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Quality Inn & Suites

QualityInnUSD 76*
View Deal
11/06/2017 12/06/2017
1 room 2 adults 0 children
USD 102*
USD 76*
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USD 77*
USD 77*
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121 Reviews from our TripAdvisor Community

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There are newer reviews for Quality Inn & Suites
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Showing 121: English reviews
Bushnell
Reviewed 4 July 2016

Room cleanliness was excellent and comfortable. Breakfast was good. On weekends during the summer, youth baseball teams are staying at the hotel. There was minimal supervision of the youth by adults/coaches and large families. Horseplay in the pool was rampant and a lot of the time there were no adults present in the pool area. The youth were running and...

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Helpful?
Thank Steven D
Olathe, Kansas
Reviewed 30 June 2016

This hotel is just off I-72 and close to lots of great shopping and dining on the southwest side of Springfield. We found the staff friendly and helpful, but the lobby and hallways are a bit dark, and the morning breakfast average. Rooms are comfortable, but not as nice as other Quality Inns/Suites we have visited.

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Thank Greg782
Reviewed 27 June 2016 via mobile

First off, the room was listed on their website as "Mobility Accessible, Roll-In Shower", and my reservation confirmed that. I need a roll-in shower, and when we got there it turns out the hotel has no rooms with roll-in showers! If management cannot even get their website right, what else will go wrong? Well, we learned. The hotel had a...

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Helpful?
Thank SnoopAndTell
Illinois
Reviewed 30 April 2016

I recently returned home from an extended stay at this hotel. The staff are all welcoming and considerate. The GM, Rod, goes out of his way to be sure the stay is comfortable. I was there for several weeks and the staff was extremely helpful and considerate. The only complaints I have is the wifi in my room was slow...

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Helpful?
Thank GSD56
Rodney M, General Manager at Quality Inn & Suites, responded to this review

Dear Valued Guest, I'm pleased to see that your overall stay was an enjoyable one! It was our pleasure to accommodate you. We will look forward to your future stays. Sincerely, Rodney Mundhenke General Manager

Galesburg, Illinois
Reviewed 3 April 2016

Check in was smooth and easy, and the guy working (he had long hair, didn't catch his name) was extremely nice and welcoming. He let us check in about 45 minutes early because our room was ready. Breakfast is good, not a bad variety. The window's open all the way, and there's a screen, so that was very nice. We...

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Helpful?
Thank Kari H
Rodney M, General Manager at Quality Inn & Suites, responded to this review

Dear Valued Guest, Thank you for taking the time to leave your review. I 'm pleased to see that, overall, you enjoyed the accommodations. It was our pleasure to accommodate you and we will look forward to future stays. Sincerely, Rodney Mundhenke General Manager

Reviewed 24 March 2016

Pool and hot tub was completely filthy, got bit by a bedbug, found it killed it, left a note signed and took pictures. Left at 6 am when finding it and called to tell manager, I was promised a refund via money order in the mail and when I called to check on it I was told I wasn't getting...

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Thank Telina M
Carterville, Illinois
Reviewed 23 March 2016

I have traveled extensively, both for business but mainly for pleasure. My daughter lives in Springfield, Illinois and I try to get there every month. I recently joined choice plus, because of the cruises that I go on and I usually stay the night before in the city that I sail from. When I was planning on this trip to...

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Helpful?
1Thank Babe H
Rodney M, General Manager at Quality Inn & Suites, responded to this review

Dear Valued Guest, It disheartens me to read a review that a guest in my hotel could be so disgruntled over service provided by my staff or myself. I have managed hotels for 25 years , after majoring in psychology(the study of the mind and human behavior).I dedicate 60 to 70 hours per week to the Quality Inn and Suites...

Campton, New Hampshire
Reviewed 8 November 2015 via mobile

Passing through on my Route 66 adventure. After checking a few other hotels first, which were booked up, finally landed her. Quiet, clean and serves a Continental breakfast. Nothing fancy. Just looking for a bed for the night. Conveniently located next to McDonald's for a quick bite.

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Helpful?
Thank ChristineNH
Illinois
Reviewed 13 October 2015

I made an unplanned trip to Springfield. Which has evolved into an unexcepected extended stay. I travel with a German Shepherd helper dog, and we both were given a very sincere welcome. Everyone has been extremely courteous, friendly and do their respective jobs well and with pride. And it shows. I totally disagree with the earlier poster. I found this...

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Thank GSD56
Kansas City, Missouri
Reviewed 10 October 2015

We have been trying to work out some compensation for two nasty hotels in IL. This is one of them. For some reason we have had zero cooperation from Choice Hotels or the Springfield IL Quality Inn. The GM has done nothing at all. When I initially called Choice, a Choice representative assured me that Choice would do nothing for...

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Helpful?
1Thank JazzyAzy

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Breakfast Available
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Quality Inn & Suites, a Springfield IL Hotel near Abraham Lincoln Presidential Library & Museum.Conveniently located off Interstate 72 in the heart of Springfield's premier shopping and entertainment district, the Quality Inn & Suites® hotel is near the Abraham Lincoln Presidential Library & Museum, Knight's Action Park & Caribbean Water Adventure, White Oaks Mall, University of Illinois at Springfield, Lincoln Home National Historic Site and the Illinois State Fairgrounds.This Springfield, IL hotel is surrounded by a variety of restaurants and entertainment venues, including a comedy club and movie theater. With easy access to downtown, our hotel caters to the needs of both business and vacation travelers. ... more   less 

Additional Information about Quality Inn & Suites

Address: 3442 Freedom Dr, Springfield, IL 62704-6516 (Formerly Comfort Inn)
Region: United States > Illinois > Springfield
Price Range: $95 - $191 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 66
Reservation Options:
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Also Known As:
Comfort Hotel Springfield
Comfort Inn Springfield
Springfield Comfort Inn
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn & Suites staff and other travellers.
3 questions
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Decatur, Illinois
4 months ago
over a year ago

See all questions (3)

Questions? Get answers from Quality Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on second floor and away from elevator are quieter.”
rodh330, 17 Jan 2017 | Read review
“Stay far from pool. noisy”
JeffnSharon, 1 Nov 2016 | Read review
“Only take room 112 as a last choice, especially on weekends. It is right across from the pool.”
stevend823, 3 Jul 2016 | Read review
“A two story hotel, the hotel staff suggested we stay on the second floor where noise would not be a factor.”
Travelin_Fool_7, 25 Sep 2015 | Read review
“Bring a small surge protector for your charging needs”
mrskiwi72012, 24 Jun 2015 | Read review
5 of 5
QualityInn
USD 76* /night
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Hotwire.comUSD 77
TravelocityUSD 77
CancelonUSD 102
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*Disclaimer
Prices are for 1 room, 2 adults
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