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Castello Boutique Resort & Spa

Travellers' Choice award winner
14/05/2017 15/05/2017
1 room 2 adults 0 children
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Castello Boutique Resort & Spa
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649 Reviews from our TripAdvisor Community

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Showing 518: English reviews
London, United Kingdom
Reviewed 28 October 2016

This has to be the best hotel we have stayed in, in Europe. We had a pool view superior room which was great, the bed was so large and comfortable. Room was very large and clean. Food in the hotel was first class, we especially enjoyed the themed nights. I've never come across such lovely staff, they all go the...

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Helpful?
1Thank Steph W
KRITSOTAKISNIKOS, Γενικός Διευθυντής at Castello Boutique Resort & Spa, responded to this review

Thank you very much for taking the time to share your experience about your recent stay at our hotel. It was a pleasure to read that the hotel staff was able to accommodate your every need with a smile. On behalf of the whole team of Castello Boutique Resort & Spa, I would like to thank you for the motivating...

Yorkshire
Reviewed 25 October 2016

We booked a holiday here with Jet2. Our hotel selection was heavily influenced by the near perfect TripAdvisor reviews. We were not disappointed. Our Junior Suite was clean, comfortable and well furnished - looking out towards the church and the sea. We booked b&b but on arrival were upgraded to half-board. As the weather during our stay was not great,...

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Helpful?
1Thank ea4
KRITSOTAKISNIKOS, Γενικός Διευθυντής at Castello Boutique Resort & Spa, responded to this review

We would like to thank you for taking the time to share your experience at Castello Boutique Resort & Spa. It is a pleasure for us to learn that you had such a good holiday here with us and your kind comments have been passed on to the staff. Our aim is to making a holiday stay at the Castello...

Lincoln, United Kingdom
Reviewed 24 October 2016

I can honestly stay that I am a worrier, when I book a place I think is it going to live up to my expectations ? I scour the reviews and take the good with the bad, so like many other people, I have a good idea of what to expect and where to place that expectation. I am not...

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Helpful?
2Thank jayne26112
KRITSOTAKISNIKOS, Γενικός Διευθυντής at Castello Boutique Resort & Spa, responded to this review

We would like to thank you for taking part of your precious time leaving comments and rating your accommodation in Castello Boutique Resort & Spa. It is certainly very rewarding to all of us at the Castello Boutique Resort & Spa to read that you had a pleasant stay and that all of our services were at your full satisfaction....

Reviewed 22 October 2016 via mobile

We were at the Castello for a late break and also to celebrate my brother's 60th. Everything about the hotel is first class, but the main thing which makes it such a lovely experience is the staff, every single one of whom was absolutely lovely, extremely helpful, friendly and attentive, every day, despite the fact that it was near the...

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Helpful?
Thank craigmckeith
KRITSOTAKISNIKOS, Γενικός Διευθυντής at Castello Boutique Resort & Spa, responded to this review

Thank you for sharing your experience of the Castello Boutique Resort & Spa with the readers of the Trip Advisor website. We are delighted to read that you so enjoyed your stay with us. It is the aim of our staff to create an ambience for our guests that they can relax and enjoy their holiday. The ‘‘Adults Only’’ atmosphere,...

Nelson, United Kingdom
Reviewed 21 October 2016 via mobile

Fantastic place, would definitely return. Restaurant is great for breakfast and the themed nights are good value, but make sure you are hungry. The gym needs updating, but I'd imagine most visitors won't be too bothered. No fighting for sunbeds either

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Helpful?
Thank Roman V
KRITSOTAKISNIKOS, Γενικός Διευθυντής at Castello Boutique Resort & Spa, responded to this review

Thank you for taking the time to share your review with us here on TripAdvisor. Your feedback is of great importance to us. We continually strive make every effort to ensure that the service is of the highest standard and kindly let you know that your comments are very much appreciated. Thank you as well for your precious words for...

scotland
Reviewed 21 October 2016

Apostolis, Lia and Angelo you made out night. 3 lovely friendly staff with very pleasent personalities and superior service. We entered the boutique and it is like a tardis inside. We sat at a pool of sparkling colour changing light so beautiful. We had a fabulous cocktail but the 3 staff mentioned went the extra mile. Very friendly and great...

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Helpful?
Thank scottiewanderer
KRITSOTAKISNIKOS, Γενικός Διευθυντής at Castello Boutique Resort & Spa, responded to this review

Thank you for taking the time to write a review following your recent experience at Castello Boutique Resort & Spa. We are pleased to learn that we met your expectations and it’s a real pleasure to learn that you truly enjoyed our hospitality and the bar facilities. Looking forward to welcome you again, hopefully in the near future, we send...

Bradford, United Kingdom
Reviewed 20 October 2016 via mobile

Didn't want any idea of where my husband had booked us. I thought as we wound down the beach road , in the taxi , that it reminded me of our Greek holiday twenty years ago. But I was not prepared for the beautiful boutique hotel that presented itself. The decor is cool and peaceful. The staff were very helpful...

