: $235 - $451 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Richmond Marriott 3.5*
Number of rooms: 410
Reservation Options:
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Also Known As:
Richmond Marriott Hotel Richmond
Marriott Richmond
Hotel Style:
#16 Romantic Hotel in Richmond
#17 Business Hotel in Richmond
#18 Family Hotel in Richmond
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Questions & Answers

Here's what travellers have asked, with answers from Richmond Marriott staff and other travellers.
6 questions
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Rutherford, New Jersey
10 months ago
Albany, New York
over a year ago
Radford, Virginia
over a year ago

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Questions? Get answers from Richmond Marriott staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floors (on the "even side") have great views of the city and river”
 of 5 bubbles DoodahMike, 4 Jan 2017 | Read review
“best views of downtown Richmond”
 of 5 bubbles 968ChrisA, 6 Dec 2016 | Read review
“Choose a top floor to enjoy the view.”
 of 5 bubbles 280paigeg, 22 Nov 2016 | Read review
“Choose a room that does not smell moldy or like mildew.”
 of 5 bubbles CWhiteSolace, 21 Nov 2016 | Read review
“high floors and away from the elevators - lots of rooms to choose from”
 of 5 bubbles j19283745, 2 Nov 2016 | Read review
5 of 5