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Hilton Garden Inn Springfield

Booking.comUSD 111*
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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
USD 116*
USD 111*
Great Deal
USD 116*
USD 112*
USD 116*
USD 112*
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Hilton Garden Inn Springfield
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689 Reviews from our TripAdvisor Community

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Showing 685: English reviews
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Sikeston, Missouri
Reviewed 1 week ago via mobile

We spent two nights in Springfield at the Hilton Garden and thoroughly enjoyed our stay. Staff is friendly, helpful and professional. Breakfast was great. Easy access to I-55, downtown and all things Lincoln. Would definitely stay here again!

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Helpful?
Thank tjeffb3
HGISpringfieldIL, General Manager at Hilton Garden Inn Springfield, responded to this review

I appreciate your feedback to our potential guests here on Tripadvisor! All things Lincoln is an awesome reason to visit Springfield, however, should you want to plan a return trip, feel free to contact me at the hotel. We have some other gems that might make for a fantastic trip like Knight's Action Park as the Route 66 Drive In...

Columbia, Missouri
HOTEL’S FAVOURITE REVIEW
Reviewed 1 week ago

Our family loves to stay at the Hilton Garden Inn in Springfield, IL. Whether on business or for pleasure, the staff is always first rate. They help make your stay pleasant and comfortable. The food service is very fresh and flavorful. The service staff is always willing to make accommodations. the rooms are very clean and roomy. the bed quality...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank JoBrittRankin
About Hotel's Favourite Review
HGISpringfieldIL, General Manager at Hilton Garden Inn Springfield, responded to this review

Wow, reviews like this are probably the best way to start a new week at the hotel. They energize me and help me to get off to another good start with my team! Thank you so much for the kind words and I will be sure to share them today with the team. we look forward to seeing you again!

Madison, Wisconsin
Reviewed 1 week ago

I always have a clean room and experience quick and easy service. There online early checkin allows me the freedom to arrive at the hotel when it is covenient for me. My family lives just a few blocks away which make the location perfect.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank X289XTterryr
HGISpringfieldIL, General Manager at Hilton Garden Inn Springfield, responded to this review

Thanks for the feedback! We hope to improve upon digital check in even more by the end of the year as we are planning on upgrading the locks for IOS and Android check-in via Bluetooth on your phone! You will be able to completely bypass my schmaltz at check-in! Yay!

Reviewed 1 week ago

We stay at The Hilton Garden Inn every time we come to Springfield, IL. The location is nice with area restaurant closed by. The hotel has great breakfast deal and a nice pool, clean room, and comfortable bed.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Jade P
HGISpringfieldIL, General Manager at Hilton Garden Inn Springfield, responded to this review

This makes two awesome reviews to start my week with! Thank you very much. I particularly appreciate the comment on our restaurant which is a hidden gem in Springfield. Thank you for staying with us!

Madera, California
Reviewed 2 weeks ago

Excellent quaulity of stay and friendly staff. The breakfast was wonderful. It would be nice if you had a Hilton on the other side of town. This hotel was far from our relatives. We will stay again in the future.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 849jeaninec
HGISpringfieldIL, General Manager at Hilton Garden Inn Springfield, responded to this review

Thank you again! I appreciate the comments and if I had a Hilton on the other side of town I would miss you!

Springfield, United States
Reviewed 2 weeks ago

The staff is wonderful. The room was smaller than expected - they advertise a King bed. That was definitely not a King... Our jacuzzi in the room wasn't as clean as expected.. A lot of money for the room ($180) to just be ok..

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank M8967JLjenniferm
HGISpringfieldIL, General Manager at Hilton Garden Inn Springfield, responded to this review

I am sorry that your stay did not exceed your expectations. We will use this feedback to fuel our fire to go above and beyond for our guests. Our king beds are king beds though. These are standards directed by Hilton that we have to meet. Thank you for staying with us.

Reviewed 3 weeks ago

The room was very clean, with comfy pillows and mattresses. The kids enjoyed the pool, but the pool room was extremely hot. Parking was convenient & easy, and it was a short 10-15 minute ride to downtown Springfield.

