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Sheraton Omaha Hotel

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#23 of 81 Hotels in Omaha
GreenLeadersSilver level
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1 room 2 adults 0 children
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Sheraton Omaha Hotel
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398 Reviews from our TripAdvisor Community

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Showing 395: English reviews
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Bloomington, Indiana
Reviewed 2 days ago NEW

The building wasn't much to look at but the inside was very nice. Huge swimming pool and nice hot tub. The room was excellent as was the staff. We used starpoints and cash so very much worth the price. Would stay again.

Thank Musicfan1960
Reviewed 29 November 2016

I was here for 4 nights recently for a wedding that was hosted at the hotel. I believe the property is recently renovated and it shows. The room was up-to-date and clean and I slept great because a) the thermostat stayed at the temperature that I set it, b) I could select the fan the stay on to create white...

Thank GiveMeClean!
About Hotel's Favourite Review
Management response:

Dear GiveMeClean!, Hello from Omaha. We truly enjoyed hosting the wedding and appreciate your feedback of our hotel and banquet facilities. We will be sharing your feedback with our team and hope to have the opportunity again in the future. Warmest Regards, Sean Bishop

Des Moines
Reviewed 1 week ago

We was staying here because of a softball tournament. The staff was awesome and friendly. The building was outdated. The room was nice. No fridge or microwave, weird. The pool and hot tub was nice. The breakfast was great. The Waitress was nice. You have the option upon checking in to prepay for breakfast and they give you tickets to...

Thank Kelly S
Reviewed 2 weeks ago via mobile

Driving up I was scared...place really looks outdated and kind of dumpy. Then you see a big sign saying they are not responsible for stolen items out of cars. I went in bracing for the worst...but was pleasantly surprised! Very clean, great place for business travelers. Nice open area to sit and watch TV or visit; bar out in the...

Thank Gwen S
sbishop2017, Food and Beverage Director at Sheraton Omaha Hotel, responded to this review

Dear Gwen S, Thank you for taking the time to complete a review for the Sheraton Omaha Hotel. We were very happy to hear that your experience was so memorable. We are thrilled to be your home away from home while you are traveling to the Omaha area. Thank you again for recognizing our staff and amenities like the lobby...

Reviewed 2 weeks ago

Room were great, breakfast was very tasteful, and great service from the director of rooms and the food and beverage director. The room service was amazing, and the bacon cheeseburger is one of the best burgers I have ever tasted.

Thank Timothy G
sbishop2017, Food and Beverage Director at Sheraton Omaha Hotel, responded to this review

Dear Timothy G, Thank you for completing a trip advisor review for our hotel. The food and beverage team was really excited to hear your comments. Feedback like this is always awesome to share with our team. Were glad you enjoyed the room, breakfast, room service and the service you received from our team. We hope to see you again...

Chicago, Illinois
Reviewed 3 weeks ago

I have nothing but positive things to say about my interactions with the staff of the Omaha Sheraton. Without exception, each employee was friendly and seemed genuinely interested in making sure I had an enjoyable stay. My room and the balance of the hotel were clean and the bed and pillows were reasonably comfortable. As for the property itself, the...

Thank ChicagoTraveler101
sbishop2017, Food and Beverage Director at Sheraton Omaha Hotel, responded to this review

Dear ChicagoTraveler101, Thank you for taking the time to review our hotel. Our staff was very happy that you recognized them and we have shared your comments with the whole team. We have also shared your feedback with our Chief Engineer and Housekeeping Manager to address your concerns. We hope to have the opportunity to service your needs in the...

Reviewed 4 weeks ago

We stayed at the Sheraton at the last minute when driving across country. The rooms were very nice, clean and the beds were very comfortable. The room service was great. Nice atmosphere in the restaurant as well.

