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Holiday Inn Express & Suites Fort Payne

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Holiday Inn Express & Suites Fort Payne
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145 Reviews from our TripAdvisor Community

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Showing 143: English reviews
Atlanta, Georgia
Reviewed 2 days ago NEW

I stayed the evening of January 19th and upon entering the bathroom, late that evening, I noticed that it had not been flushed, as toilet paper and urine were overtly evident in the toilet bowl. The next morning,prior to showering, I also realize that one of the toiletries products was given to me half-full, as though the contents had been...

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Helpful?
Thank CJ B
Orange Park, United States
Reviewed 2 weeks ago via mobile

Stayed here 3 nights over Christmas week while visiting family. Was very clean and rooms were recently remodeled and very quiet. Breakfast onsite was convenient with everyone waking at different times we didnt have to wait for sleeping teens to get moving before eating. Keurig in room. Will stay there again.

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1Thank Susanne C
Orlando, Florida
Reviewed 2 December 2016

This is not the HIA Express I know. The facility has been renovated and the basic appearance is nice. The counter personnel are totally helpful. But, if staying in the handicap room bring a flashlight, or a torch - the lighting in the bathroom is totally insufficient. They do not change the towels, which are hard and scratch, each day...

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Helpful?
Thank CherokeeMan
Jule83, General Manager at Holiday Inn Express & Suites Fort Payne, responded to this review

Thank you for your feedback on your recent stay. I will be happy to pass your suggestions on to the design team. If towels are hung to dry we do not pick them up; Green Engage program is the towel reuse program. When you come in for your next stay please do not hesitate to let front desk know your...

Bremen, Alabama
Reviewed 2 November 2016

The place is nothing less than awesome,outstanding and a step above. From the minute you walk in you feel welcome. The staff is extremely professional friendly and very helpful. Several nice places to eat within walking distance. If you in Fort Payne for work or play you won't be sorry that you tried this place,

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1Thank mamiespop1
travelpaige91, Director of Sales at Holiday Inn Express & Suites Fort Payne, responded to this review

Wow! Thank you for your wonderful compliments! It makes our day to hear that you enjoyed your stay so much. We are so fortunate to have a wonderful team of people who really enjoy what they do. You make a great point about the dining within walking distance. Huddle House is located just behind our hotel and is most convenient....

Eunice, Louisiana
Reviewed 3 October 2016 via mobile

We originally had a room with double beds to share a room with my Daughter and son in law. After driving 9 hours my wife and I kinda wanted our own room. The guy working the front desk (Jimmy ) was so helpful and kind. He set us up in a King suite for the night. Fresh cooked breakfast in...

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Helpful?
Thank PoolBandit69
travelpaige91, Director of Sales at Holiday Inn Express & Suites Fort Payne, responded to this review

Thank you for taking the time to share your experience with us! We're pleased to hear that you had a great stay. We love to see members of our team enjoying what they do. Jimmy does a great job of guiding our guests to the best places to visit around the area. We look forward to seeing you again in...

Narrows, Virginia, United States
Reviewed 9 September 2016

Stopped at this hotel for the night on our way through taking my son to do an internship with Istrouma Baptist Church in Baton Rouge. Great place to stay. Staff was friendly and the room was very clean. The only issue we had was not enough outlets to plug in our phones. All 4 of us had our phones.

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Thank CK228
Jule83, General Manager at Holiday Inn Express & Suites Fort Payne, responded to this review

Thank you for the great recommendation! We really appreciate you taking the time to leave other travelers your impression of our hotel. We are newly renovated; I hope you like the new look. You will be happy to know that we are shopping for devices to add to the room that are capable of charging multiple electronics. Please visit us...

Bell City, La
Reviewed 4 September 2016 via mobile

We've ways stayed at Holiday Inns but this is by far one of the cleanest hotels I've ever slept in! The staff greeted us (checking in and out) with smiles and well wishes. The hotel has just undergone renovations so perhaps that's the reason behind the cleanliness but that being said, it is clean! LoL did ya get that it's...

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Helpful?
Thank sissyjeans
travelpaige91, Director of Sales at Holiday Inn Express & Suites Fort Payne, responded to this review

We so appreciate you taking the time to share your experience with us and other travelers! This is the type of review that makes our day! Cleanliness is, of course, top priority! We have done many renovations to the hotel over the past year. I will let you know that the tubs were there before renovation, so the cleanliness is...

