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Red Roof Inn Springfield

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127 Reviews from our TripAdvisor Community

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There are newer reviews for Red Roof Inn Springfield
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Showing 122: English reviews
Texas Panhandle
Reviewed 7 June 2016

We have stayed here once a year for several years, while working in the area. This year we were here for a week in June. The people who work at this motel are just wonderful....friendly, helpful, always anxious to see to your comfort. Beds are good, housekeeping staff are great, place is clean and comfortable. BUT: If you need the...

Thank Cobwebs11
Bhavin P, General Manager at Red Roof Inn Springfield, responded to this review

I appreciate your comments regarding your recent stay at the Springfield, IL Red Roof Inn We always enjoy hearing about the positive experiences our guest have at the Hotel I will make sure I share your comments with the rest of the staff. I am sorry to hear about your experience with our internet. I will pass this information on...

Nashville, Tennessee
Reviewed 5 May 2016

We have stayed at this Red Roof MANY times due to the price and the wonderful front desk night manager, David, who is terrific and will do anything to help improve your stay. BUT, the hotel itself really deserves a 'ONE star' rating because: - Owners deceive Red Roof and patrons as their rooms were not totally renovated to spec:...

Thank Julianne C
Chicago, Illinois
Reviewed 4 May 2016

I was very impressed with the lady that checked us in. I wish I got her name. We checked in around Midnight after a long day of driving. She checked us in and noticed we had a rough day and gave us a nice quiet with nobody near us. The room was clean and looked like it was recently remodeled....

Thank gosox35805
Bhavin P, General Manager at Red Roof Inn Springfield, responded to this review

I appreciate your comments regarding your stay at the Red Roof Inn in Springfield IL We always enjoy hearing about the positive experiences our guest have at our Hotel. I will make sure to share your comments to the young lady that checked you in the Hotel. Thank you again for sharing your experience. I hope your next visit will...

Reviewed 18 April 2016 via mobile

We stayed here for one night and were very impressed with the cleanliness and comfort of the room. The staff were very helpful and accomodating. We were running late and called the Office to make sure our room would still be available and the staff were willing to hold our room for us. Beds were comfortable and clean and all...

Thank Rnis72789
Bhavin P, General Manager at Red Roof Inn Springfield, responded to this review

I appreciate your comments regarding your recent stay at the Springfield, IL Red Roof Inn. We always enjoy hearing about the positive experiences our guest have here at our Hotel. Looking forward to seeing you in the near future. Sincerely, Nancy Drew General Manager Springfield,IL

Reviewed 6 April 2016

The hotel is showing signs of aging and neglect. Housekeeping definitely neglected to clean. It appears as if room hasn't been cleaned in awhile. The rooms are dirty, furniture and walls are scratched up. Definitely not worth the price.

1Thank Donna P
rrispringfield, Manager at Red Roof Inn Springfield, responded to this review

Thank you for reviewing our Hotel on TripAdvisor. I must say I'm very puzzled to say the least and I'm hoping that somehow there's a mistake in posting this review regarding our hotel as we just completed a major renovation. So when I read your comment saying the "hotel is showing signs of aging and neglect" makes me wonder if...

White Lake, Michigan
Reviewed 2 April 2016

Ok, it's not the 4 Seasons. I've stayed here 3 or 4 times in the last couple of years and the quality and friendliness has been consistent. I try to stay in Red Roofs whenever I can because they accept my dog free. Not like some others who advertise 'pet friendly' and then charge $10 to $25 dollars for the...

Thank John H
rrispringfield, General Manager at Red Roof Inn Springfield, responded to this review

Dear John Thank you for reviewing our Hotel on TripAdvisor. I will pass on the compliments to the staff. Looking forward to your return. Nancy Drew General Manager

Reviewed 16 January 2016 via mobile

Hotel showed signs of neglect - broken heater, broken chair, paint on the floor. Maintenance tried to fix the heater but we had to change rooms eventually. He complained that the owners were too cheap to keep things fixed. Not good enough to be a part of the Red Roof chain.

1Thank Richard R
Southampton, United Kingdom
Reviewed 10 December 2015

We always pay as little as we can for hotels, as we aren't In a place to see the hotel. Most of the hotels we stay in score below 2 stars on TA before we visit but you get what you pay for. As usual for a red roof in the set up was standard and the quality of the...

1Thank RybinE
Xenia, Illinois
Reviewed 28 October 2015 via mobile

David has always been very helpful and kind when I come to this Inn. I stay at least two nights a week here for business. I am very satisfied with the cleanliness of the rooms and the friendliness of the staff. I will continue to stay here for the duration of my travels to Springfield.

1Thank Michelle M
Rashmin P, Manager at Red Roof Inn Springfield, responded to this review

Thank you for the excellent review. We appreciate positive feedback from our customers. I will surely share the feedback with front desk team and congratulate them on their wonderful service. At Red Roof Inn we want to make sure everyone gets the same service that you have gotten. We Look forward to provide you with good service and accommodation. Thank...

West Sussex Coast
Reviewed 25 October 2015

Was just ok. Air con had broken buttons. There was no fridge and no free breakfast. T'was a bit dingy. We had to walk over rough ground or drive a long way to reach Ihop next door. Wouldn't recommend.

Thank nexoy
Rashmin P, Manager at Red Roof Inn Springfield, responded to this review

We are very sorry to read the comments you shared about your experience at our hotel online. Our top priority is to ensure the satisfaction of our guests through the product we offer and the service extended by our team. We assure you that this is not typical of the standards we strive to maintain. Your comments are being shared...

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  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking

Additional Information about Red Roof Inn Springfield

Address: 3200 Singer Ave, Springfield, IL 62703-2140
Region: United States > Illinois > Springfield
Price Range: $52 - $84 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn Springfield 2*
Number of rooms: 109
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Also Known As:
Springfield Red Roof Inn
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Just ask for it!”
 of 5 bubbles L1790FUangelar, 22 Nov 2016 | Read review
“Pay the extra $5.00 or so dollars for the upgraded room.”
 of 5 bubbles JeffC345, 14 Aug 2016 | Read review
“If you need internet access, tell the staff when you check in...maybe that will help.”
 of 5 bubbles Cobwebs11, 7 Jun 2016 | Read review
“2 floors, all walk out. I've stayed on the first floor on all sides and found no difference.”
 of 5 bubbles johnhD4327BO, 1 Apr 2016 | Read review
“2nd building Superior King room 151”
 of 5 bubbles 574traceyg, 17 Oct 2015 | Read review
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