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Royal Sonesta Boston

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Royal Sonesta Boston
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782 Reviews from our TripAdvisor Community

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Showing 690: English reviews
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Ann Arbor, MIchigan
Reviewed 3 days ago NEW

I ran the Boston Marathon this year, and my wife came along to cheer me on. We chose the Sonesta because it was just a couple of miles from the expo and finish line and it was a relative bargain compared to the other hotels that week. We stayed four nights in the West tower and found the room quiet...

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Thank Cousin_Jeff
Chicago, Illinois
Reviewed 5 days ago NEW

We had a really nice view of the river. I agree with another reviewer that the soundproofing is not very good. I was surprised to see a charge on our visa bill for the bottled water they left in the room. After paying $300 a night, you would think the water would be complimentary. Or at least have a note...

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Thank bethbritton
Reading, United Kingdom
Reviewed 6 days ago NEW

I want to specifically thank the concierge at the Royal Sonesta for looking after us and making our stay brilliant. Nothing was any trouble and Pavao organised a couple of great trips for us. Overall we could not fault the hotel. The staff were very friendly and the beers in the bar are excellent. We will stay again when we...

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1Thank Jenny T
RoyalSonestaBoston, General Manager at Royal Sonesta Boston, responded to this review

Hello, Jenny T, Thank you kindly for your review. Our associates certainly are one of the best things about Royal Sonesta Boston and I'm thrilled to hear that our concierge team was able to take such good care of you. We very much look forward to your return stay.

New York City, New York
Reviewed 1 week ago via mobile

This is comparable to a Courtyard Marriott. The soundproofing is horrible. Ineffective staff, not empowered to do much. Inconsistent experience every time I come, which is every other week. Not a customer friendly place. Wait staff in restaurant is poor (eg don't interrupt customer when talking or eating, or force customer to publically state room number - privacy anyone?). Computer...

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2Thank mssbh71
Reviewed 1 week ago via mobile

I stayed here for 4 nights in April. My husband and I really loved our room, it was clean, spacious (we could got 3 huge luggages) and modern. Would recommend getting a room with the river view. There's also a mall directly opposite the hotel, which was great especially if you need food and don't want to travel too far...

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Thank Chu_Sam23
RoyalSonestaBoston, General Manager at Royal Sonesta Boston, responded to this review

Hello, Chu_Sam23, Thank you for taking the time to leave your review! It's a pleasure to hear that you loved the guest room - as well as the unparalleled views of the Charles River and Boston skyline. I know that your recommendations will be helpful to other travelers looking to stay with us!

Connecticut
Reviewed 1 week ago

This is a nice hotel with a good location. The reason for the 3 stars is there wasn't a real door on the bathroom or a fan which is undesirable if sharing the room. An actual door versus the sliding glass door would improve this situation as you can hear everything! Also, we had an adjoining room (not by choice)...

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Thank H F
RoyalSonestaBoston, General Manager at Royal Sonesta Boston, responded to this review

Hello, H F, Thank you for choosing Royal Sonesta Boston and for leaving your feedback. We appreciate any and all feedback as it allows us to work towards improving experiences for all of our guests. I've passed your comments along to my engineering team and can ensure you that we are looking into improvements. We hope to welcome you back...

San Francisco, California
Reviewed 1 week ago

I stayed here for a few nights while visiting friends in Boston. Great staff, quiet rooms with a view of the river, walkable to most attractions and close to public transportation. There are some good restaurants in the area (skip the ones at the mall across the street) -- there are some behind the mall for lunch and toward Cambridge...

Review collected in partnership with Sonesta
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Thank Yabolo
RoyalSonestaBoston, General Manager at Royal Sonesta Boston, responded to this review

Hello, Yabolo, Thank you for taking the time to leave your review! We are thrilled to have been your choice of hotel for a visit of friends in Boston. I am disappointed to hear that, while the rest of your stay met expectations, that your breakfast was underwhelming. Please be in touch upon your next visit so we can ensure...

Farnborough, United Kingdom
Reviewed 2 weeks ago via mobile

Great hotel with friendly staff. The staff were happy to help with all our plans. When they found out it was my birthday, we returned to our room to find a cake and a birthday card from the hotel. Good location with a nice walk into the city centre.

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Thank chrisP7822AG
RoyalSonestaBoston, General Manager at Royal Sonesta Boston, responded to this review

chrisP7822AG, Happiest of birthdays! We were so pleased to have you spend such as special day with us. We hope to see you again soon!

Reviewed 2 weeks ago via mobile

The hotel is located on the Charles river which I found convenient for a morning jog. My room had an excellent view of the Charles river. The room was very clean and the beds were comfortable. The staff was very friendly and attentive. The hotel has a few restaurants on the premises. The breakfast was good. You may also shop...

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Thank Mary ann M
RoyalSonestaBoston, General Manager at Royal Sonesta Boston, responded to this review

Hello, Mary ann M, Thank you kindly for your review! It sounds like you had a wonderful visit - from your morning jogs to the comfortable beds and the friendly and attentive associates. Our goal is to create a warm, friendly and comfortable experience from check-in to check out and we are so pleased that it resonated with you. We...

Boston
Reviewed 2 weeks ago

Our family booked about twenty rooms here for a wedding at a special event rate. I personally booked and paid for four rooms at a total cost of about $2,500. The reservations , which were made at the wedding event rate, included my rewards membership number. Afterward the event I was told that no points were awarded because it was...

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1Thank DianeandBill

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Dante
Dante
Cuisines: Italian
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
Spectacular views surround you at the luxurious and newly renovated Royal Sonesta Boston. Set on the Cambridge side of the Charles River, this distinctive, modern hotel features original contemporary art, exceptional service, and one of the city's best pools. Its ideal location puts you minutes from the best of Boston, with shopping, museums and historic sites all nearby. Known as one of the city's best luxury hotels, all of its 400 well-appointed guest rooms overlook the Charles River, Cambridge or Boston's stunning skyline. ... more   less 

Additional Information about Royal Sonesta Boston

Address: 40 Edwin Land Blvd, Cambridge, MA 02142
Region: United States > Massachusetts > Cambridge
Price Range: $373 - $788 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Royal Sonesta Boston 4*
Number of rooms: 400
Reservation Options:
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Also Known As:
Sonesta Hotel Cambridge
Cambridge Sonesta Hotel
Sonesta Cambridge
Hotel Style:
#3 Luxury Hotel in Cambridge
#3 Family Hotel in Cambridge
#3 Business Hotel in Cambridge
#5 Romantic Hotel in Cambridge
#5 Green Hotel in Cambridge
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Questions & Answers

Here's what travellers have asked, with answers from Royal Sonesta Boston staff and other travellers.
31 questions
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Questions? Get answers from Royal Sonesta Boston staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The window in our "River view" room was small but it was a good view.”
Cousin_Jeff, 26 Apr 2017 | Read review
“ask for view of boston”
JennyT174, 23 Apr 2017 | Read review
“Request a non-adjoining room!”
397hf, 17 Apr 2017 | Read review
“Furthest from the elevator was quiet on third floor East”
zbmw008, 5 Apr 2017 | Read review
“try to get high level river view”
Amon182, 27 Mar 2017 | Read review
5 of 5