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SpringHill Suites Richmond Northwest

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#17 of 81 Hotels in Richmond
Certificate of Excellence
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SpringHill Suites Richmond Northwest
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228 Reviews from our TripAdvisor Community

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There are newer reviews for SpringHill Suites Richmond Northwest
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Showing 228: English reviews
United States
Reviewed 18 March 2016

An amazing place!!! Pool and jacuzzi were awesome, breakfast too, location next to nice rest. nice neighborhood, staff members bilingual!!! room was so big and clean and new. Great tv channel selection HBOssss like crazy.

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Helpful?
1Thank Pepe R
Danyel M, General Manager at SpringHill Suites Richmond Northwest, responded to this review

Thank you for sharing your recent experience here at SpringHill Suites Richmond Northwest! We strive to deliver excellent service and excited to hear you were amazed with our facility, heated indoor pool and jacuzzi, complimentary breakfast buffet, staff knowledge, and location next to great restaurants. We're looking forward to seeing you again on your next trip to Richmond, VA.

Richmond, Virginia
Reviewed 8 March 2016 via mobile

This is my second time staying here and both times Tara has been absolutely fantastic and professional in helping with great accommodations. The hotel is clean and very well maintained. To Tara and Springhill Suites, thank you! I will definitely be staying here in the future and will recommend this hotel to my clients when they are staying in town.

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Helpful?
Thank ClearDetail
Danyel M, General Manager at SpringHill Suites Richmond Northwest, responded to this review

WOW! It's great to hear you had an Fantastic stay here at SpringHill Suites Richmond Northwest! We're extremely happy to know you were impressed with Tara's excellent Service Delivery and professionalism, cleanliness of our facility, and accommodations provided. We appreciate your compliments and recommendations to your clients. Thanks for choosing to stay with us. We look forward to having you...

Mahopac, New York
Reviewed 7 March 2016

Hotel was absolutely fabulous.... great room, very comfortable and quiet. Our only complaint was that there was a couple families traveling together w/ young kids (probably 8-10 kids total) who absolutely took over the pool and hot tub (we didnt even bother trying to use it). The teenagers took over the fitness room. In the morning the families came to...

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1Thank Jon D
Danyel M, General Manager at SpringHill Suites Richmond Northwest, responded to this review

Thank you for taking the time to share your recent experience here at SpringHill Suites Richmond Northwest. We’re delighted to hear of your overall positive impression of our facility, comfortable, and quiet spacious guest suites. We truly appreciate you bringing your concerns to our attention regarding the need for families to oversee their children while in public areas. We sincerely...

Reviewed 7 March 2016 via mobile

I am giving this a 5 not because it is a 5 star hotel (it is not) but because the hotel is very clean and comfortable, and the staff is remarkably friendly and attentive. I requested extra towels and they were at my door in minutes. Pool is small but certainly usable, and is open late, which is nice. Did...

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Helpful?
1Thank GoFryGo
Danyel M, General Manager at SpringHill Suites Richmond Northwest, responded to this review

Thank you for sharing your recent experience here at SpringHill Suites Richmond Northwest! We appreciate you for giving us a "5" on the comfort and cleanliness of our facility and excellent Service Delivery from our Team. It's great to hear you were able to enjoy our heated indoor pool and we promptly responded to your extra towels request. Our goal...

Thomasville, North Carolina
Reviewed 29 February 2016 via mobile

Arrived Friday with my significant other for a getaway & to enjoy a comedy show later that night. It was busy for a weekend as two sports teams were staying. Staff was nice, check-in with Tarrah was a breeze around 4pm. You could tell they were attentive to cleanliness of the facility.. It smelled so nice throughout. Breakfast was good:...

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1Thank SherriaF
Danyel M, General Manager at SpringHill Suites Richmond Northwest, responded to this review

Thank you for sharing your recent stay here at SpringHill Suites Richmond Northwest! WOW! We're excited to hear of your overall positive impression with our staff friendliness, Tarrah's check-in service, cleanliness of our facility, comfortable spacious guest suites, and complimentary breakfast buffet. We also appreciate you sharing your concerns with us. Thank you for taking the time to write your...

Leesburg, Virginia
Reviewed 23 February 2016

I have been staying at this hotel sine Nov 2015 for weeks at a time. The staff is friendly and responsive, the rooms are clean. As I have been staying here so long I have interacted with almost all of the staff. All have been excellent! I deal almost exclusively with Tarrah, she always goes above and beyond to make...

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Helpful?
Thank Shanzee63
Danyel M, General Manager at SpringHill Suites Richmond Northwest, responded to this review

Thank you for sharing your recent stay here at SpringHill Suites Richmond Northwest! We're exited to be your "Home Away From Home". Thank you for your wonderful compliments of Tarrah and Quantez for their Excellent Service Delivery. It's great to hear of your overall impression with our facility, cleanliness of our guest suites, and staff friendliness. Our goal is to...

