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Baymont Inn & Suites Springfield

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Baymont Inn & Suites Springfield
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1,171 Reviews from our TripAdvisor Community

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Showing 1,163: English reviews
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WI
Reviewed 3 days ago NEW

Upon arrival I was slightly put off, check in was very slow, the girl was alone, there was a line, phone would not quit ringing, I decided to waste some time and use the restroom only to find the line longer. Quite irritated after driving all day but when I got to my turn the clerk was extremely apologetic and...

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Helpful?
Thank WiAng
baymontsp, Front Office Manager at Baymont Inn & Suites Springfield, responded to this review

Dear Guest, We appreciate your business and your feedback. We are glad to learn about your excellent experience at our Baymont Inn & Suites, Springfield IL. A spotless clean room, comfortable beds & linens, free hot breakfast, free wi-fi & a smileful customer service, that is what a hotel stay should be about. We are glad that all of that...

Sullivan, Illinois
Reviewed 3 days ago NEW

My stay at Baymont Inn was great. It is right next to Cracker Barrel which made for am excellent dinner. The face to face service was great as well. I did have trouble with the Internet though. It was real slow and nothing wanted to load, but other than the stay was great and I slept like a baby.

Review collected in partnership with Baymont Inn & Suites
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Helpful?
Thank 154evanb
baymontsp, Front Office Manager at Baymont Inn & Suites Springfield, responded to this review

Dear Guest, We appreciate your business and your feedback. We are glad to learn about your excellent stay at our location Baymont Inn & Suites, Springfield IL. As you said in your feedback, our very well experienced crew members are always on their "toe`s" to create a magical stay for our guests. I thoroughly apologize if you had any issues...

Normal, Illinois
Reviewed 5 days ago NEW

This place was right on the interstate, my room was clean, they had free breakfast as well as a pool and hot tub (which I unfortunately didn't have time to use). One could nitpick, but overall I couldn't ask for more considering the price. The wireless internet worked well (I was fairly close to the front of the hotel, so...

Review collected in partnership with Baymont Inn & Suites
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Helpful?
Thank forresth406
baymontsp, Front Office Manager at Baymont Inn & Suites Springfield, responded to this review

Dear Guest, We appreciate your business and your feedback. We are glad to learn about your excellent stay at our Baymont Inn & Suites, Sprignfield IL location. A Clean spotless room, complimentary hot breakfast & high speed Wi-Fi. That is what a perfect stay should be about. We are glad that our crew members made it to your desired level....

Grand Island, Nebraska
Reviewed 1 week ago

Truly we have no complaints. All was well: clean room and bath, clean beds, very good beds, excellent blankets, well-darkened windows, nice and warm even when we first arrived. The no-cost upgrade to a room with Jacuzzi was the icing on the cake!

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Helpful?
1Thank Chuck L
baymontsp, Front Office Manager at Baymont Inn & Suites Springfield, responded to this review

Dear Guest, We appreciate your business and your feedback. We are glad to learn about your excellent stay at Baymont Inn & Suites, Springfield IL location. Such an excellent stay only becomes possible when employees from all different departments join hands and give in their more than 100% efforts. We will share this feedback with our crew members. We will...

Eau Claire, Wisconsin, United States
Reviewed 1 week ago

Great budget hotel. I feel like you get a lot for your money here. Nice clean pool area and hot tub, hot breakfast including eggs, sausage, and waffles in addition to traditional cold continental items. The rooms were very clean and modern. Beds were comfortable and staff was great. I have no complaints.

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Helpful?
1Thank Tessa B
baymontsp, Front Office Manager at Baymont Inn & Suites Springfield, responded to this review

Dear Guest, We appreciate your business and your feedback. We are glad to learn about your excellent stay at our Baymont Inn & Suites, Springfield IL location. As your review stated, Our focus is to provide the most of all amenities and the cleanest room to our guests at much lower price than any of our competitors. We will wait...

Waite Park, Minnesota
Reviewed 1 week ago

Front Desk people were very friendly and helpful. Hotel was pleasantly quiet. Beds were a little narrower than expected for 2 people. I think they were doubles, not queens. Breakfast was tasty and plentiful. French toast sticks could have been baked and browned somehow. Eggs were great, sausage patty good, bagels good. Overall very nice stay.

Review collected in partnership with Baymont Inn & Suites
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Helpful?
Thank Barabra R
baymontsp, Front Office Manager at Baymont Inn & Suites Springfield, responded to this review

Dear Guest, We appreciate your business and your feedback. We are glad to learn about your excellent stay at our Baymont Inn & Suites, Springfield IL location. Friendly staff, clean rooms, excellent hot breakfast buffet....... this is what a hotel stay should be like. We will wait to host you again. Please call us direct for your next reservation call...