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Helpful?
Thank Jennifer F
HGISpringfieldIL, General Manager at Hilton Garden Inn Springfield, responded to this review

Yesterday morning I was walking the hotel first thing after the weekend and the biggest thing that grabbed my attention was the temperature in the pool room. I called our Chief Engineer over and sure enough we had to make some adjustments to the dehumidifier system. I apologize we didn't catch this prior to the weekend but it has been...

Springfield, Illinois
Reviewed 4 weeks ago

Great hotel! Only problem occurred at breakfast. My wife's eggs were hard when she asked for soft. The fellow cooking the eggs was not paying attention to the preparation. We went to breakfast across the street at Panera's the next day.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank N8877DDjohnm
HGISpringfieldIL, General Manager at Hilton Garden Inn Springfield, responded to this review

We met with our chef team and all agreed that last week we just were a little off in our prep. We can and will do much better and your feedback will help us correct the course! Thank you again for staying with us.

North Houston, Texas
Reviewed 4 weeks ago

Good hotel experience. Staff was attentive and professional. I used the gym and all equipment was in good working order. Breakfast service was prompt and food was fresh. I will use this hotel next time I'm in Springfield.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank carrolla187
HGISpringfieldIL, General Manager at Hilton Garden Inn Springfield, responded to this review

Thank you very much for the great review of your stay with us! I am so happy you enjoyed your visit and look forward to you returning to Springfield.

Galva, Illinois
Reviewed 22 March 2017

Had a nice evening here while in town for work. Nothing spectacular but very solid. Staff was very friendly, room was clean and breakfast was good. No complaints whatsoever and will definitely stay again when in town.

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Helpful?
Thank Greg P
HGISpringfieldIL, General Manager at Hilton Garden Inn Springfield, responded to this review

Thank you for taking the time to review your stay with us. The comments about our team are appreciated and we look forward to seeing you again!

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
Official Description (provided by the hotel)
We are conveniently located at exit 94 of I-55 on the SE side of Springfield with shopping, movie theaters, and over 20 restaurants within a couple of blocks. We are also just minutes from the State Capitol Building Downtown and the Lincoln sites.-Complimentary high-speed Internet access and secure, remote printing to the business center-Refrigerator, microwave, and coffee maker in every room-117 guestrooms (16 suites)-Full service Great American Grill Restaurant for breakfast and dinner-Evening room service-Pavilion Lounge-Heated indoor pool and whirlpool-Workout facility-Complimentary outdoor parking-Just over 4,200 sq. ft. of divisible meeting space to accommodate up to 200 people banquet style-On-site catering from our Executive Chef-Service that is focused on what is most important. YOU! ... more   less 

Additional Information about Hilton Garden Inn Springfield

Address: 3100 S. Dirksen Parkway, Springfield, IL 62703
Region: United States > Illinois > Springfield
Price Range: $134 - $251 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Springfield 3*
Number of rooms: 117
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Hotwire, Expedia, Travelocity, Orbitz, Hotels.com, Cancelon, Priceline, Evoline ltd, getaroom.com and HotelQuickly so you can book your Hilton Garden Inn Springfield reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Springfield Hotel Springfield
Springfield Hilton Garden Inn
Hotel Style:
#6 Business Hotel in Springfield
#9 Romantic Hotel in Springfield
#10 Family Hotel in Springfield
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Springfield staff and other travellers.
4 questions
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Fond du Lac, Wisconsin
over a year ago
over a year ago
over a year ago
Fond du Lac, Wisconsin
over a year ago

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Questions? Get answers from Hilton Garden Inn Springfield staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Some rooms have a separate living room, which would be good when traveling with a family.”
michaelbP8862US, 11 Aug 2016 | Read review
“First floor rooms near the kitchen smell like food”
stevehU7057MV, 18 Jul 2016 | Read review
“The runs perpendicular to the street and the freeway. If you want a quiet room do not pick one on either end of the halls.”
608heatherm, 2 Jul 2016 | Read review
“Wifi is supposed to be free for HHonnors members, but I didn't get it to work.”
danielrk2015, 3 May 2016 | Read review
“I believe any room is wonderful.”
jryan323, 17 Mar 2016 | Read review
5 of 5
Booking.com
USD 111* /night
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GardenInn.comUSD 112
Expedia.comUSD 112
getaroom.comUSD 116
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*Disclaimer
Prices are for 1 room, 2 adults
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