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    Crowne Plaza Richmond Downtown

    555 E Canal St, Richmond, VA 23219-3837
    Hotel website
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    Savings alert: 21% below average rate
    Best prices for your stay
    02/07/2017 03/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          USD 170*
          USD 143*
          USD 170*
          USD 143*
          USD 170*
          USD 143*
          Traveller (117)
          Room & Suite (67)
          Dining (10)
          Omni Richmond Hotel
          1,856 reviews
          #11 of 81 hotels in Richmond
           
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          1,439 reviews
          #8 of 81 hotels in Richmond
           
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          The Berkeley Hotel
          831 reviews
          #7 of 81 hotels in Richmond
           
          Overview
          • Excellent46%
          • Very good30%
          • Average14%
          • Poor6%
          • Terrible4%
          Travellers talk about
          “front desk” (157 reviews)
          “james river” (42 reviews)
          Free Wifi
          Breakfast Buffet
          Pool
          Non-Smoking Hotel
          Restaurant
          Airport Transportation
          Room Service
          Suites
          Bar/Lounge
          Fitness centre
          Concierge
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Shuttle Bus Service
          3.5 Star Hotel
          All hotel details
          Offers from Crowne Plaza Richmond Downtown
          Special Offer: Book Direct and Save
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          Omni Richmond Hotel
          1,856 reviews
          #11 of 81 hotels in Richmond
           
          Hilton Richmond Downtown
          1,439 reviews
          #8 of 81 hotels in Richmond
           
          Linden Row Inn
          1,013 reviews
          #6 of 81 hotels in Richmond
           
          The Berkeley Hotel
          831 reviews
          #7 of 81 hotels in Richmond
           
          Rooms
          2 Jul3 Jul
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          1 room, 2 adults, 0 children
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          Standard Room
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          Write a Review
          Reviews (861)
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          There are newer reviews for Crowne Plaza Richmond Downtown See the most recent reviews

          171 - 175 of 861 reviews

          Reviewed 11 May 2016

          The service was fine and the location is good but our room was honestly disgusting. We stayed here to attend a wedding and when we got home late that night, pulled the sheets back, and there were fresh stains and hair as if the bed...More

          Thank PDX2DCA
          Response from ScottJones, General Manager at Crowne Plaza Richmond DowntownResponded 13 May 2016

          Thank you PDX2DCA for sharing your valuable feedback. Our sincere apology that anyone would have this type of experience. If allowed I would like to contact you directly and make up for this occurence. This is simply unexceptable and will be dealt with today. Again...More

          Reviewed 9 May 2016

          While all aspects of my recent stay at the Crowne Plaza were very good, one staff member made it top notch. Mr. Train Irby transported us multiple times to the Convention Center and back. He help us in and out of the van each time,...More

          Thank Tim R
          Response from ScottJones, General Manager at Crowne Plaza Richmond DowntownResponded 11 May 2016

          Thank you Tim R. for taking the time to comment on our Very Helpful staff member. Train will be excited and very proud to hear your comments. Train is a great example that Southern Hospitality is alive and well within our hotel. again thank you.

          Reviewed 9 May 2016 via mobile

          We had tried to stay @ the Jefferson for wedding but they were booked. But boy were we happy later to stay here 1. Close to Shockoe Bottom w the clubs, bars and cool nightlife 2. Loved the garage where we could come and go...More

          Thank Fred D
          Response from ScottJones, General Manager at Crowne Plaza Richmond DowntownResponded 11 May 2016

          Thank you Fred D for your feedback. Our team will be excited to hear your comments of our Surprising Gem! Please return again soon for another night at our Gem!

          Reviewed 8 May 2016 via mobile

          We were coming to Richmond to attend a family weddding. The bride & groom had booked a block of rooms that I though was supposed to get a special rate. After I made our reservation for the weekend I went back to compare the rate...More

          Thank Sharon R
          Response from ScottJones, General Manager at Crowne Plaza Richmond DowntownResponded 11 May 2016

          Dear Sharon R, thank you for taking the time to provide your valuable feedback concerning your recent stay with our hotel. I apologize that you would have an experience such as you did this weekend. I will today discuss with our team your feedback and...More

          Reviewed 7 May 2016 via mobile

          I stayed at The Crowne Plaza Richmond Downtown and man!!! What a stay!!! The manager Rocqui Camm gave us a pleasant smile, and offered us a pleasant stay!!!! The staff was awesome and Desiree and Tenia were so nice!!! When I come back in a...More

          Thank Charles B
          Response from ScottJones, General Manager at Crowne Plaza Richmond DowntownResponded 10 May 2016

          Thank you Charles B. for taking the to provide your valuable feedback. Our entire team will be excited to hear your comments. We strive for this type of feedback and I know Rocqui and team will be looking forward to your return soon.

