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Baymont Inn & Suites Springfield

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Baymont Inn & Suites Springfield
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1,175 Reviews from our TripAdvisor Community

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Showing 1,167: English reviews
San Antonio, Texas
Reviewed 16 October 2015

The hotel was just as good as when I stayed there last June. Amtrak messed up my reservations, so I had to check out a day early. Because I had used Booking.com, I still had to pay for that unused night. I shall stay there again, but shall book directly with the hotel in future!

Review collected in partnership with Baymont Inn & Suites
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Helpful?
Thank sheilabI7431FV
baymontsp, Front Office Manager at Baymont Inn & Suites Springfield, responded to this review

Dear Guest, We appreciate your repeat business and your feedback. We are very glad to learn about your excellent stay at our location, At the same time I am sorry to hear about your experience with an online travel agent. Booking directly with the hotel is always a best way for you to let the hotel learn about all your...

Collierville
Reviewed 15 October 2015

The AC seems to allow to much humidity in the room. The room seemed damp. The Breakfast was closing at 9:30 A.M. it would seem it would stay open until 10:00

Review collected in partnership with Baymont Inn & Suites
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Helpful?
Thank Randy W
baymontsp, Front Office Manager at Baymont Inn & Suites Springfield, responded to this review

Dear Randy, We appreciate your business and your feedback, I apologize if for any reason, Your room Air Conditioning unit did not control the humidity, I will assign this work order to our maintenance team to make sure. I really wish if you had informed us about this issue while you were with us, It would have provided us an...

Chicago, Illinois
Reviewed 15 October 2015

Review collected in partnership with Baymont Inn & Suites
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Helpful?
Thank 891nereidar
baymontsp, Front Office Manager at Baymont Inn & Suites Springfield, responded to this review

Cape Town, South Africa
Reviewed 13 October 2015

Positive: Service was Good. Beds were comfortable. Negatives: Floor board above us was EXTREMELY Squeaky and could hear every movement. Room wasn't exactly clean. Found Toenails on the carpet. Not just one or two, There was a lot. the inside of the fridge was also not properly cleaned. The alarm clock was faulty. Went off in the middle of the...

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Helpful?
Thank mattster2014
baymontsp, Front Office Manager at Baymont Inn & Suites Springfield, responded to this review

Dear Guest, We appreciate your business and your feedback, We are glad to learn about positive factors of your stay. At the same time, We apologize if our housekeeping crew missed out those toenails on the carpet while vacuuming your room carpet. This is very unacceptable. I have already discussed this feedback with our head housekeeper and all the housekeepers...

Crete, Illinois
Reviewed 13 October 2015

staff was no friendly at all. Never smiled, never said hello, have a nice day or evening. Said had a light out , never responded.

Review collected in partnership with Baymont Inn & Suites
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Helpful?
Thank josephcT8724QP
baymontsp, Front Office Manager at Baymont Inn & Suites Springfield, responded to this review

Dear Joseph, We appreciate your business and your feedback, Your feedback reflects a great overall stay which broke your satisfaction level only due to a lack of attention by a staff member. I am going to discuss this feedback with all of our crew members for their further education purpose. Our crew members strive to provide an exceptional attentive service...

Bristol, Wisconsin
Reviewed 12 October 2015

Review collected in partnership with Baymont Inn & Suites
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1Thank Ralph M
baymontsp, Front Office Manager at Baymont Inn & Suites Springfield, responded to this review

Dixon, Illinois
Reviewed 11 October 2015

Review collected in partnership with Baymont Inn & Suites
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Thank 102015gc
baymontsp, Front Office Manager at Baymont Inn & Suites Springfield, responded to this review

Pawnee, Illinois
Reviewed 8 October 2015

We were greeted as soon as we walked through the main door. The front counter customer service is the absolute best. Sneha was very polite and helpful. We will definitely be back. Outstanding job! Thank you for everything.

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Helpful?
Thank 4dirtroad
baymontsp, Front Office Manager at Baymont Inn & Suites Springfield, responded to this review

Dear Guest, We appreciate your business and your feedback, We are very glad to learn about your very excellent experience at our Baymont Inn & Suites, Springfield IL location. We will wait for your next reservation call @ (217) 529-6655. Thank you for reading and best wishes to all.

Drury
Reviewed 8 October 2015

Very enjoyable experience. Very clean and comfortable room. Friendly and helpful staff. Enjoyed the hot spa most of all after a long days drive

Review collected in partnership with Baymont Inn & Suites
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Helpful?
Thank Michael H
baymontsp, Front Office Manager at Baymont Inn & Suites Springfield, responded to this review

Dear Guest, We appreciate your business and your feedback. Your feedback sings a perfect song about a wonderful stay you had at our Baymont Inn & Suites, Springfield IL location. We will wait for your next reservation call @ (217) 529-6655. Thank you for reading and best wishes to all.

Glendale Heights, Illinois
Reviewed 8 October 2015

Review collected in partnership with Baymont Inn & Suites
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Thank 710audrit
baymontsp, Front Office Manager at Baymont Inn & Suites Springfield, responded to this review

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Room Service
  • Fitness Centre with Gym / Workout Room
GreenLeadersGold level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Baymont Inn & Suites, Springfield IL welcomes you to the home of warm hospitality. Located 5 miles from historic downtown, less than a mile from Lake Springfield marina and very easy to access from I-55(exit 90). The Inn is surrounded by many local and chain restaurants which will make your stay very convenient. The hotel features indoor/outdoor pool & spa, fitness center, Membership passes to near by fitness place, free hot breakfast buffet every morning and free high speed wireless internet. All of our rooms have all the basic amenities plus microwave & refrigerator. Thank you for reading and now you are only clicks away from our excellent commitment of providing you an exceptional stay. ... more   less 

Additional Information about Baymont Inn & Suites Springfield

Address: 5871 S 6th St. Frontage Rd E, Frontage Road, Springfield, IL 62703
Region: United States > Illinois > Springfield
Price Range: $85 - $255 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Baymont Inn & Suites Springfield 2.5*
Number of rooms: 75
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Also Known As:
Baymont Inn And Suites Springfield
Baymont Inn & Suites Springfield Hotel Springfield
Baymont Inn Springfield
Springfield Baymont Inn
Hotel Style:
#1 Green Hotel in Springfield
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Questions & Answers

Here's what travellers have asked, with answers from Baymont Inn & Suites Springfield staff and other travellers.
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Questions? Get answers from Baymont Inn & Suites Springfield staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Less expensive, but clean!”
 of 5 bubbles 498brir, 24 Mar 2017 | Read review
“we need a quite room and they were very comfortable and quite”
 of 5 bubbles petcherKenosha, 25 Feb 2017 | Read review
“I think either side would be fine. I like being able to see our car though.”
 of 5 bubbles CruiserIllinois, 12 Dec 2016 | Read review
“Don't take a room by the elevator or snack area.”
 of 5 bubbles bobd735, 24 Nov 2016 | Read review
“get to the breakfast area early”
 of 5 bubbles jackpine2, 29 Oct 2016 | Read review
5 of 5