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Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Since 1895, The Jefferson Hotel has been recognized by discerning travelers as Richmond's grandest hotel and one of the finest in America. Known for its genuinely friendly service, luxurious guestrooms, breathtaking architecture and elegant décor, The Jefferson Hotel is reminiscent of a more gracious era. Guests of The Jefferson enjoy a variety of amenities and services, unmatched by any other luxury Richmond hotel, with two award-winning restaurants, 24-hour room service, a complimentary on-site health facility including an indoor swimming pool, and complimentary wireless high-speed internet access and local telephone calls. Centrally located in the heart of downtown Richmond, Virginia, The Jefferson Hotel is just blocks from the state capital, historic Shockoe Slip, the Richmond Convention Center and Richmond's financial district. All of Richmond's most popular shopping, entertainment venues, museums and restaurants can be reached using the hotel's complimentary transportation.
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The Jefferson Hotel garners acclaim for its luxurious amenities that include expansive rooms and top-notch dining. Guests are smitten with the opulent atmosphere and holiday decorations that amplify the hotel's elegance. Many travelers find the rooms not only spacious and immaculate but also replete with modern comforts and plush beds.
The professional and attentive service delivered by the staff is a highlight, often cited for its exceptional care. While some quirks are noted, the overall value is appreciated, combining historic charm with superb cleanliness and service.
Atmosphere
Opulent
Rooms
Spacious
Value
Exceptional
Cleanliness
Immaculate
Service
Professional
Amenities
Top-notch
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The place has wow factor without doubt. The façade has a wonderful late 19th century feeling with its soaring towers and white stone surface. Lobby and restaurant equal it, with wonderful stain glass and wood. The room turned out to be up to date, with carpet that looked new, furniture that showed no scratches and a comfortable bed. Bathroom was a room in itself, with marble and large shower with a separate deep tub and a television embedded in the mirror that actually worked. The a/c was whisper quiet. Restaurant food did not disappoint. Very good wine list, excellent red (bell) pepper bisque, well executed crab cake and friendly service. Breakfast was the same. Definitely the smoothie was one of the better hotel-made ones I’d ever had. Place is quiet. Staff friendly and hard working. Well worth the stay.
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Date of stay: April 2024Trip type: Travelled on business
Room Tip:Try the restaurant and they will serve the main menu in the bar
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jennifer Crisp, Other at The Jefferson Hotel
Responded 22 Apr 2024
We are pleased to hear that you found everything to your liking and appreciate you taking time to recommend The Jefferson to others.
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We loved the Jefferson! The room was plush and comfortable, with a large and lovely marble bathroom. Very quiet which we appreciate. We ordered a cheese plate and bottle of wine from room service, and it was delivered on time and with perfect service. We dined at TJ's for lunch, and it was great. The high point of our stay was dinner at Lemaire. So great! The maids were awesome and the turn-down service was perfect. The car valet service was awesome. One negative comment: I am a tea drinker. At most hotels, you have a complementary coffee and tea situation in the room. At the Jefferson, it was only coffee. I called the concierge and asked for a teapot and tea bags. They sent a teapot but said I had to call room service to get tea bags. So I called room service and they said I would have to pay for tea bags. I called the concierge back and asked why would we get complimentary coffee in the room but not complimentary tea. They did not have a good answer for that, so they sent tea bags up to the room. I thought this was a bit unusual because when we stay at any other hotel, there is always coffee AND tea in the room. We had a chuckle about that. Overall a lovely Hotel, though. We will be back and recommend the Jefferson to all.
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Date of stay: December 2024
Value
Rooms
Location
Cleanliness
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jennifer Crisp, Other at The Jefferson Hotel
Responded 19 Dec 2024
Thank you for your review and your helpful recommendation on expanding our in room beverage services to include tea. We are glad that you enjoyed the rest of your experience and hope that you will return again soon.
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We stayed just for one night during the week. The hotel was not busy. When we pulled up we were immediately greeted by a bellman who took our bags while we checked in. We had the choice of valet parking for $15 per day, or self-park at no charge. The parking lot is just across the private street from the entrance so I parked the car myself.
We had a quick check-in process at the front desk. The bellman brought our bags up and introduced us to the room features, including a master light switch and TV integrated into the bathroom mirror.