          Omni Richmond Hotel
          1,856 reviews
          #11 of 81 hotels in Richmond
           
          Hilton Richmond Downtown
          1,439 reviews
          #8 of 81 hotels in Richmond
           
          Linden Row Inn
          1,013 reviews
          #6 of 81 hotels in Richmond
           
          The Berkeley Hotel
          831 reviews
          #7 of 81 hotels in Richmond
           
          About
          Awards & Recognition
          GreenLeadersGold level
          Certificate of Excellence
          Amenities
          • Top amenities
          • Pool
          • Room Service
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Business Centre with Internet Access
          • Room Service
          • Shuttle Bus Service
          • Airport Transportation
          • Meeting Rooms
          • Laundry Service
          • Banquet Room
          • Multilingual Staff
          • Conference Facilities
          • Dry Cleaning
          • Concierge
          • Room amenities
          • Microwave
          • Things to do
          • Pool
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          Details
          • Price range
          • USD 150 - USD 258 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #1 Green Hotel in Richmond
          • #13 Romantic Hotel in Richmond
          • #13 Business Hotel in Richmond
          • #22 Family Hotel in Richmond
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms
          • Number of rooms
          • 298
          • Reservation Options
          • TripAdvisor is proud to partner with Expedia, Booking.com, IHG, Marriott, Hotwire, Orbitz, Travelocity, Hotels.com, Hotel.de, TripOnline SA, Cancelon, Cheap Tickets, Priceline, getaroom.com and HotelQuickly so you can book your Crowne Plaza Richmond Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • United States >
          • Virginia >
          • Richmond
          • Also Known As
          • Crowne Plaza Richmond Downtown Hotel Richmond ,
          • Richmond Crowne Plaza
          Add Photo Photos
          Traveller (117)
          Room & Suite (67)
          Dining (10)
          Pool & Beach (7)
          Hotel & Grounds (67)
          Bathroom (13)
          Business Centre & Event Rooms (3)
          Nearby
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          Nearby Restaurants
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          Cafe Rustica
          75 reviews
          .31 km away
          Nearby Attractions
          Virginia Capitol Building
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          .63 km away
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          .54 km away
          Canal Walk
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          .78 km away
          American Civil War Center at Historic Tredegar
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          .51 km away
          Questions & AnswersAsk a question
          ackplatt
          Are there refrigerators and microwaves in the rooms? How much is the breakfast buffet and is it offered daily?
          13 March 2017|
          Answer Show all 7 answers
          Response from ScottJones | Property representative |
          hello ackplatt, we offer a microwave and fridge in all rooms. Package deal does offered our breakfast buffet at a discounted rate included.
          0
          Votes
          Kathy M
          Do you provide a shuttle to hotel from the downtown train station?
          9 June 2016|
          Answer Show all 4 answers
          Response from dvaden1984 | Property representative |
          Yes we do from main street train station. If you call the hotel when you arrive they can pick you up until 11pm. They can be reached at 804-788-0900
          0
          Votes
          Chantelle C
          Is there a hotel shuttle from Airport to Crown Plaza Richmond? I have booked at this hotel for next weekend. I just called the front desk and they said there was no shuttle from airport? Can someone please confirm. if not, what is the best way to get from airport to hotel? Thanks
          15 April 2016|
          Answer Show all 6 answers
          Response from ScottJones | Property representative |
          So very sorry to respond late however we are not able to offer our shuttle but Groome trans port does offer prebooked and pickup services. 804-222-7222 please let us know if we can help with contacting. 804-788-0900, Scott... More
          0
          Votes
          Room Tips
          "Ask for room with river view."
          Read review
          "Ask for something overlooking the federal reserve."
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          "Ask for river views & high floor"
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          "Ask for the south side with the great river views."
          Read review
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