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Hampton Inn Springfield

Booking.comUSD 90*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
USD 90*
USD 91*
USD 91*
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Hampton Inn Springfield
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523 Reviews from our TripAdvisor Community

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Showing 521: English reviews
Galesburg, Illinois
Reviewed 12 September 2016 via mobile

My husband and I stayed here for our Route 66 road trip. We were beyond pleased! The gap that checked us in, Monica, was extremely friendly, and not in a fake way. We had requested a room on the 3rd floor, but got assigned one on the first floor. Not a big deal. The room was quiet, nice, and the...

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Helpful?
Thank Kari H
John M, General Manager at Hampton Inn Springfield, responded to this review

Thank you for taking the time to write a review of our property; your feedback is appreciated! I am delighted to see that you enjoyed your stay, Monica and Cierra are both hospitality powerhouses! We look forward to your next visit!

Frankfort, Kentucky
Reviewed 12 September 2016

This hotel was fine. I appreciated the staff giving us toiletry samples as my husband forgot to pack his. The decor could use updating, breakfast area cramped, but overall clean and not too loud. Bathroom and room in general seemed clean which is my number 1 concern.

Review collected in partnership with Hampton
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Helpful?
Thank dianepD4787FK
John M, General Manager at Hampton Inn Springfield, responded to this review

Thank you for taking the time to write a review on our property! I am happy to hear about your experiences at our hotel. I would like you to know that we are in the planning phase of a complete renovation, scheduled for next year. We look forward to your next stay!

Middletown, New Jersey
Reviewed 11 September 2016

I stayed at the Hampton Inn located at 3185 S. Dirksen Parkway in Springfield, IL a couple of days before Labor Day. I was staying there while attending a conference in downtown Springfield. The room was very comfortable with 2 queen beds. The bathroom was very clean and nicely appointed. There was a big closet in the room near the...

Review collected in partnership with Hampton
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Helpful?
Thank jwilby2
Saint John, Canada
Reviewed 8 September 2016

The furniture has seen too many parties, couch and ottoman covered in stains, tears and deformed. Smells when entering the hotel. Felt like I was interrupting them when checking out, wouldn't have happened if they had slipped the receipt under the door.

Review collected in partnership with Hampton
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Helpful?
Thank Marc L
John M, Assistant General Manager at Hampton Inn Springfield, responded to this review

Thank you for taking the time to write a review on our property; your feedback is important to us! I am disappointed to hear about your experiences on property. I will speak to the morning staff regarding the check out, while we are trying to become more green regarding the receipts, it is by no means"interrupting" to the agent to...

Reviewed 7 September 2016

good clean and efficient...Grandchildren loved seeing the rows of Harlley davidsonsin a row at the front door..the Cyclists were all smiles and were glad to answer any questions about the bikes...keven talked with my 2 grandchildren who fascinated with the bikes and how shiny they were...Pool was quirt and clean...

Review collected in partnership with Hampton
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Helpful?
Thank Sharon K
John M, Assistant General Manager at Hampton Inn Springfield, responded to this review

Thank you for taking the time to write a review of our property; your feedback is appreciated! I am delighted to see that you enjoyed your stay, we look forward to your next visit!

Morris, United States
Reviewed 7 September 2016

It just seems they have cut quality by cutting cost. Tried to contact staff late and was not able to get a answer. Went to the desk and could not find anyone not how I would run a hotel. The lobby and elevator is way to warm again I think this is there way of cutting cost. My wife and...

Review collected in partnership with Hampton
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Helpful?
Thank James G
John M, Assistant General Manager at Hampton Inn Springfield, responded to this review

Thank you for taking the time to write a review on our property; your feedback is important to us! I am sorry that you could not locate a staff member, we set our schedules so that we always have an agent at the desk. I will look into what happened that night and correct the issue immediately. Please accept my...

