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Castel Vecchio

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327 Reviews from our TripAdvisor Community

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Showing 48: English reviews
Reviewed 30 September 2016 via mobile

This was my 2nd time to this delightful hotel situated overlooking Lago Albano. It was lovely to see the staff from the previous visit and some new faces as well. We were looked after very well and a big thanks goes to Fabio for making my espresso lungo macchiato calda as I am very fussy when it comes to my...

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Helpful?
Thank fosbeck
francesco a, Direttore at Castel Vecchio, responded to this review

Dear Fosbeck, thanks a lot for sharing your experence with the on-line community of Tripadvisor. We all hope to see you next time at Castel Vecchio Kind Regards

Reviewed 3 September 2016 via mobile

We stayed in the hotel for 5 night's with the group of 8 and one child. From the first minute staff was very welcoming,especially Mrs.Stefania, the owner of the hotel . Nothing was too much trouble for them,very friendly people. Beautiful surroundings and amazing views from the rooms. If you looking for relaxing holiday, this is the place to stay.

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Helpful?
Thank Magda P
francesco a, Direttore at Castel Vecchio, responded to this review

Dear Magda P., thank you for sharing your feedback with us, for appreciating our services and the location. Happy to made you feel relaxed and comfortable, we really look forward to welcoming you again in the next future Kind Regards

St. Albert, Canada
Reviewed 10 August 2016

The hotel has a faded sophistication that is charming. The hotel is clean and the staff are friendly and helpful. The rooms facing the lake have windows that open for fresh air and a lovely view of the lake. There are elevators to help you get your luggage to other floors. The only problem that we had was that there...

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Thank VGTravelGirl
Los Angeles, California
Reviewed 7 August 2016

This was a come back for us. We stayed only one night to go to visit the Giardini Pontifici di Villa Barberini (recommended). Compared to the past the hotel looked a little bit run down. Service was very warm and attentive. They did whatever we asked to answer to our requests, before and during our stay. A great experience to...

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Thank Enrico P
Vejle, Denmark
Reviewed 30 July 2016

The information received at check-in was friendly and varm. We where given all information about the area. The small city Castel Gandolfo is absolut a visit worth I can imagine that the hotel was a grandeur hotel. Now the rooms are a bit worn out. We had our dinner at the hotel, and knowing Italian quality of food this hotel...

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Thank Henrik S
Manchester, United Kingdom
Reviewed 4 June 2016

Beautiful old hotel, Staff very welcoming - Steep incline to get to car park - not suitable for anybody with walking difficulties or unsteady on their feet, just to get from car park to hotel entrance uneven & sloped. Not as busy as it should be. Rooms basic but clean- nice views- pity no veranda to sit out on. Restaurant...

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Helpful?
Thank angela k
francesco a, Direttore at Castel Vecchio, responded to this review

Dear Angela k, thank you for your detailed feedback that surely will support our future guests. Our position and the restaurant represent without any doubt the hotel's added value. Looking forward to welcoming you again at Castel Vecchio, Kind Regards

Reviewed 1 June 2016 via mobile

We booked a room with lake view, was just slightly more expensive but I thought was worth it. When we arrived and they gave me a small dark room I told ther about the mistake and they replied that they couldn't satisfy my request and we could be moved just the day after... But I wasn't making any request I...

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1Thank Gianmarco D
francesco a, Direttore at Castel Vecchio, responded to this review

Dear Gianmarco D, thank you for choosing our hotel and and taking the time to review our hotel. We actually avail this opportunity to apologize if our behavour didn't meet your expectations; at your arrival the hotel was fully booked though we promptly moved you, as soon as we could, to a different room, overlooking lake, according to your request....

Reviewed 20 May 2016 via mobile

Wonderful position dominating the Castelgandolfo Lake, that's all. Everything inside is really too old, and not just the style. I had an Expedia reservation for a double room single use, and they gave me a single, very narrow and poor. "What do you expect, it's a very good price", they said. It's not a good choice.

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1Thank Silvia10000
francesco a, Direttore at Castel Vecchio, responded to this review

Dear Silvia10000, I would like to sincerely apologise for the inconveniences you experienced during your stay. Even if basically we're able to assign rooms with lake view, only according to specifical reservations (not your case), this behavior cannot be with no doubts justified and it's not up to our normal standards We pride ourselves on our customer service and pro...

Malmo, Sweden
Reviewed 10 May 2016

Just arrived from Italy. Bad room towards the road,bad smell from bathroom and shower. Bad service in the diningroom, and the service at the restaurant left a lot to wish. The wew from the terrass at the lake was wonderful.

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1Thank skogsfolket
francesco a, Direttore at Castel Vecchio, responded to this review

Dear Skogsfolket, We're happy to hear you enjoyed your stay our stunning lake view from the terracce, however, as an evidence we're very disappointed to hear of the issues that you experienced with the resturant and the room. It would be great if you could contact us directly to explain more in details what happened in order to examinate properly...

München, Deutschland
Reviewed 30 April 2016

This Hotel is very nice located on a Lake with beautyfull View to the Castel Gandolfo, which is very close. Our Room has a Lakeview, but was not OK. On our Nightbox was a Cleaning Cloth, no Hangers in the Closet and the Shower is so tiny, that the plastic Curtain is sticking on your skin, which you can not...

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Thank A M
francesco a, Direttore at Castel Vecchio, responded to this review

Dear A M, Thank you for taking the time to share your feedback with us. We are sorry to hear your frustrations and disappointment with regards to the service received; we'll certainly look into your query. We're taking also in consideration your comments highlighting your experience concerning the rooms which are actually small furnished, though at this time exposed to...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Banquet Room
  • Multilingual Staff
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
The Hotel, situated in the Roman Castles, near Rome, is refined Liberty–style building with two restaurants, meeting rooms, a splendid Roof Garden with outdoor swimming-pool, private car park and 50 rooms all provided with every comfort. The Historic centre of Castel Gandolfo is only 500 metres from the hotel, where on the main Piazza You can find the impressing Palazzo Pontificio, the summer residence in Italy of the Pope and a visiting place for thousands of tourists every year. The Hotel is only 30km from the ¨Leonardo da Vinci¨ Fiumicino airport and 6km from Ciampino airport of Rome. ... more   less 

Additional Information about Castel Vecchio

Address: Viale Pio XI 23, 00073 Castel Gandolfo, Italy
Region: Italy > Lazio > Province of Rome > Castel Gandolfo
Price Range: $94 - $164 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Castel Vecchio 4*
Number of rooms: 50
Reservation Options:
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Also Known As:
Castelvecchio Castel Gandolfo
Castelvecchio Hotel Castel Gandolfo
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Questions & Answers

Here's what travellers have asked, with answers from Castel Vecchio staff and other travellers.
2 questions
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Newry, United Kingdom
4 months ago

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Questions? Get answers from Castel Vecchio staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask if there are events in the lower area (i.e. weddings) and request a quiet room further away from the event.”
 of 5 bubbles VGTravelGirl, 9 Aug 2016 | Read review
“Most rooms I think are lake view- lift to upper floors Swimming pool on roof not used - weather not suitable- also needed cleaning.”
 of 5 bubbles 815angelak, 3 Jun 2016 | Read review
“Lakeview Rooms”
  • Plasticurtain in a tiny shower
 of 5 bubbles aloism408, 29 Apr 2016 | Read review
“Ask view to the lake”
 of 5 bubbles Shneor, 19 Nov 2015 | Read review
“Definitely get a room with a lake view”
 of 5 bubbles DebbieK728, 2 Oct 2015 | Read review
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