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BEST WESTERN Clearlake Plaza

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BEST WESTERN Clearlake Plaza
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203 Reviews from our TripAdvisor Community

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Showing 192: English reviews
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Kansas City, United States
Reviewed 6 days ago NEW

Staff at check-in was friendly. Staff at check-out seems busy taking care of breakfast and other things so did not have interaction with him. At breakfast, the hotel offered eggs, sausage, bacon, french toast, yogurt and cereals. Overall, this hotel is a good place to stay.

Review collected in partnership with Best Western
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Helpful?
Thank joshuacY3704IJ
Daksha P, Owner at BEST WESTERN Clearlake Plaza, responded to this review

Dear guest, What apleasure it was to hear about your positive experience with us. Thank you for taking the time to give us a feed back from your recent stay with us. Hope to see you in future. Thanks again

Fort Mohave, Arizona
HOTEL’S FAVOURITE REVIEW
Reviewed 1 week ago

Midwestern hospitality. Ideally located near the highway but close to all the Lincoln sites. Helpful knowledge staff. BACON for breakfast!!! Quiet room. BACON! Do not miss the Lincoln Museum's holographic presentation. Try Maid Rite for lunch. Historic site that serves loose meat sandwiches and home made root beer. Check the hours as they close early.

Review collected in partnership with Best Western
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Helpful?
Thank Donna B
About Hotel's Favourite Review
Daksha P, Owner at BEST WESTERN Clearlake Plaza, responded to this review

Dear Guest, Thank you for taking the time to give us a feedback from your recent stay with us. Glad to hear that you found our staff helpful.It's very rewarding to read a great review they mean a great deal to our team. Hope to see you in future. Thanks again.

Waterford, Wisconsin
Reviewed 2 weeks ago

This was a very nice hotel located outside of the downtown but very close to attractions and restaurants. Staff were outstanding and very helpful and giving directions and suggestions for restaurants in the area.

Review collected in partnership with Best Western
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Helpful?
Thank Carol A
Daksha P, Owner at BEST WESTERN Clearlake Plaza, responded to this review

Dear guest, Thanks for offering a review from your recent stay with us. It's our goal to be the friendliest hotel staff in town & of course offering clean & comfy accommodation. It's very rewarding to read a great review they mean a great deal to our team. Hope to see you in future. Thanks again

Chicago
Reviewed 2 weeks ago

The woman checking us in was really nice. It was like talking to an old friend. Will definitely be staying there again if I'm ever in that area. The rooms are nice and clean and the pool is a nice size. There is a kmart and Walgreens very close by which is cool to have in case you forgot to...

Review collected in partnership with Best Western
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Helpful?
Thank Enjoylifetravelmore
Daksha P, Owner at BEST WESTERN Clearlake Plaza, responded to this review

Dear Guest, What a pleasure it was to hear about you positive experience with us. We are glad to hear you were able to take advantage of all our amenites & found the staff to be pleasant. Great reviews mean a great deal to our team.Hope to see you in future. Thanks again.

Winona, Minnesota
Reviewed 2 weeks ago

We were beginning a Route 66 trip, and the desk clerk was very informative about previous travelers. We were also doing the tourist thing in the city and we were given information about what, where and suggestions with the site

Review collected in partnership with Best Western
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Helpful?
Thank C583KJlindab
Daksha P, Owner at BEST WESTERN Clearlake Plaza, responded to this review

Dear Guest, We really appreciate the fact that you chose to stay at our hotel. Thanks for taking the time to give us a feedback on your stay with us. Glad to hear the fronk desk was able to help you with your trip. Hope to see you in future. Thanks Again.

Reviewed 2 weeks ago via mobile

Comfortable, clean, friendly with great breakfast. They even had almond milk for my breakfast cereal. That's a first and a welcome alternative to dairy. Well priced, too. Easy drive to the Lincoln Museum and home.