Although the hotel is 125 years old, it is meticulously maintained. The room had modern conveniences with an antique ambience, including an original mirror frame from 1895.
I ordered room service for breakfast, just yogurt and granola. Typical for hotel room services menus, the prices reflect the convenience and captive audience. They add a $4 room service fee and 20% gratuity, seen in the fine print on the back page.
We did not use the concierge service.
They are following the expected covid protocols, with staff masked and clear barriers up at the reception desk.
One detail that we noticed were air freshener strategically located at several points. They were black foot-tall cylinders with a little straw sticking out, plugged into an outlet. They seemed to spritz out a scent to simulate fresh flowers.
We got good rate due to the weeknight stay on a holiday (it was Labor Day).
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Date of stay: September 2021
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jennifer Crisp, Other at The Jefferson Hotel
Responded 13 Sept 2021
Thank you for your review and for choosing The Jefferson for your Labor Day getaway. We hope that you will stay with us again in the future.
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The bedroom was amazing and the staff was very friendly and helpful. As we were sitting waiting, one of the staff brought us a bottle of water which has never happened in some of the nicer hotels we've stayed in. We received an upgrade on our room and our view of Richmond was lovely and there were so many exceptional things that were done to make our stay there memorable. The hotel is close to everything downtown and beautifully situated. We were not there long enough to really take in all the history of thie hotel, the building and all of the special rooms that are available.
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Date of stay: August 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
Room Tip:Plan ahead and stay an extra day.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jennifer Crisp, Other at The Jefferson Hotel
Responded 3 Sept 2024
Thank you for your review. We are delighted to hear that you enjoyed your guest room and the service provided by our staff. We hope that you will return again soon for a longer stay!
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While a little bit of a splurge for us (not too bad), this was worth every penny. The room was enormous and thoughtfully furnished, right down to the tv in the bathroom mirror which can be viewed from the soaking tub!! The breakfasts were wonderful, the bar was so friendly to two senior women ("Welcome back!") and every staff member with whom we interacted was genuinely friendly and helpful. I am sorry that I don't have everyone's names; but Grayson and William at the Concierge Desk were patient and charming; and Scott, our shuttle driver, took good care of us and was diligent in making sure he took us to the best possible location for our river cruise. I cannot wait to return here: an elegant and friendly and service-minded hotel.
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Date of stay: October 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jennifer Crisp, Other at The Jefferson Hotel
Responded 25 Nov 2024
Thank you for your kind review. We are so glad that you enjoyed your experience and appreciate your recognition of the team members who made your stay memorable. We look forward to your return!
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Opened in 1895, the Jefferson Hotel in Richmond, Virginia, exudes timeless elegance and classic Southern charm. Upon entering, I was greeted by an opulent lobby, a prelude to the indulgence awaiting upstairs. My room was a sanctuary of comfort-spacious, tastefully decorated, and equipped with ample storage, perfect for a leisurely stay. Every corner of the hotel told a story, from the grand staircase to the intricately designed ceilings, a blend of historical grandeur and modern luxury. Dining at the Jefferson Hotel's restaurant was a delightful experience. Room service was quick and food was very satisfactory. The service was impeccable; every request was met with prompt and courteous attention, making me feel like a valued guest.
However, the hotel's secluded location means it's a bit of a trek to the nearest shops or supermarkets. While the tranquil setting contributes to its allure, it might be a tad inconvenient for those who enjoy having amenities close by.
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Date of stay: October 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jennifer Crisp, Other at The Jefferson Hotel
Responded 14 Oct 2024
Thank you for your review.
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We came to the Jefferson for Christmas and, unlike other times, were left disappointed by our stay. We realize things are especially busy around the holidays but felt that there was a lack of attentiveness that would have been warranted, especially since we were spending quite a bit for a multi-day stay in one of the more exclusive suites. The first day we asked for glasses to be brought to the room; they never came. Then, we unfortunately, became ill (no fault of the hotel, of course) and called to ask for some extra towels and new sheets to freshen up the room. Several hours passed and nobody came. Then, after another call, the housekeeping team did show up but somehow broken glass shards were left in our room, which is not ideal with little kids and a dog (unclear where this came from). All in all, we were not entirely with the stay.