Springfield, United States
Reviewed 7 September 2016

The main issue continues to be the cleanliness of this hotel. Signs advertise that the sheets, duvet, and other accessories were freshly changed, however there was hair and crumbs in 1 of the beds. Also, the wallpaper was held to the wall with thumbtacks, shortly below the ceiling where there was clear evidence of water damage. Finally, the shower's drain...

Review collected in partnership with Hampton
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Helpful?
Thank Matthew W
John M, Assistant General Manager at Hampton Inn Springfield, responded to this review

Thank you for taking the time to write a review on our property; we appreciate your feedback! I am disappointed to hear about the experiences you had during your stay. We have begun to re-organize our housekeeping department, and I brought this specific review to the meeting. I consider every review as a teachable moment, and believe that we can...

Reviewed 7 September 2016

Positives: The staff was AWESOME.The checkin and out process was quick. The Breakfast was AWESOME. A lot of different options. Stocked very well. The bed is comfy and room was ok. The internet was ok. We had just the complimentary. Negatives: The bathroom is DISGUSTING. We had black mold growing on ceiling. There was 1" of dust on the exhaust...

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Helpful?
Thank Sean F
John M, Assistant General Manager at Hampton Inn Springfield, responded to this review

Thank you for taking the time to write a review on our property; your feedback is appreciated. I am disappointed to hear about your experiences with your room. Please accept my apologies, we are reorganizing our housekeeping department so that we do not continue to make these mistakes. I am delighted to see our staff were able to impress you,...

Reviewed 6 September 2016

The staff was VERY nice. Very quick check in and out process The breakfast bar was AWESOME! A lot of options to pick from. The room was clean but the BATHROOM was DISGUSTING. Black mold on the ceiling. 1" dust on the exhaust vent van. Towels had stains on them. Internet is little slow but we did just have the...

Review collected in partnership with Hampton
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Helpful?
Thank Sean F
Illinois
Reviewed 5 September 2016

We have stayed here twice now, and it is much more affordable than the downtown hotels, plus the breakfast is complimentary. The room was nicely furnished and clean, staff friendly and welcoming. We would stay here again for sure.

Review collected in partnership with Hampton
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Thank Rachael M

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
The area around our Hampton Inn® hotel in Springfield has a special kind of affable, good-natured charm. But you can also have a seriously good time here. For instance, many of the best-known spots on Route 66 are here in Springfield. Like the Cozy Dog Drive In. They're still serving the famous "hot dog on a stick" the same way they did back in 1949. For preservation aloft, the Air Combat Museum shows (and sometimes flies) a dozen military aircraft. And children love Knight's Action Park & Caribbean Water Adventure-two parks at one location. It's just a mile from our hotel in Springfield.You absolutely can't leave our hotel in Springfield without visiting the Abraham Lincoln Presidential Library and Museum. The museum offers a fascinating and high-tech glimpse into the life and hardships of our nation's 16th president. You'll find many other Lincoln sites in this, the town he called home. So come for a visit to the Hampton Inn hotel in Springfield, a place of fun, history and good times. ... more   less 

Additional Information about Hampton Inn Springfield

Address: 3185 South Dirksen Parkway, Springfield, IL 62703
Region: United States > Illinois > Springfield
Price Range: $117 - $192 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Springfield 2.5*
Number of rooms: 123
Reservation Options:
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Also Known As:
Hampton Inn Springfield Hotel Springfield
Springfield Hampton Inn
Hotel Style:
#10 Business Hotel in Springfield
#11 Family Hotel in Springfield
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn Springfield staff and other travellers.
2 questions
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over a year ago
Illinois USA
over a year ago

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Good Luck, bring a vacuum and some duct tape.”
Bellaroma777, 8 Jul 2016 | Read review
“Stay off the first floor unless you want to swim in the smell of stale cigarette smoke.”
DavidDryer, 26 Apr 2016 | Read review
“2nd floor and up”
energydude, 24 Mar 2016 | Read review
“Always call for availability”
cliffsiler, 23 Jan 2016 | Read review
“We were on the fourth floor and it was very quiet.”
JamesM66, 13 Nov 2015 | Read review
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Prices are for 1 room, 2 adults
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