We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Richmond Marriott

853 reviews
Save
Traveller (101)
Room & Suite (44)
Storyboard
Overview
  • Excellent42%
  • Very good36%
  • Average14%
  • Poor5%
  • Terrible3%
Travellers talk about
Wifi
Parking
Pool
Non-Smoking Hotel
Restaurant
Free Shuttle or Taxi Services
Room Service
3.5 Star Hotel
All hotel details
Offers from Richmond Marriott
Special Offer: Book Now & Earn More
Hotel packages
Hotel deals
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"]},"scriptFlags":null}
Reviews (853)Write a Review
There are newer reviews for Richmond Marriott
See the most recent reviews
Filter reviews
850 results
Traveller rating
346
307
122
46
29
Traveller type
Time of year
LanguageEnglish
More languages
346
307
122
46
29
Show reviews that mention
All reviewsthe concierge loungeconvention centervalet parkingfront desk staffhotel restaurantbroad streetgreat customer servicedowntown areaup to datebed was comfortablevalet servicechecking inindoor poolstarbucksdawnlobbyconference
FilterEnglish
Updating list...
181 - 185 of 850 reviews
Reviewed 16 May 2017

Stayed on business and for daughter's graduation from med school. John at the front desk was personable and accommodating - Terrific professional. Hotel conveniently located, great rooms and great restaurant / bar. Jak was excellent keeping the drinks cold and coming.More

Thank Dools12
Response from kristinguntharp, Hotel Staff at Richmond MarriottResponded 12 June 2017

Dear Dools12, Thank you for your wonderful review of the Richmond Marriott Downtown! I am so pleased to read your comments regarding your recent stay here with us. Please know I will share your kind words with John, Jak, and our management team! I hope...More

Reviewed 15 May 2017 via mobile

Overall my stay was okay at the Richmond Marriott. However I did have issues where water was seeping out of the van and my toilet did not flush. Alexis did try to make it right by offering me points for my inconvenience. On a better...More

Thank Dexter W
Response from kristinguntharp, Assistant General Manager at Richmond MarriottResponded 17 May 2017

Dear Dexter, I want to thank you for taking the time to write a review of the Richmond of the Richmond Marriott Downtown! I am so sorry to hear about your experience in the van and the issues you encountered with the toilet. Please know...More

Reviewed 13 May 2017 via mobile

This hotel is nice. The only reason is the bathroom I had is so small you cannot move easy. Ready of the room is good. Bed is awesome. Reception, valet parking, bars, lounge , Som is nice. I will go there again.More

Thank blondema36
Response from kristinguntharp, Hotel Staff at Richmond MarriottResponded 12 June 2017

Dear blondema36, Thank you for taking the time to write a review for the Richmond Marriott Downtown! I am so pleased to see that you enjoyed your time here with us as well as our facilities. However, I am sorry for the size of our...More

Reviewed 10 May 2017

The Downtown Marriott is an excellent hotel for business travel. Good amenities, great location and excellent staff all the way around. In particular Nicki from the sales staff always is able to help and goes above and beyond to accommodate requests.More

Thank ta519
Management response:Responded 11 May 2017

Dear ta519, Thank you so much for your excellent review of the Richmond Marriott Downtown! I am so pleased to read that you have enjoyed your time here with us and that we were able to help create a memorable experience for you in the...More

Reviewed 9 May 2017

I travel almost every week year-in and year-out. I frequently stay at this Marriott in Richmond. For the business traveler, it is a very reliable hotel: well managed, everything works, mobile check-in... I recommend it.More

Thank mrlynnmcneal
Management response:Responded 11 May 2017

Dear mrlynnmceal, Thank you for your kind review as well as for choosing to stay at the Richmond Marriott Downtown during your time in the city. I am so pleased to see that we have been able to make your stay comfortable and effortless! We...More

View more reviews
PreviousNext
13536373839170
About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Shuttle Bus Service
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
USD 165 - USD 341 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Romantic Hotel in Richmond
#17 Business Hotel in Richmond
#18 Family Hotel in Richmond
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 165 - USD 341 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Romantic Hotel in Richmond
#17 Business Hotel in Richmond
#18 Family Hotel in Richmond
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (101)
Room & Suite (44)
Pool & Beach (2)
Dining (1)
Business Centre & Event Rooms (15)
Questions & Answers
Ask a question
Barbara T
29 May 2016|
AnswerShow all 5 answers
Response from TJHolland | Reviewed this property |
No, in our stay we only saw the indoor pool. The hotel is Downtown area.
1
Vote
Abowen75
13 September 2015|
AnswerShow all 9 answers
Response from Hot-tea-and-Scones | Reviewed this property |
The Marriott is between.5th and 6th streets. The national is at 7th Street. The walk is very short. But Richmond is not known for being a safe place. I would be very cautious walking anywhere in Downtown Richmomd after... More
2
Votes
TonyaP70
11 August 2015|
Answer
Response from German G | Reviewed this property |
No hot tub
0
Votes
PreviousNext
123
Room Tips
"Suggest room on upper level overlooking downtown Richmond."
Read review
"High floor for better room views. Try the hotel restaurant."
Read review
"see above."
Read review
"I normally tip the chamber maid 3-5 bucks to clean the room."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing