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AmericInn Hotel & Suites Omaha

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AmericInn Hotel & Suites Omaha
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224 Reviews from our TripAdvisor Community

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There are newer reviews for AmericInn Hotel & Suites Omaha
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Showing 224: English reviews
Richland, Washington
Reviewed 2 November 2016

The room was nice, the staff were very friendly and helpful, and the complimentary breakfast was one of the best we have ever had at any motel. The location makes it tricky to access, but the motel and staff are tough to beat!

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Helpful?
Thank Ron H
Marsha F, General Manager at AmericInn Hotel & Suites Omaha, responded to this review

We loved having you - please come back again when in Omaha!

Reviewed 24 October 2016

First off, GPS is a little confusing while you are coming into the hotel, but once you figure it out the first time it is pretty easy to get to. It is very conveniently located off the interstate, and was only 20 minutes from the Zoo that we visited. Our check-in was so easy since I had already booked off...

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Helpful?
Thank Cassie S
Marsha F, General Manager at AmericInn Hotel & Suites Omaha, responded to this review

Well we would love to have you stay again! Thanks so much for your detailed comments about us because it gives others the guest's impression.

Sioux City, Iowa
Reviewed 23 October 2016 via mobile

Came for a sporting event and stated overnight in Omaha. Great hotel we found on short notice. Had two very clean and spacious rooms, comfy beds and terrific location by the mall and great restaurants (Cheesecake Factory, PF Chang's and Joe's Crab Shack). On/ off interstate is fast and great area. Terrific breakfast spread and staff are friendly. Pool and...

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Helpful?
Thank tragaller2012
Marsha F, General Manager at AmericInn Hotel & Suites Omaha, responded to this review

Yes, we are in a great location and next to those great restaurants by the Mall. Thanks for your comments.

Omaha
Reviewed 20 September 2016

We stayed at this hotel due to family have major surgery. It was close to hospital. Reasonable priced for long stay. I feel the web site misrepresented the condition of the hotel by saying newly refreshed.

Review collected in partnership with AmericInn Hotels and Suites
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Helpful?
Thank kevinbR4753LD
Marsha F, General Manager at AmericInn Hotel & Suites Omaha, responded to this review

Our "Refresh" actually included the new pool and hot tub, pool hospitality room, guest laundry, new beds and bed linens, some painting, new breakfast area connectivity table and the boardroom redecorated - all to the tune of $800,000. While we are still making updates to the property we certainly appreciate your comments!

Omaha
Reviewed 20 September 2016

This hotel has friendly staff, clean rooms, and complimentary breakfast. Some of the rooms need a bit of love through a bit of upgrading, however the value is definitely worth it. The hotel felt safe and affordable!

Review collected in partnership with AmericInn Hotels and Suites
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Helpful?
Thank traveler4busines2016
Marsha F, General Manager at AmericInn Hotel & Suites Omaha, responded to this review

We are constantly making upgrades and improvements to the property to provide a stay that is "Better than Expected" for all our guests. Thanks for the comments.

Bentonville, Arkansas
Reviewed 24 August 2016 via mobile

The hotel is old...it was once a Hampton Inn that got nameplates placed over it. Had to switch rooms twice; first room had no working TV while second room had a running bathtub that couldn't be turned off...water was running upon arrival. I kept the third room despite one of the pictures on the wall having shattered glass; thankfully none...

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Helpful?
Thank FSMGuest229
Marsha F, General Manager at AmericInn Hotel & Suites Omaha, responded to this review

Happy to hear our Jessa took care of you. We are continually working to provide updates and amenities that the guests deserve. Thanks for your comments.

Nebraska, United States
Reviewed 23 August 2016

This was an ok hotel. Bathroom needed much improvement and our room smelled funny when you walked in. We stayed in a room with a King bed and pull out couch so the size of the room was nice and it was pretty quiet.

Review collected in partnership with AmericInn Hotels and Suites
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Helpful?
Thank MelandRuss28
Marsha F, General Manager at AmericInn Hotel & Suites Omaha, responded to this review

Guests love the larger size of the rooms - upgrades are being made to the bathrooms in the near future. We appreciate your comments to help us improve.

Ankeny
Reviewed 16 August 2016

Very professional staff when I checked in, very caring, I was given a elite bag which is nice, clean room, free paper, fruit and a clean room with a refrigerator.They always give me the same rate, even if they are about sold out. Every other motel I stay at has different rates depending how busy they are.

Review collected in partnership with AmericInn Hotels and Suites
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Helpful?
Thank Larry H
Marsha F, General Manager at AmericInn Hotel & Suites Omaha, responded to this review

We appreciate your comments! You are a valued guest and we're delighted you keep coming back.

Ann Arbor, Michigan
Reviewed 16 August 2016

We were pleasantly surprised by this hotel, once we finally located it. (Directions coming off the freeway were confusing!) The hotel is clean and pretty well maintained. The front desk staff were very friendly and accommodating. Our room was larger than expected, although the beds were only doubles, not queen size. Minus 1 star because there wasn't ANY fruit on...

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Helpful?
Thank Innerhousewife
Marsha F, General Manager at AmericInn Hotel & Suites Omaha, responded to this review

Actually the fruit is on the lobby side of the breakfast wall and available all day. So sorry you missed it!

Billings, Montana
Reviewed 26 July 2016 via mobile

Pleasantly surprised by this motel. The room was clean and had a nice king bed. We used the hot tub and pool which was nice. The breakfast was OK, thought they could have offered a little more but it's free. The lady seemed to do a good job of keeping up since there were a lot of people using the...

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Helpful?
Thank rodwall
Marsha F, General Manager at AmericInn Hotel & Suites Omaha, responded to this review

Thanks for giving us a try! Hope to see you again soon and thanks for your comments.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Kitchenette
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the AmericInn Hotel & Suites! We are located just off 680 and right across the street from the Westroads Mall. We have 120 guest rooms and suites and our fantastic location, excellent service and amenities make us second to none in Omaha. Come check us out today! ... more   less 

Additional Information about AmericInn Hotel & Suites Omaha

Address: 9720 West Dodge Road, Omaha, NE 68114
Region: United States > Nebraska > Omaha
Price Range: $121 - $227 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — AmericInn Hotel & Suites Omaha 2.5*
Number of rooms: 120
Reservation Options:
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Also Known As:
Hampton Inn Omaha - Westroads Mall Hotel Omaha
Omaha Hampton Inn
Hotel Style:
#16 Business Hotel in Omaha
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Questions & Answers

Here's what travellers have asked, with answers from AmericInn Hotel & Suites Omaha staff and other travellers.
2 questions
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Omaha, Nebraska
2 months ago
Omaha, Nebraska
over a year ago

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Questions? Get answers from AmericInn Hotel & Suites Omaha staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the north side get less road noise.”
 of 5 bubbles RonH468, 1 Nov 2016 | Read review
“Try to get SPECIFIC instructions on how to reach the hotel. Rooms on the back are quieter.”
 of 5 bubbles SineNomine69, 21 Jun 2016 | Read review
“Choose a second level room towards the end to avoid noise.”
 of 5 bubbles coreyk960, 8 Jun 2016 | Read review
“request a room away from the highway, noise did not bother us but a light sleeper will be bothered by it.”
 of 5 bubbles heatherkD740DD, 31 May 2016 | Read review
“Ask for a room away from Dodge Street”
 of 5 bubbles janekF444RD, 17 Mar 2016 | Read review
5 of 5