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Freepoint Hotel

Booking.comUSD 144*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Freepoint Hotel
Freepoint Hotel
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787 Reviews from our TripAdvisor Community

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Showing 745: English reviews
Austin, Texas
Reviewed 8 March 2017 via mobile

Hotel Tria in Watertown, MA is the worst hotel ever. Upon arrival, we were greeted with major renovations (unknown to us at booking) which resulted in a closed hotel bar and restaurant. The first day, all I heard was jackhammering. My door has been ajar twice upon arriving at my room. Tonight, the water is off - cannot brush teeth,...

3Thank Christina D
Reviewed 26 February 2017 via mobile

We have stayed at this hotel a number of times a year....it is now under new ownership and they are refurbishing rooms and the lobby is frankly like a war zone. We will likely stay in the hotel again....but not until the construction ends and the kinks are worked out. Kinks like keys not working, water turned off for hours...

2Thank ghstudio
New York City, New York
Reviewed 23 February 2017

February/March 2017 -- This hotel is uninhabitable. We booked through Hotels.com and arrived to find a disaster zone of plaster, ash, dirt and various building materials. See the photos. YOU DON"T WANT TO STAY HERE RIGHT NOW! Hotels.com refunded our money, but the Hotel Tria apparently did not want to give us our first night's deposit back.

Thank Kantorm
New Orleans, Louisiana
Reviewed 15 February 2017

It takes a lot for me to rate a hotel super negatively. We weren't here on vacation, but rather, while our apartment was uninhabitable. I've always seen this hotel and thought it would be a great place to stay, so jumped at the excuse and a groupon deal to choose this hotel. Check in was God-awful. It's supposed to be...

1Thank Bookie2015
Reviewed 3 February 2017 via mobile

Service was great and beds comfortable. They're in the middle of remodel so the lobby and other areas are a mess but that's to be expected. Noise level from nearby rooms is quite loud. There were some kids you could hear until after 11. Had to move the coffee maker across the room because there wasn't a plug near it....

Thank itsgr82batnvol
Harpswell, Maine
Reviewed 20 January 2017

As several people have noted, a bit tricky to find on the rotary (your very first available turn if coming from Harvard Square). Parking is free, which is a nice feature in Cambridge. There is some construction on-going because the hotel is about to change names and, I assume, ownership. Wi fi was free. The room was okay, real glasses,...

2Thank Peter B
Reviewed 19 January 2017 via mobile

Last night, my husband and I attempted to stay at Hotel Tria. It was advertised with a reasonable rate and conveniently located. We arrived to a filthy lobby that was completely under construction and smelled of dust. It took close to 30 minutes to check us in because their computer wasn't working. When we got to our room the smell...

1Thank Celia W
Reviewed 17 January 2017

I've stayed here when it was part of Best Western and given it good marks, but my most recent visit was entirely disappointing. The property definitely needed updating, and there's been a change in ownership and the property is undergoing construction. But come on, be honest and let people know they are reserving a construction zone. Stay here and you...

2Thank N2NY
Honolulu, HI
Reviewed 14 January 2017

First of all, if you want to stay for one or two nights and only sleep in here, OK, it's better than sleeping outdoors or under the bridge. But that's pretty much it. Breakfast - very "symbolical" and almost non-existent. Breakfast area has like 3-4 tables... I suggest to remove it from advertisement for this hotel and better not offer...

1Thank Azzi E
Minneapolis, Minnesota
Reviewed 29 December 2016

Hotel looked great, and rooms were clean, but the female managers seemed a bit incompetent. Disciplining staff in front of guests seem very unprofessional and they should stick up for employees' mistakes, and not push blame, since they are higher in position. Everything else was great, but the managers should be required to take leadership courses.

1Thank nandinigupta67
HotelTriaGM, General Manager at Freepoint Hotel, responded to this review

Good morning! Thank you for taking the time to share your feedback with us. We are happy to read that you enjoyed the hotel and we also 100% agree that staff should only be rewarded/recognized publicly and critiqued privately. Thank you

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04/06/2017 05/06/2017
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  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
At Freepoint Hotel, you will enjoy newly renovated and smartly designed guestrooms with deluxe amenities such as super-fast complimentary Wi-Fi and hair products by Living Proof, an innovative local company. You will also have access to our brand new, well-equipped fitness room as well as access to our daily shuttle which will take you anywhere in a two-mile radius. Affordable parking is also available on site. Lastly, be sure visit Chef Matthew Gaudet’s much anticipated return to the Greater Boston dining scene at Freepoint Kitchen & Cocktails. ... more   less 

Additional Information about Freepoint Hotel

Address: 220 Alewife Brook Pkwy, Cambridge, MA 02138-1102 (Formerly Hotel Tria)
Region: United States > Massachusetts > Cambridge
Price Range: $249 - $555 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Freepoint Hotel 3*
Number of rooms: 121
Reservation Options:
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Also Known As:
Best Western Tria
Best Western Cambridge
Cambridge Best Western
Hotel Style:
#6 Family Hotel in Cambridge
#9 Business Hotel in Cambridge
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Questions & Answers

Here's what travellers have asked, with answers from Freepoint Hotel staff and other travellers.
11 questions
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Port Washington
Southern California
over a year ago
Denver, CO
over a year ago

See all questions (11)

Questions? Get answers from Freepoint Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Dog Friendly”
91stephenk, 22 May 2017 | Read review
“ask for fourth floor away from the elevator”
sjc43, 14 May 2017 | Read review
“Until they get better in servicing the customers and rooms, stay at the AC Marriott, Homewood, or Cambridge instead.”
  • New style deadbolt locks.
  • TV was unplugged.
  • Hip DND/service sign.
  • Nice new beds/linens with odd, off theme computer theme (ctrl button?)
  • Hip DND/service sign.
  • Newish bathroom. missing toilet paper, old tubs, might be old shower curtain. New towels.
  • Cracked shower drains. Ew.
  • Double room, hip exposed wall and
songae, 12 May 2017 | Read review
“Too early to tell”
CrimsonFan, 11 Apr 2017 | Read review
“Avoid room 221 at all costs. It is the end room at elevator and stair access, over the hotel lobby. NO sound deadening whatsoever, noisy!”
inua7, 21 Mar 2017 | Read review
5 of 5
USD 144* /night
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HotelQuicklyUSD 276
CheapTicketsUSD 174
Orbitz.comUSD 174
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Prices are for 1 room, 2 adults
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