We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Sheraton Omaha Hotel

Show Prices
#22 of 83 Hotels in Omaha
GreenLeadersSilver level
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 3 more sites!
Professional photos
Sheraton Omaha Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

384 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
Showing 381: English reviews
Vancouver, Canada
Reviewed yesterday NEW

Great lobby, great amenities. Rooms are old, but clean. Staff is really the worst part of this hotel -- not terrible, but not really up to Sheraton standards either. Probably great for one night, but nothing long term.

 Report
Helpful?
Thank Desespoir
Atlanta
Reviewed 1 week ago

I was here for 4 nights recently for a wedding that was hosted at the hotel. I believe the property is recently renovated and it shows. The room was up-to-date and clean and I slept great because a) the thermostat stayed at the temperature that I set it, b) I could select the fan the stay on to create white...

 Report
Helpful?
Thank GiveMeClean!
Management response:

Dear GiveMeClean!, Hello from Omaha. We truly enjoyed hosting the wedding and appreciate your feedback of our hotel and banquet facilities. We will be sharing your feedback with our team and hope to have the opportunity again in the future. Warmest Regards, Sean Bishop

Des Moines, Iowa
Reviewed 1 week ago via mobile

We were there for a few nights, and the hotel is very nice and comfortable. They have a great bar and restaurant. They have nice extras like water with fruit slices in it in the lobby. Nice touch. OMG....the beds were SUPER comfortable! Soft, but supportive...comfy pillows. Something we judge hotels on is if they have real glass cups in...

 Report
Helpful?
Thank tru2isu
Management response:

Dear tru2isu, We truly appreciate the feedback you have given us. We will be reviewing your feedback with the team at Sheraton Omaha and sharing your concerns. Feedback like yours is how we grow as a team and learn how to better service your needs. We hope to have the opportunity to host you and your family again in the...

Columbus. Ohio
Reviewed 3 weeks ago

We were in town to conduct a day-long meeting at the hotel; our meeting was drawing about 250 people. Staff at the front desk seemed young and disinterested in guests. There was a line of people waiting each time we went to the front desk for information. The sleeping room was okay, although we could hear everything going on in...

 Report
Helpful?
1Thank peebs777
Management response:

Dear peebs777, We want to thank you for taking the time to review our staff and hotel. We have discussed the opportunity for improvement you presented at our weekly staff meeting. Thank you for your business and loyalty. We hope to have the opportunity to win back your business in future visits to Omaha. Please reach out to me directly...

Lyons, Kansas, United States
Reviewed 3 weeks ago via mobile

This is our second time staying at the Sheraton- Omaha and considering the rate we paid (which is very decent) it's actually a pretty darn good hotel in that comparison. It's a little older and that shows through in some areas, but all in all they've done a fairly good job keeping it up to par. The room is well...

 Report
Helpful?
Thank JJ M
Management response:

Dear JJ M, Thank you for providing our team with feedback in regards to your recent stay. We apologize for the hot water issue you had and have addressed that with our team. We look forward to being your home away from home during your visits to Omaha. We recognize your loyalty and we hope to see you soon. Warmest...

Des Moines, Iowa
Reviewed 5 weeks ago via mobile

There were flys in the room n the heater smelled so bad when we started it so we had to off the unit n sleep by adjusting with the comforters n sheets... the next day we complained about it at the checkout n the person said he vl give some extra points though it vl not make the experience better...

 Report
Helpful?
2Thank chanda_swetha421
Management response:

Dear Valued Guest, We apologize for the issues you encountered during your visit to Omaha. We fell below our high standards and did not provide the service you deserve. We have taken your feedback to our team and addressed the issues you presented. We hope to have the opportunity to win back your business during visits to Omaha and appreciate...

Philip, South Dakota
Reviewed 20 October 2016

Spent a couple of days here for a conference. The lobby was fabulous with lots of comfortable spaces. Catered meals were excellent and the room was very comfortable. Service for the event was well done.

 Report
Helpful?
Thank ELLeonard
Ed S, General Manager at Sheraton Omaha Hotel, responded to this review

Dear ELLeonard, Thank you for sharing your feedback on your recent stay at Sheraton Omaha. I am happy to hear you enjoyed your overall stay with us and that our staff was friendly and accommodating, making sure your conference was a success. We appreciate your business and hope to welcome your family back in the near future. Sincerely Ed Stevens...

York, Nebraska, United States
Reviewed 26 September 2016 via mobile

Great rates for a hotel of this quality. Nice bar area with tv's to watch games. Also a good eating area. Beds are very comfortable and towels are the most plush I have seen at hotel. Very little to no noise and rooms were dark. Would highly recommend.