Atlanta, Georgia
Reviewed 18 February 2016

We stayed for one night while visiting someone in the Richmond area. The location (as far as I know) is pretty good, with dining options really close (I believe some even in walking distance) and near a business park, in a good neighborhood I presume. Good beds, big rooms and friendly staff made our stay enjoyable. The only thing that...

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Helpful?
1Thank sebidenes
Danyel M, General Manager at SpringHill Suites Richmond Northwest, responded to this review

Thank you for sharing your recent experience here at SpringHill Suites Richmond Northwest! We're excited to hear of your overall enjoyment of our staff friendliness, comfort and cleanliness of our spacious guest rooms, and convenience of our location. We also appreciate the feedback regarding our complimentary full hot breakfast, a key ingredient for ongoing improvement. Please join us again in...

Reviewed 17 February 2016 via mobile

Springhill Suites Richmond Northwest has been the best hotel I have stayed in and I travel weekly for work! The check in process with Tarrah was flawless! My room is modern, clean, spacious and comfortable! Every interaction with the hotel staff has been delightful especially the gentleman keeping up with the breakfast bar. Tarrah was always at the counter willing...

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Helpful?
1Thank Andi L
Danyel M, General Manager at SpringHill Suites Richmond Northwest, responded to this review

Thank you for taking the time to share your recent stay experience here at SpringHill Suites Richmond Northwest! WOW! We're excited to hear of your overall impression of our new style and decor, comfort and cleanliness of our spacious guest suites, complimentary breakfast buffet, and staff friendliness. Thank you for your compliments of Tarrah for her outstanding Service Delivery and...

Warwick, Rhode Island
Reviewed 9 February 2016

The rooms at Spring Hill Suites are very nice, good size and very clean. Bed was comfortable and room had a nice layout. I especially like the wet bar with mini fridge & microwave area. A sitting room with desk and flat screen t.v. which has viewing from either the bed or sitting area. Bathroom and sink area very spacious....

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Helpful?
Thank Auntie173
Danyel M, General Manager at SpringHill Suites Richmond Northwest, responded to this review

Thank you for taking the time to share your recent stay experience here at SpringHill Suites Richmond Northwest! We're pleased to hear of your overall impression with our new style and design, the layout, comfort and cleanliness of our spacious guest suites, in-room amenities, staff friendliness, and convenience of our location. We welcome you to join us again on your...

Kansas City, Missouri
Reviewed 9 February 2016

Very convenient location...Restuarants, Access to Highways, Grocery, Gyms etc... and still situated in a secluded location.... Clientele frequenting the hotel always very professional. Staff always attentive and accommodating. Manager, Danyel Melvin, epitomizes the perfect blend of professionalism, warmth and attentiveness. Front Desk attendants Tarrah and Alyssa make each visit to this hotel a welcoming that is more like a a...

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Helpful?
Thank Louis M
Danyel M, General Manager at SpringHill Suites Richmond Northwest, responded to this review

Thank you for taking the time to share your recent experience here at SpringHill Suites Richmond Northwest! WOW! We're excited to hear of your overall impression with the convenience of our location, professionalism and attentiveness of our Service Delivery Team. We truly appreciate your feedback and compliments of Tarrah, Alyssa, and myself. Thank you for choosing to stay with us...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Breakfast included
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service

Additional Information about SpringHill Suites Richmond Northwest

Address: 9960 Independence Park Dr, Richmond, VA 23233-1446
Region: United States > Virginia > Richmond
Price Range: $168 - $249 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — SpringHill Suites Richmond Northwest 2.5*
Number of rooms: 80
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Also Known As:
Springhill Suites Richmond Northwest Hotel Richmond
Hotel Style:
#10 Family Hotel in Richmond
#15 Business Hotel in Richmond
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites Richmond Northwest staff and other travellers.
2 questions
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over a year ago
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Questions? Get answers from SpringHill Suites Richmond Northwest staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are great.”
 of 5 bubbles robertsD8348MV, 20 Mar 2017 | Read review
“We like a room on the top floor away from the elevator.”
 of 5 bubbles njgrandma20, 11 Jan 2017 | Read review
“room 402 was at the end of the hall and very quite.”
 of 5 bubbles LangstonMissouri, 13 Nov 2016 | Read review
“if you like working out and the pool stay on the first floor. if not any room is great.”
 of 5 bubbles F6903BHkareng, 14 Sep 2016 | Read review
“Nice rooms and close to I-95 and I-64”
 of 5 bubbles drniren, 13 Sep 2016 | Read review
5 of 5