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Hilton Garden Inn Springfield

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Hilton Garden Inn Springfield
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663 Reviews from our TripAdvisor Community

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Showing 659: English reviews
Geneva, Illinois
Reviewed 2 days ago NEW

Clean and nice place. Great value for the money. Staff is very helpful and breakfast service is excellent. I would definitely stay here again next time I am in town. It's close to a lot of restaurants and right off the highway.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank dtradein1
Lake in the Hills, Illinois
HOTEL’S FAVOURITE REVIEW
Reviewed 28 November 2016

Hilton is located about 12 miners from Downtown Springfield, next to other hotels and restaurants. The swimming pool was small, good enough for kids to play, and the hot tub did not have jets. The hotel itself was nice and clean. The room was spacious, so was the lobby, it had a pleasant atmosphere and very friendly personnel. I would...

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1Thank Janina R
About Hotel's Favourite Review
HGISpringfieldIL, General Manager at Hilton Garden Inn Springfield, responded to this review

I appreciate your reviewing your experience with us here and the recommendation to other travelers. Thank you so much for staying with us, we hope to see you again.

Chicago, Illinois
Reviewed 5 days ago NEW

Very polite & professional staff...rooms are very clean and has a refrigerator & microwave. Hotel breakfast buffet was amazing!! Cook to order eggs from chef...We will definitely be staying here again!!!

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Pook122
HGISpringfieldIL, General Manager at Hilton Garden Inn Springfield, responded to this review

OK, my chefs have all been coming to me about recent reviews and raves on their breakfast skills and really making sure I know they are making it happen. I love it! Now I have to figure out the proper thank you to them. Talk about a good problem to have! I thank you for staying with us and look...

Springfield, United States
Reviewed 5 days ago NEW

The room smelled like mold, the bathroom was dirty, the fridge made horrible noises. The staff was nice. Didn't report some of the issues since I was able to deal with them and was only staying for 2 days, didn't want to have to move rooms and be away from the rest of the group we were with. We purchased...

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Helpful?
Thank bethanyc382
HGISpringfieldIL, General Manager at Hilton Garden Inn Springfield, responded to this review

I want to personally apologize that your experience did not exceed your expectations. With regards to the room odor and cleanliness I will meet with my Executive Housekeeper and review and coach out team appropriately. As far as room assignments not being next to each other, my team does everything in their power to keep blocks together and meet specific...

Kansas City, Kansas
Reviewed 5 days ago NEW

Had a very nice stay. Staff was helpful and friendly. Rooms were clean and comfortable had no issues at check in or check out. Had breakfast at the restaurant and was very pleased with the quality and the service

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank jasonmZ8959SK
HGISpringfieldIL, General Manager at Hilton Garden Inn Springfield, responded to this review

Thank you for your review! I appreciate your sharing with the Tripadvisor community about your experience with us. If I can ever be of assistance in the future, please do not hesitate to let me know!

Kettering, Ohio
Reviewed 5 days ago NEW

Hair clumps floating in the pool. Pool extremely cold. Blood on tile by hot tub! Stained pillow protector! Dusty lamps! Lobby and exterior totally different from room. Breakfast was good. Friendly staff.

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Helpful?
Thank W8630BLrebeccab
HGISpringfieldIL, General Manager at Hilton Garden Inn Springfield, responded to this review

I have reviewed your feedback with out maintenance and housekeeping team and we are coaching in all areas reported. I apologize for both the pool issues as well as the housekeeping deficiencies. We are better than this and we will work harder to make sure it never happens again.

East Carondelet, Illinois
Reviewed 6 days ago NEW

This hotel was perfectly located to every place we needed to go. The service was excellent and rooms were clean and the breakfast was fantastic! We couldn't have asked for a better place to stay. I would suggest staying here to anyone in the Springfield Illinois area.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Sherri L
HGISpringfieldIL, General Manager at Hilton Garden Inn Springfield, responded to this review

Our chefs will be glad to hear you enjoyed your breakfast! It is a point of pride for them to knock it out of the ballpark for you! Thank you for being our guest.