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Date of stay: December 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jennifer Crisp, Other at The Jefferson Hotel
Responded 9 Jan 2025
Thank you for making us aware of your disappointing stay and the deliveries that were not made or delayed. We have reached out to you via direct message in hopes that we might speak with you further about your experience.
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We stayed at the Jefferson with our two dogs the night before “Dachtoberfest” (Great Event for Doxies and their owners). We spent the entire night in the hotel as the forward edge of Hurricane Ian was making the weather quite unpleasant. The staff were very friendly and provided excellent service. The Grand Premier King room was spotless. All appliances were in working order and the bathroom was gorgeous with copious high quality amenities and enough towels for a week stay. The mirror also had an integrated TV. Most surprising was the Dinner we ordered from the Room Service menu. The prices were incredibly reasonable for a 5 star hotel and the quality / quantity of the food was outstanding. A great stay.
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Date of stay: October 2022
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jennifer Crisp, Other at The Jefferson Hotel
Responded 10 Oct 2022
Thank you for your kind review and for choosing The Jefferson for your visit to Dachtoberfest. We are so glad that you found everything to your liking, especially your room service dinner on a rainy evening. We hope that you will visit again!
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We had enjoyed Christmas at the Jefferson pre pandemic; and thought is was wonderful. In July we booked our stay, and have been anticipating Christmas again at this magnificent hotel
Our stay was magical! Everyone from the doorman, valet, housekeeping, dining, front desk, gift shop ensured our stay was both relaxing and magical.
The holiday decorations, gingerbread house, put us in the right spirit to enjoy the season.
As magnificent as this historic is, it really is the staff, we met so many staff members many from other countries who gave up their holiday to give us an exceptional stay.
While all the staff were great; there’s one who stands out Bakar who so gracious to us.
Dining at the Lemaire is exceptional, atmosphere, service, the kitchen, the bar, is perfect. Richmond’s best.
Again thanks to the entire staff who made this visit both magical and relaxing
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Date of stay: December 2023Trip type: Travelled as a couple
Room Tip:Always use the valet parking; the team makes the stay so easy
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jennifer Crisp, Other at The Jefferson Hotel
Responded 2 Jan 2024
Thank you for your kind words regarding your holiday stay and our team members. We appreciate the opportunity to have you back with us for the holidays and hope that you will visit again next year!
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We stayed here for a couple days this past Valentine's Day, and were we delighted! We stayed in a Richmond Suite which was Amazing! This Hotel was sparkling clean, spacious, beautifully regal, and top of the line. All the staff we interacted with were friendly, helpful and professional. We ordered room service often as there are numerous menus that cover 24 hours. The breakfast we ordered both mornings was plentiful, and delicious! We had reservations at Lemaire both days and we enjoyed our meals there immensely. The room was very large, clean, elegant and very comfortable. There is a TV in every room. The bathroom is all white marble with a huge soaking tub, a separate very large shower with glass door, a separate room for water closet and a double sink vanity. The decor is tasteful and comfortable. We had a couple antique fireplaces, but they were inoperable. Life is about beautiful memories, and the Jefferson Hotel did not disappoint. Expect to spend some money, but I assert what we spend was worth every penny. Oh, the bathrobes are very comfy also. We highly recommend if you are celebrating a special occasion. Classly!
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Date of stay: February 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I am sure that any meal you have there would be wonderful. I'm not sure but I think you have to pay for parking if you park in their lot but there is quite a lot of residential parking around the hotel. You could certainly call and ask.
Some of the suites do offer pullout sofas but not all. Please allow our resevations team to assist you with your question based upon the suite type that you have booked or are planning to book. They can be reached at 800-424-8014. We do also offer rollaways should the suite you choose not have a pullout sofa. Thank you for considering The Jefferson!
Thank you for your interest. We do have several options that might work for you and prices do vary. Please contact our reservations office at 800-424-8014 so that they can assist you in selecting the option that will best work for you. We hope to have you with us later this month. Thanks again!
There are more places to choose from in the Richmond area.
PRICE RANGE
AU$522 - AU$705 (Based on Average Rates for a Standard Room)
LOCATION
United StatesVirginiaRichmond
NUMBER OF ROOMS
181
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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