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Delta Hotels by Marriott Richmond Downtown

Traveller (210)
Room & Suite (127)
Dining (14)
Overview
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555 E Canal St, Richmond, VA 23219-3837 See on map
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star accommodation
Additional information
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Offers from Delta Hotels by Marriott Richmond Downtown
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Rooms
23 Dec.24 Dec.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews(1,137)
Traveller rating
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Jordan L
Washington DC, District of Columbia
8029
Reviewed yesterday
I stayed here for a night so I could go to a concert at the Dominion Energy Center. The Dominion was within easy walking distance from the hotel. There is a free shuttle offered, but I wanted to walk since it was nice out. The room was comfy and I was really impressed with the beautiful view. I stayed on the top floor and had access to The Pantry, which was stocked with drinks and snacks. During my stay, there were some volleyball players staying at the hotel. After the concert, The Pantry was pretty well emptied out of snacks because of the athletes, but I could still scrounge up a few things. The parking garage was easy to use and fairly empty. The only negative was in the morning when I was preparing to leave. The housekeeping staff stopped by 3 times to ask when I was checking out to clean the room. It made me feel pressured to get out, even though the staff was really nice.
Thank Jordan L
Tim
10
Reviewed 4 days ago
The hotel is well equipped for the business traveler. Plenty of outlets at the desk, and each lamp (desk and both bed-side) have USB ports for plugging in phones/tablets. Additionally, the alarm clock had both 1A and 2.1A USB ports.

Tomas, the courtesy shuttle driver, is most helpful. He has an easy demeanor that makes you comfortable, and is a wealth of knowledge of local fare for eating or entertainment. He is extremely helpful in making the trip enjoyable.
Thank Tim
Response from rocquicamm, Front Office Manager at Delta Hotels by Marriott Richmond Downtown
Responded 2 days ago
Thank you SunsetTimR for sharing your valuable feedback! We are glad that you enjoyed your stay with us and we will be sure to share your feedback with Tomas. Again, thank you and we hope to see you again in the future!
Familyof5inCt
Lebanon
7033
Reviewed 6 days agovia mobile
Was here on a business trip. Room was clean and well stocked. Staff friendly. There is a parking garage, but plan to pay for parking. Free water and coffee in the lobby. Shuttle service to most restaurants and local business locations. Overall good experience.
Thank Familyof5inCt
Response from ScottJones, General Manager at Delta Hotels by Marriott Richmond Downtown
Responded 4 days ago
Thank you Familyof5inCt for sharing your recent experience with our property. We are offering hotel packages that include parking that will ultimately be a value add if needed. Again thank you for your feedback.
575gailf
21
Reviewed 1 week ago
I was very pleased with my stay at the Delta Hotel by Marriott. The staff was very friendly, my golden retriever loved it too! The room was very clean, and the hotel had a great modern vibe. It is centrally located, and they offer shuttle service to the surrounding area. I would gladly stay there again.
Thank 575gailf
Response from ScottJones, General Manager at Delta Hotels by Marriott Richmond Downtown
Responded 1 week ago
Thank you 575gailfu for sharing your "Great Find!" experience with our hotel. We are looking forward to your return again soon.
Resort364816
10
Reviewed 1 week ago
While attending a conference I fell downtown and the personnel at the hotel went over and above to assist me from the ride to the emergency room and subsequent pharmacy visit and the caring and concern of the female night manager, the day manager, Keith the shuttle driver, the restaurant personnel and every other employee. Customer service is obviously a very high priority and I truly appreciate all they did for me. As one of your other respondents wrote, "it is hard to find people that strive to help others' but that is certainly not the case here. Thanks to all of you.
Thank Resort364816
Response from ScottJones, General Manager at Delta Hotels by Marriott Richmond Downtown
Responded 1 week ago
Thank you for providing your experience. Our team sincerely is hoping you have a speedy recovery. To help others as we would want to be helped! Thank you again and please let us know if we can continue to help in any way needed.
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123456228
About
Description
Experience the NEW Delta Hotels by Marriott Richmond Downtown! Our hotel features rooms with beautiful views of the James River, spacious indoor pool, 24/7 fitness center, fast free Wi-Fi, microwave & fridge, More in-room safe, onsite parking & complimentary downtown shuttle. We are located near many of the city’s top businesses, such as Federal Reserve Bank, CoStar, SunTrust, UPS, VA Biotech Park, Dominion Energy & VA Commonwealth University; and are just minutes away from the VA State Capitol, Coliseum and Richmond Convention Center. Just outside our doors is Brown’s Island, host to many festivals and where you can embark on the best urban whitewater rafting & mountain biking in America! Delta Hotels Richmond Downtown is within walking distance of American Civil War Center, Altria Theatre, Dominion Arts Center & The National. Our over 13,000 sq. ft. event space is perfect for meetings, conventions, weddings & more. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Air Conditioning
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Electric Vehicle Charging Station
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Microwave
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Sauna
Shuttle Bus Service
Wheelchair Access
Beachfront
Free Parking
Spa
Breakfast included
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
GreenLeaders Gold level
Certificate of Excellence
Hotel Style
Onsen
,
Business
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
GreenLeaders Gold level
Certificate of Excellence
Contact Information
Hotel Style
Onsen
,
Business
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
298
Price range
USD 130 - USD 246 (Based on Average Rates for a Standard Room)
Formerly known as
Delta Hotels Richmond Downtown
Also Known As
Crowne Plaza Richmond Downtown Hotel Richmond
,
Richmond Crowne Plaza
Location
United States > Virginia > Richmond
Hotel class
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
GreenLeaders Gold level
Certificate of Excellence
Contact Information
Hotel Style
Onsen
,
Business
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
298
Price range
USD 130 - USD 246 (Based on Average Rates for a Standard Room)
Formerly known as
Delta Hotels Richmond Downtown
Also Known As
Crowne Plaza Richmond Downtown Hotel Richmond
,
Richmond Crowne Plaza
Location
United States > Virginia > Richmond
Photos
Traveller (210)
Room & Suite (127)
Dining (14)
Pool & Beach (5)
Business Centre & Event Rooms (3)
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Questions & Answers
Ask a question
Vicki_in_Virginia
16 November 2018|
AnswerShow all 6 answers
Response from Catherine D | Reviewed this property |
Hello, The food is very good. Large breakfast buffet. The chef can make meals that work for health issues if that is a concern. They have salads, soups, burgers, steak and I think fish. Staff is great. Zack is great.
0
Votes
GerardGloucester
31 July 2018|
AnswerShow all 3 answers
Response from ScottJones | Property representative |
Hello Gerard, we are very happy to say we are dog friendly and provide a parking garage that is connected to our Hotel. Elevator entrances via garage to our lobby for your convenience.
0
Votes
Brian J
6 June 2018|
AnswerShow all 3 answers
Response from ScottJones | Property representative |
Thank you Brian for for commenting on our customer service. We are very fortunate and today have the 2017 Va Tourism employee of the year Rocqui Camm and the 2018 Region Employee of the year Tomas Spendl. Our HR Director Jo... More
1
Vote
Room Tips
"Ask for a view of the river."
575gailf
1 week ago
Read review
"Th corner suites don’t have god WiFi and are cold"
772gregoryh
2 weeks ago
Read review
"Great Beds, indoor pool, awesome gym, free shuttle service"
Journey12481766598
3 weeks ago
Read review
"Like the higher floors"
VAGirl1
2 Nov. 2018
Read review
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