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Helpful?
Thank vickyw612z
KRITSOTAKISNIKOS, Γενικός Διευθυντής at Castello Boutique Resort & Spa, responded to this review

Thank you for taking the time to share online your valuable opinion from your visit to Castello Boutique Resort & Spa and also for your constructive feedback. We are absolutely delighted that everything exceeded your expectations, and especially that our staff impressed you with their service etiquette. It’s very rewarding to know that we were able to offer you an...

Reviewed 20 October 2016 via mobile

Had a week stay at this wonderful hotel. The staff friendly caring and efficient. First class service and top standard facilities. Hotel situated on outskirts of Sissi 5 minutes flat walk into town and a 10 to 20 minute walk to beaches less flat than the town walk. 2 beaches pebbles and advise shoes. Furthest beach sandy but requires walking...

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Helpful?
Thank Christina R
KRITSOTAKISNIKOS, Γενικός Διευθυντής at Castello Boutique Resort & Spa, responded to this review

Dear Mr. and Mrs. Richards, We are so pleased to read that you had such a lovely stay and thank you for your positive phrase. We try to do our best to always make the stay of our guests the most enjoyable and reading that you had such a perfect holiday at Castello Boutique Resort & Spa, gives us the...

New York, United States
Reviewed 19 October 2016

Staff and personnel extremely friendly and helpful. Small hotel, beautiful architecture. Some rooms with private pool. Great food, good breakfast, roomservice. Next door supermarket and car rental. Points of consideration for hotel: some rooms with poolside very slippery, no handrails anywhere so not very accessible if you walk bad. In fall, choose rooms south or else there's no sun. Good...

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Helpful?
1Thank Denise N
KRITSOTAKISNIKOS, Γενικός Διευθυντής at Castello Boutique Resort & Spa, responded to this review

Thank you for taking the time to share your experience with us and for writing such a wonderful review. Your comments are highly appreciated. It was certainly very rewarding to all of us at the Castello Boutique Resort & Spa to read that you had a pleasant stay with us and that you were especially pleased with the staff, food,...

Royal Tunbridge Wells, United Kingdom
Reviewed 19 October 2016

A nicely designed, clean modern hotel, very well maintained and serviced. Extensive choice of generally good food for breakfast and dinner. Simple lunches also served at pool bar. Pool very pretty, modest in size but swimmable, generally used by only a few stalwarts as it usually seems rather cold. Pleasant adjacent lawn area accommodates a generous number of sun-beds. To...

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Helpful?
3Thank Robin K
KRITSOTAKISNIKOS, Γενικός Διευθυντής at Castello Boutique Resort & Spa, responded to this review

We would like to thank you for taking part of your precious time leaving comments and rating your accommodation in Castello Boutique Resort & Spa. It is certainly very rewarding to all of us at the Castello Boutique Resort & Spa to read that you had a pleasant stay and that our staff services were at your full satisfaction. It...

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
Official Description (provided by the hotel)
Stylish high-quality design is the hallmark of this deluxe boutique resort, situated in one of the most beautiful and sought-after locations in Crete, the traditional seaside village of Sissi. Recalling a bygone era of gracious living, Castello Boutique Resort & Spa offers the personalized service and amenities required by today's discriminating traveler. Since 2015 Castello Boutique Resort and Spa became adult only hotel and have entered the SLH family- Small Luxury Hotels of the world. ... more   less 

Additional Information about Castello Boutique Resort & Spa

Address: Papatheodorou, Sissi, Crete 724 00, Greece
Region: Greece > Crete > Lasithi Prefecture > Sissi
Price Range: $165 - $306 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Castello Boutique Resort & Spa 5*
Number of rooms: 48
Reservation Options:
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Also Known As:
Castello Boutique Hotel Sissi
Castello Boutique Resort And Spa
Castello Boutique Resort & Spa Sissi, Crete
Hotel Style:
#1 Luxury Hotel in Sissi
#1 Family Hotel in Sissi
#1 Spa Hotel in Sissi
#1 Romantic Hotel in Sissi
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Questions & Answers

Here's what travellers have asked, with answers from Castello Boutique Resort & Spa staff and other travellers.
37 questions
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Questions? Get answers from Castello Boutique Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher with view of Church”
LondonAndyJ, 12 Feb 2017 | Read review
“Rooms are really spacious and super clean but the curtains need a rethink. If it's possible cost wise I would certainly plump for a room with a private pool. ”
davidhM4846MH, 14 Dec 2016 | Read review
“Room 404 in fall. Sunny. Bit noisy with barking dogs. All rooms have a/c.”
333denisen, 19 Oct 2016 | Read review
“We had a pool view room, which meant we could enjoy the evening entertainment from the comfort of our balcony.”
961kirbyw, 17 Oct 2016 | Read review
“we were in a 2 floor apartment right by the pool, really handy and a balcony on both sides so sun all day if you wanted to stay in.”
654beryls, 13 Oct 2016 | Read review
5 of 5
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USD 131* /night
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TripAdvisorUSD 131
PricelineUSD 135
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*Disclaimer
Prices are for 1 room, 2 adults
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