 Report
Helpful?
Thank bbiii
Ed S, General Manager at Sheraton Omaha Hotel, responded to this review

Dear bbiii, It's always gratifying to hear from a satisfied guest! Thank you for letting us know you enjoyed our hotel. Your beds are very comfortable, nice bar area with TV's to watch games. We'll look forward to your next visit. Sincerely, Ed Stevens General Manager

Kansas City, Missouri
Reviewed 24 September 2016

My husband and I took a mini vacation to Omaha and stayed at this Sheraton. We booked through expedia via those "express deals" where you don't know the hotel until you book. For the price we paid for two nights, we were pleasantly surprised with the service and room. Check in was a breeze, only requiring my name from the...

 Report
Helpful?
Thank Hope C
Ed S, General Manager at Sheraton Omaha Hotel, responded to this review

Dear Hope C, Thank you very much for taking your time to share your comments on your stay at The Sheraton Omaha. I am happy to hear you and your husband enjoyed your experience with us and that our staff makes you feel right at home. Your loyalty to The Sheraton Omaha means a lot and we look forward to...

Reviewed 15 September 2016

The service is very friendly, very cheerful, very positive. My destination was in west Omaha, so the location is ideal, but it's very easy to get anywhere in Omaha from here. The restaurant is superb! You really don't need to go anyplace else for a high quality meal. The only think I didn't like was that the air conditioner/heater sounded...

 Report
Helpful?
Thank Travis Z
Ed S, General Manager at Sheraton Omaha Hotel, responded to this review

Dear Travis, Thank you very much for sharing your feedback on your stay with us at Sheraton Omaha. I am happy to hear you enjoyed your stay with us and the level of service you received in the restaurant. We have shared your warm comments with our team. We truly value your business and look forward to having you back...

73 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (31)
Viewed
Bathroom (5)
Viewed
Pool/Beach Area (3)
Viewed
Room/Suite (12)
Viewed
Hotel & Grounds (1)
Viewed
Other (10)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (42)
Viewed
Pool/Beach Area (1)
Viewed
Hotel & Grounds (3)
Viewed
Room/Suite (3)
Viewed
Other (35)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Omaha hotels
1.0 km away
Hawthorn Suites by Wyndham Omaha/old Mill
5.8 km away
New Victorian Inn & Suites
0.6 km away
Hampton Inn Omaha / West Dodge Road (Old Mill)
Show Prices
Show Prices
Show Prices
6.0 km away
BEST WESTERN PLUS Kelly Inn
0.9 km away
Omaha Marriott
Omaha Marriott
#50 of 83 in Omaha
397 reviews
9.4 km away
Home2 Suites by Hilton Omaha West
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Sheraton Omaha Hotel has 10,000 sq ft of event space, on-site dining, and free shuttle service to anywhere within a 5 mile radius including TD Ameritrade, Hewlett-Packard, Blue Cross Blue Shield, and Westroads Mall. ... more   less 

Additional Information about Sheraton Omaha Hotel

Address: 655 N 108th Ave, Omaha, NE 68154-1755 (Formerly Crowne Plaza Omaha Old Mill)
Region: United States > Nebraska > Omaha
Price Range: $118 - $229 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Omaha Hotel 3.5*
Number of rooms: 223
Reservation Options:
TripAdvisor is proud to partner with Starwood, Expedia, Hotels.com, Priceline, Booking.com and Travelocity so you can book your Sheraton Omaha Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Omaha
Omaha Crowne Plaza
Hotel Style:
#2 Green Hotel in Omaha
#11 Family Hotel in Omaha
#15 Business Hotel in Omaha
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Sheraton Omaha Hotel staff and other travellers.
1 question
Ask a question

See all questions (1)

Questions? Get answers from Sheraton Omaha Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The view is definitely better on one side. Only premium rooms have microwaves and fridges. My room on the 5th floor was quiet.”
 of 5 bubbles GiveMeClean!, 29 Nov 2016 | Read review
“Go to another hotel.”
 of 5 bubbles DaneIronfoot, 10 Sep 2016 | Read review
“We were upgraded to a King room at no extra charge :) Only had to ask.”
 of 5 bubbles 65ambera, 7 Jul 2016 | Read review
“No interesting views”
 of 5 bubbles KAHORUW, 23 Jun 2016 | Read review
“Book a junior suite, lots of room and comfort”
 of 5 bubbles 866TaylorB, 12 Jun 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay