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Courtyard Boston Cambridge

264 reviews
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Traveller (42)
Room & Suite (45)
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Overview
  • Excellent27%
  • Very good40%
  • Average27%
  • Poor4%
  • Terrible2%
Travellers talk about
“trader joes”(22 reviews)
“charles river”(48 reviews)
Free Wifi
Parking
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
3.5 Star Hotel
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Rooms
5 Mar.6 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (264)Write a Review
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All reviewstrader joescourtyard marriottcharles rivertypical courtyardfront deskwhole foodsharvard squaregrab and gomemorial driveshuttle servicemile walkharvard business schoolfloor overlookingconvenient locationdunkin donutshotel shuttlethe room was nice
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1 - 5 of 248 reviews
Reviewed 2 weeks ago via mobile

Lots of issues: - Very noisy (plumbing) - Bed Headboard shorter than it should creates a gap between bed and wall in which pillow slides during the night - Fridge does not have a temperature button and freezes everything - Breakfast similar to the one...More

1  Thank OlivierAZ
Response from Lindsey S, General Manager at Courtyard Boston CambridgeResponded 2 weeks ago

Thank you for your feedback, OlivierAZ. We're disappointed to hear that you were not completely satisfied with your experience with us. We are dedicated to providing our guests with quality service and accommodations. It's unfortunate to know that you felt we could have done a...More

Reviewed 3 weeks ago

The service and personnel were friendly and the room was comfortable. The location - not bad, not far from Harvard and maybe a bit farther to MIT, well, not far, but close either, if you walk. What I did not particularly like - the breakfast...More

Thank FormerNomad
Response from Lindsey S, General Manager at Courtyard Boston CambridgeResponded 3 weeks ago

Dear Guest, Thank you for sharing. We're glad to hear that you enjoyed your stay with us. We're happy that you loved our location and service. With that being said, we regret that our breakfast didn't meet your expectations. We strive for excellence so we'll...More

Reviewed 3 weeks ago

One of the most annoying things to experience as a business traveller is to make a booking for the wrong day and then be unable to cancel it without charge. This happened to me. The hotel charged me for a full night's lodging despite the...More

1  Thank MartinAmick
Response from Lindsey S, General Manager at Courtyard Boston CambridgeResponded 3 weeks ago

We appreciate the time you took to give us feedback, Martin. Our staff takes a lot of pride in the one of kind service we provide. It's very disappointing to see your experience with us was not the standard we're accustomed to sharing. We always...More

Reviewed 3 weeks ago

Located close to MIT or Harvard on the Charles River, where you can take a enjoyable walk, all the way to Boston, ( if you have time ) or use the Subway about 10 min on foot. Very friendly and courteous staff! Free open internet,...More

Thank DEN57
Response from Lindsey S, General Manager at Courtyard Boston CambridgeResponded 3 weeks ago

Thanks for the 4-star rating and review! We're thrilled you had such a pleasant time with us! We strive to offer top-notch service and convenience for our guests. It's fantastic you enjoyed our location and friendly service so much. That's what we like to see!...More

Reviewed 5 weeks ago

I would have rated this hotel Excellent except for this experience: At 12:40 am a loud announcement came through the phone (without picking up the receiver) that we needed to evacuate our room. We saw two fire trucks coming. It was 4 degrees above zero...More

1  Thank Helen7115
Response from Lindsey S, General Manager at Courtyard Boston CambridgeResponded 4 weeks ago

We appreciate your feedback, Helen. We're glad you appreciated our spacious rooms and convenient location, but we're disappointed that your stay with us was less than ideal. We regret the inconveniences you faced with the fire alarm. We will address your concerns with our team...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Room Service
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room Service
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
USD 119 - USD 446 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
USD 119 - USD 446 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
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Traveller (42)
Room & Suite (45)
Dining (1)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
Amy D
23 July 2017|
AnswerShow all 2 answers
Response from aci2005 | Reviewed this property |
No, BU Campus is west of downtown. Medical Center is actually IN downtown area. Other downtown hotels would be your best bet.
1
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KateandAbby
4 February 2017|
Answer
Response from 2goldensmom111 | Reviewed this property |
HI - My husband says yes. We weren't there for the 4th, but he is very familiar with the area.
0
Votes
24 June 2016|
AnswerShow all 4 answers
Response from Steven A | Property representative |
Unfortunately our rooms do not have sofa beds. We do provide rollaway beds in our King Bed rooms which are complimentary.
1
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Room Tips
"Choose another hotel."
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"Stay away from room 414 unless you like to hear a constant rattling noise inside the wall."
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"Great service=Great stay"
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"try asking for a view of the Charles River on a higher floor"
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