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Quality Inn West End

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Rooms
23 Dec.24 Dec.
|
1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Property amenities
Free Parking
Wheelchair Access
Pool
Public Wifi
Free High Speed Internet (WiFi)
Breakfast included
Outdoor pool
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Self-Serve Laundry
Breakfast Available
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Room features
Non-Smoking Rooms
Air Conditioning
Smoking rooms available
Accessible rooms
Microwave
Refrigerator in room
Family Rooms
Good to know
HOTEL STYLE
Mid-range
Business
HOTEL CLASS
Location
Full view
43Car recommended
Grade: 43 out of 100
46Restaurantswithin 0.5 km
4Attractionswithin 0.5 km
Reviews (281)
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275 results
Traveller rating
77
58
61
33
46
Traveller type
Time of year
LanguageEnglish
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77
58
61
33
46
Show reviews that mention
All reviews hotel breakfast would stay here again bathroom door restaurants and shopping free breakfast richmond area front desk clerk
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1 - 5 of 275 reviews
Reviewed 7 November 2018

We have stayed here many times because it is convenient. But the last few visits have been unsatisfactory. I didn't write about our stay two months ago thinking I'd give the hotel another chance. But we just stayed for three nights and it has not...More

Date of stay: November 2018
Thank rootless
Reviewed 29 October 2018 via mobile

Checkin: woman was busy doing her nails so had to wait for her. Main floor room only had blackout curtains. Privacy curtains would have been nice. Desk had to be wiped off of some sticky stuff Bed was just ok Bathroom: light switch was inconveniently...More

Date of stay: October 2018
Thank RSMower
Reviewed 7 October 2018 via mobile

Smelled horribly of sour wet carpet throughout the 4th floor. First room we given and shlepped up to was out of commission, dirty, bed stripped. Went back down to lobby and got another room. No towels, and told a different room # than the key...More

Date of stay: October 2018
1  Thank Dianna K
Reviewed 2 October 2018

The price of the hotel couldn't be beat and that's why we stayed there. Plus, it's conveniently located and near lots of restaurants and shopping. However, the hotel could use some work when it comes to cleanliness and general upkeep. While the lobby and rooms...More

Date of stay: September 2018
1  Thank SEtravelerguy
Reviewed 1 October 2018 via mobile

The lady who worked in the front office was very rude when dealing with me and my husband. We drove 3 and a half hours, had a comfirmed and paid reservation, got to the hotel and the front desk lady told me and my husband...More

Date of stay: September 2018
1  Thank annaelizabethbakerab
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Questions & Answers
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richardtunan
6 May 2017|
AnswerShow all 4 answers
Response from LexiMLH | Reviewed this property |
No unfortunately it's outdoor. But there is a YMCA nearby if you need a pool!
0
Votes
777Advisor777
13 April 2016|
Answer
Response from Daudirsch | Reviewed this property |
Check in- 3pm Check out- 11am No extra charge for breakfast
0
Votes
Leslie B
25 January 2016|
AnswerShow all 4 answers
Response from wearepsu1 | Reviewed this property |
21
0
Votes
Room Tips
"Great value! Clean rooms!"
475oliveo
17 Sep. 2018
Read review
"We selected to stay on the highest floor available which I I think keeps down on noise level."
Surmanator
6 Aug. 2018
Read review
"Stay at higher floor."
Caltraver1
25 Jun. 2018
Read review
"Don't stay at this hotel!"
5livinlife
21 Jun. 2018
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PRICE RANGE
USD 65 - USD 88 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
quality inn west end hotel richmondquality inn richmond
LOCATION
United StatesVirginiaRichmond
NUMBER OF ROOMS
190
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