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Helpful?
Thank Ellen B
Daksha P, Owner at BEST WESTERN Clearlake Plaza, responded to this review

Dear Guest, What a pleasure it was to hear about your positive experience with us. Every guest is important to us & knowing you had a great stay is wonderful news. I appreciate you taking a few moments to give us your feedback. It's our goal to be the friendliest hotel staff in town & of course offering clean &...

windsor, United States
Reviewed 3 weeks ago

The staff along with Mr. Bruce Riley were just outstanding. I was offered an upgrade to a suite when checking in. Hard to find people that go out of there way to make sure your stay is enjoyable. Mr. Riley is very knowledgeable about Springfield and Route66. Any motor head can get info on upcoming car shows in and around...

Review collected in partnership with Best Western
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Helpful?
Thank Alonzo C
Daksha P, Owner at BEST WESTERN Clearlake Plaza, responded to this review

Dear Guest, Thank you for taking time to give us feedback on you stay with us. Our staff takes pride in keeping up the appearance of our hotel & providing excellent service to each guest.Thank you for acknowledging the great customer service you received during your stay with us. We look forward to your future stays with us. Thanks again

Naperville
Reviewed 4 weeks ago

We drove by this Best Western once and then doubled back to find it. It's sort of buried in the crotch of two expressways. If you're looking for scenic this isn't the place for you - but then neither is Springfield. On the plus side the help is excellent - willing to provide directions and recommendations on places to eat....

Review collected in partnership with Best Western
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Helpful?
Thank silverpudding
Daksha P, Owner at BEST WESTERN Clearlake Plaza, responded to this review

Dear guest, I am sorry you could not find us. We do have a tall Bestwestern sign.We are right off high way. Every guest is important to us & knowing you had a great stay is wonderful news. Thanks for choosing Bestwestern In Springfield Il.

Reviewed 4 weeks ago

Would have rated higher except for accessibility issue mentioned earlier. The Staff was very good - even the lady who was brand new working the desk at both check in and check out. I don't recall her name. We like Best Western. We usually make it our choice when traveling. We have seldom been disappointed.

Review collected in partnership with Best Western
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Helpful?
Thank CoachWelch
Daksha P, Owner at BEST WESTERN Clearlake Plaza, responded to this review

Dear guest, Thank you for taking time to give us feedback on your stay with us. Thank you fro acknowledging the great customer service you received during your stay. We appreciate you choosing The Best western. Hope to see you in future. Thanks again.

Fountain Hills, Arizona
Reviewed 10 March 2017

We arrived after a long day of traveling in terrible rain storms and walked into a very cheering young lady by the name of Amy. She was so friendly and saw we were tired so she checked us in ASAP offered us a water and snack bar, which we very much appreciated. Our room was PERFECT. I mean really PERFECT....

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Thank cabinshowlow

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access

Additional Information about BEST WESTERN Clearlake Plaza

Address: 3440 E Clear Lake Ave, Springfield, IL 62702-6210
Region: United States > Illinois > Springfield
Price Range: $113 - $171 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Clearlake Plaza 2.5*
Number of rooms: 43
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Booking.com, Hotwire, Priceline, Best Western, Travelocity, Hotels.com, TripOnline SA, Cancelon, Evoline ltd and HotelQuickly so you can book your BEST WESTERN Clearlake Plaza reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Springfield
Springfield Best Western
Hotel Style:
#11 Business Hotel in Springfield
#13 Family Hotel in Springfield
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Clearlake Plaza staff and other travellers.
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Questions? Get answers from BEST WESTERN Clearlake Plaza staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Join Best Western Rewards Program”
Cyfans1822, 1 Oct 2016 | Read review
“i was here twice in June one on the 1st floor the second on the 2nd both were very good”
MeterReader, 28 Jun 2016 | Read review
“Our room was on the end closest to the busy Clear Lake Ave, and I expected it to be fairly noisy through the night. Very quiet.”
MarilynSnIL, 17 May 2016 | Read review
“Room 119 is the King Suite right near the pool. Ask for a free upgrade”
  • Room 119, King Suite
  • Room 119, King Suite
snipe49445, 2 Mar 2016 | Read review
“We have been on the side that faces the parking lot and sometimes you can hear people shutting their car but no problem.”
CruiserIllinois, 6 Dec 2015 | Read review
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