Scottsdale, AZ, United States
Reviewed 6 days ago NEW

Excellent hotel in Springfield. The hotel is clean and nicely furnished. The rooms were very quiet. The breakfast was wonderful. Jon was excellent in orienting me to the hotel and suggesting local restaurants. I will definitely stay at the hotel for my future visits to Springfield.

Review collected in partnership with Hilton Garden Inn
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Thank 681jeank
HGISpringfieldIL, General Manager at Hilton Garden Inn Springfield, responded to this review

Jon is a valued member of our team and I will enjoy sharing this review with him, although he probably has already printed it out, framed it and hung it up in a place of honor! Thank you very much for staying with us, I am happy you enjoyed your time here and hope to see you again.

Saint Louis, Missouri
Reviewed 1 week ago

Staff was amazing, food was great, hotel clean and rooms very nice. There are a lot of amenities within the hotel and the hotel is located in a great location for activists, food and easy highway access. I would stay here again

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 863kaseyg
HGISpringfieldIL, General Manager at Hilton Garden Inn Springfield, responded to this review

We want you to stay here again! Thank you for the great review of the hotel as well as the review of the area. Springfield has a ton of great things to do...all close by! Hope to see you again!

Lena
Reviewed 2 weeks ago

Business trip during the week. Stayed two nights and had a really experience. Staff was helpful and professional at all times. I would go back to this hotel next time. The hotel is very close to a lot of nice places to eat!

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank U2287EPmiked
HGISpringfieldIL, General Manager at Hilton Garden Inn Springfield, responded to this review

I appreciate your taking the time to post a review of your stay with us. I am very happy you had a great experience! Thank you for staying with us!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Laundry Service
Official Description (provided by the hotel)
We are conveniently located at exit 94 of I-55 on the SE side of Springfield with shopping, movie theaters, and over 20 restaurants within a couple of blocks. We are also just minutes from the State Capitol Building Downtown and the Lincoln sites.-Complimentary high-speed Internet access and secure, remote printing to the business center-Refrigerator, microwave, and coffee maker in every room-117 guestrooms (16 suites)-Full service Great American Grill Restaurant for breakfast and dinner-Evening room service-Pavilion Lounge-Heated indoor pool and whirlpool-Workout facility-Complimentary outdoor parking-Just over 4,200 sq. ft. of divisible meeting space to accommodate up to 200 people banquet style-On-site catering from our Executive Chef-Service that is focused on what is most important. YOU! ... more   less 

Additional Information about Hilton Garden Inn Springfield

Address: 3100 S. Dirksen Parkway, Springfield, IL 62703
Region: United States > Illinois > Springfield
Price Range: $138 - $208 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Springfield 3*
Number of rooms: 117
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Travelocity and Hotels.com so you can book your Hilton Garden Inn Springfield reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Springfield Hotel Springfield
Springfield Hilton Garden Inn
Hotel Style:
#6 Business Hotel in Springfield
#9 Romantic Hotel in Springfield
#10 Family Hotel in Springfield
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Springfield staff and other travellers.
4 questions
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Fond du Lac, Wisconsin
over a year ago
11 months ago
over a year ago
Fond du Lac, Wisconsin
over a year ago

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Questions? Get answers from Hilton Garden Inn Springfield staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Some rooms have a separate living room, which would be good when traveling with a family.”
 of 5 bubbles michaelbP8862US, 11 Aug 2016 | Read review
“First floor rooms near the kitchen smell like food”
 of 5 bubbles stevehU7057MV, 18 Jul 2016 | Read review
“The runs perpendicular to the street and the freeway. If you want a quiet room do not pick one on either end of the halls.”
 of 5 bubbles 608heatherm, 2 Jul 2016 | Read review
“Wifi is supposed to be free for HHonnors members, but I didn't get it to work.”
 of 5 bubbles danielrk2015, 3 May 2016 | Read review
“I believe any room is wonderful.”
 of 5 bubbles jryan323, 17 Mar 2016 | Read review
5 of 5