Saint Peters, Missouri
Reviewed 1 week ago via mobile

We enjoyed our stay everything about Inn was great. Friendly faces meeting our needs although there were times people waited because there was no one at desk. Rooms were clean but you need to have housekeeping clean the fan covers in bathrooms ,the one on first floor opposite desk bathroom was filthy .My first thought was hoping that the rooms...

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Helpful?
Thank msdidi53
baymontsp, Front Office Manager at Baymont Inn & Suites Springfield, responded to this review

Dear Guest, We appreciate your business and your feedback. We are glad to learn about your almost perfect stay with us. As you stated in your feedback, the fan cover in the lobby restrooms are cleaned by my crew already. I personally apologize that our crew missed cleaning a fan cover. We will keep this in our minds. We will...

Reviewed 2 weeks ago via mobile

My husband and I spend one night here. We had room 221 with a King bed. The just couldn't sleep at all in the bed. We tried every way to get a good nite sleep but were unsuccessful. We ended up pulling the sheets off and sleeping on the floor. I told the front desk at check out. Hopefully the...

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Helpful?
Thank Yvonne H
baymontsp, Front Office Manager at Baymont Inn & Suites Springfield, responded to this review

Dear Guest, We appreciate your business and your feedback. I thoroughly apologize if our beds failed to provide a good night sleep. Please know, All of our mattresses are fairly 3 years old at the max. We have Simmons beautyrest pillow top mattresses and too often guests have loved our beds and mattresses. I will personally check on this bed....

Lizton, Indiana
Reviewed 2 weeks ago

This hotel had everything we needed for a lesser price...it was as comfortable as any hotel I have stayed in using other chains including Comfort and Holiday Inn. We will use Baymont as often as possible when we travel from now on....

Review collected in partnership with Baymont Inn & Suites
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Helpful?
Thank 304dellam
baymontsp, Front Office Manager at Baymont Inn & Suites Springfield, responded to this review

Dear Guest, We appreciate your business and your feedback. We are glad to hear about your excellent stay at our location. Please know, an excellent stay like yours can only be possible with a dedicated crew that we have. Your feedback certainly serves as an appreciation to our crew members. At the same time, we will wait to host you...

Reviewed 3 weeks ago via mobile

Only spent one night, and from check in, sleep in (very clean rooms) , breakfast (which is top notch), great food, good selection and the ladies responsible were diligent in keeping trays filled and dining room clean.

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Helpful?
Thank Felice T
baymontsp, Front Office Manager at Baymont Inn & Suites Springfield, responded to this review

Dear Guest, We appreciate your business and your feedback. We are glad to learn about your excellent experience at Baymont Inn & Suites, Springfield IL. Clean rooms, testy hot breakfast and friendly staff is what our mission statement is. We will share your feedback with our crew members to show your appreciation. We will wait for your next reservation cal...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Room Service
  • Fitness Centre with Gym / Workout Room
GreenLeadersGold level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Baymont Inn & Suites, Springfield IL welcomes you to the home of warm hospitality. Located 5 miles from historic downtown, less than a mile from Lake Springfield marina and very easy to access from I-55(exit 90). The Inn is surrounded by many local and chain restaurants which will make your stay very convenient. The hotel features indoor/outdoor pool & spa, fitness center, Membership passes to near by fitness place, free hot breakfast buffet every morning and free high speed wireless internet. All of our rooms have all the basic amenities plus microwave & refrigerator. Thank you for reading and now you are only clicks away from our excellent commitment of providing you an exceptional stay. ... more   less 

Additional Information about Baymont Inn & Suites Springfield

Address: 5871 S 6th St. Frontage Rd E, Frontage Road, Springfield, IL 62703
Region: United States > Illinois > Springfield
Price Range: $89 - $240 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Baymont Inn & Suites Springfield 2.5*
Number of rooms: 75
Reservation Options:
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Also Known As:
Baymont Inn And Suites Springfield
Baymont Inn & Suites Springfield Hotel Springfield
Baymont Inn Springfield
Springfield Baymont Inn
Hotel Style:
#1 Green Hotel in Springfield
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Questions & Answers

Here's what travellers have asked, with answers from Baymont Inn & Suites Springfield staff and other travellers.
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Questions? Get answers from Baymont Inn & Suites Springfield staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“we need a quite room and they were very comfortable and quite”
 of 5 bubbles petcherKenosha, 25 Feb 2017 | Read review
“I think either side would be fine. I like being able to see our car though.”
 of 5 bubbles CruiserIllinois, 12 Dec 2016 | Read review
“Don't take a room by the elevator or snack area.”
 of 5 bubbles bobd735, 24 Nov 2016 | Read review
“get to the breakfast area early”
 of 5 bubbles jackpine2, 29 Oct 2016 | Read review
“Get a room not facing the highway or the front parking lot”
 of 5 bubbles aaronstewart1971, 18 Sep 2016 | Read review
5 of 5