Brooklyn, Mississippi
Reviewed 2 September 2016

Our Favorite Ft Payne Hotel for a long time. Never disappointed. Always clean, comfortable beds and neatly appointed rooms and facilities. Lovely customer service , front desk helpful with any questions and requests.....even printed out a Mapquest sheet to assist me with travel when I had trouble with this.

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Thank ger1942
travelpaige91, Director of Sales at Holiday Inn Express & Suites Fort Payne, responded to this review

We're thrilled to hear that you had a 5-star stay with us! "Never disappointed," wow! We feel honored to be your chosen hotel when you stay in the area and it makes us very happy to hear that you stay with us each time you visit. Our staff is happy to help with things like maps and directions. We want...

Oklahoma City, Oklahoma
Reviewed 23 August 2016

We have stayed here several times before and are never disappointed. This time, we discovered our air conditioner was leaking and the floor was wet. Ronald and Donald came up to look at the problem, got us another room, and helped us move. We were there for a funeral, so the extra touch of care really meant a lot! Renovations...

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Thank okmusicman
travelpaige91, Director of Sales at Holiday Inn Express & Suites Fort Payne, responded to this review

We feel so fortunate to be your chosen hotel when staying in the Fort Payne area. We so appreciate you taking the time to share your experience during this last stay. Ronald and Donald are amazing members of our team who have been with us for about nine years. We don't know what we'd do without them! We are almost...

Reviewed 23 August 2016 via mobile

Really enjoyed our stay everything was very clean and comfortable would definitely love to stay here again and the staff was very nice. The breakfast was great everything was fresh my husband and I enjoyed everything while we stayed. No complaints at all

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Thank Abigailwalls
travelpaige91, Director of Sales at Holiday Inn Express & Suites Fort Payne, responded to this review

We hope that you will have the opportunity to visit us again soon! It's wonderful to hear you and your husband had such a great stay in our hotel. Cleanliness and comfort are extremely important to our team, so it really makes our day to hear that you have no complaints! Sincerely, Paige Davis Director of Sales

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Restaurant
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Newly Renovated in 2016. Come Stay at the Best of DeKalb, AL Hotels. Situated against the backdrop of Lookout Mountain at exit 218 off I-59, this quintessential small town provides the kind of serene surroundings necessary to relax. Whether you're an outdoor enthusiast or an avid antique shopper, we have everything you need at our Fort Payne, Alabama hotel near the DeKalb area. Corporate guests looking for a facility with superior meeting rooms need look no further than the Holiday Inn Express & Suites(R) Fort Payne, AL hotel. Our 24-hour business center allows guests to complete their work without ever leaving the property. We are also conveniently located near many companies, including Dekalb Regional Hospital, Ferguson, Siemens, Heil, Gametime, R.T.I., Children's Place and Plasman Corporation.Leisure travelers love that our hotel is near DeKalb and Fort Payne area attractions, as well as exciting outdoor adventures like rock climbing at Little River Canyon. We're also close to array of specialty shops and unique restaurants in the downtown Fort Payne, AL area. After a day of touring Fort Payne, AL, hotel guests can take a dip in the seasonally-heated outdoor pool or work out in the state-of-the-art fitness center. Complimentary Wi-Fi is included in all rooms, as well, and guests enjoy free breakfast each morning. Book your room today to experience great amenities, outstanding service and the best of DeKalb area hotels. ... more   less 

Additional Information about Holiday Inn Express & Suites Fort Payne

Address: 112 Airport Rd W, Fort Payne, AL 35968-3334
Region: United States > Alabama > Fort Payne
Price Range: $140 - $179 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Fort Payne 2.5*
Number of rooms: 60
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Ft. Payne
Holiday Inn Fort Payne
Fort Payne Holiday Inn
Holiday Inn Ft Payne
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express & Suites Fort Payne staff and other travellers.
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Questions? Get answers from Holiday Inn Express & Suites Fort Payne staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Third floor is good. It faced North and South so Sun is no issue.”
 of 5 bubbles davidgI9789ON, 29 Apr 2016 | Read review
“Just tell the awesome staff what you prefer and they will set you up where you will like!”
 of 5 bubbles 819patriciaz, 3 Dec 2015 | Read review
“The executive suite with the hot tub.....worth it!!!!”
 of 5 bubbles 357betht, 24 Sep 2015 | Read review
“Ask for quiet- that is what we got.”
 of 5 bubbles 908julias, 14 Jun 2015 | Read review
“Ask for a room on the front side of hotel. No ice machine on the second floor.”
 of 5 bubbles Byrdie122, 11 Jun 2015 | Read review
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