Thank Gail V
sbishop2017, Food and Beverage Director at Sheraton Omaha Hotel, responded to this review

Dear Gail V, Thank you for providing a review for the Sheraton Omaha and our staff. We take great pride in providing a memorable experience for our guests. We are always thrilled to hear your stay was top notch. We hope to have the opportunity to provide service in future visits to Omaha. Sincerely, Sean Bishop

Johnston, Iowa
Reviewed 14 March 2017

The rooms were nice and clean. The kids loved the pool. It has a good size section that is 2-3 feet deep which was great for our younger kids. Our older kids liked it too because they could easily play catch. Loved the flavored water they had in the lobby (water with cucumber or oranges). We brought pizza in and...

Thank Peanut977
sbishop2017, Food and Beverage Director at Sheraton Omaha Hotel, responded to this review

Dear Peanut977, Thank you for providing a trip advisor review of our hotel. We were very happy to hear that your stay was fantastic. The pool area is always a big hit with kids of all ages. Were glad you enjoyed the amenities like the flavored water in the lobby and the nice clean rooms our housekeeping department provided for...

Denver, Colorado
Reviewed 11 March 2017

Nice helpful staff. No upgrade for platinum level guest on a weekend that didn't seem to be at all busy. First room heat broken. Moved. Second room was clean and nice however about 20 minutes after toilet was flushed it would make a very loud noise (waking anyone in the room up.) Guessing we would pick a Marriott instead of...

1Thank Windsor19
sbishop2017, Food and Beverage Director at Sheraton Omaha Hotel, responded to this review

Dear Windsor19, Thank you for filling out a trip advisor review and providing us with feedback. We have unfortunately fallen below our standards and did not provide the product and services that you deserve. I will be sharing your comments with all the appropriate departments and we will address your concerns so we can improve as a property. It is...

Reviewed 9 March 2017 via mobile

Everytime I'm Visiting My Family In Omaha I Always Stay At The SHERATON Because I They Have The Best Staff. Rebecca, Chad, And Paul The Front Dear Manager Are Always Friendly, Respectful, Great Costumer Service They Make Me Feel Welcome. Costumer Service is first priority and it seem that they love their job. I love Rebecca Costumer always greeting polite...

sbishop2017, Food and Beverage Director at Sheraton Omaha Hotel, responded to this review

Dear VICTORGUZMAN1904, We were very excited to learn about your experience at the Sheraton Omaha. Our front office team takes a lot of pride in giving genuine friendly guest service. The goal for our team is that every guest feels as welcome as you do during your visits. The pleasure was all ours and we look forward to seeing you...

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  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Sheraton Omaha Hotel has 10,000 sq ft of event space, on-site dining, and free shuttle service to anywhere within a 5 mile radius including TD Ameritrade, Hewlett-Packard, Blue Cross Blue Shield, and Westroads Mall. ... more   less 

Additional Information about Sheraton Omaha Hotel

Address: 655 N. 108th Ave, Omaha, NE 68154 (Formerly Crowne Plaza Omaha Old Mill)
Region: United States > Nebraska > Omaha
Price Range: $143 - $442 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Omaha Hotel 3.5*
Number of rooms: 223
Reservation Options:
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Also Known As:
Crowne Plaza Omaha
Omaha Crowne Plaza
Hotel Style:
#2 Green Hotel in Omaha
#11 Family Hotel in Omaha
#15 Business Hotel in Omaha
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Omaha Hotel staff and other travellers.
2 questions
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Questions? Get answers from Sheraton Omaha Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“please specify handicap room if needed, those rooms are located in the middle of the hallways because its a older hotel so be prepared.”
736timothyg, 5 Apr 2017 | Read review
“I might be inclined to ask for a room located on something other than the first floor.”
ChicagoTraveler101, 2 Apr 2017 | Read review
“Quiet rooms”
408gailv, 25 Mar 2017 | Read review
“Try for the club floor.”
gleavit997, 21 Feb 2017 | Read review
“All rooms and great! Their suites are very nice and give you access to a lounge room with computers, tvs, and snacks 24/7.”
93stefanied, 6 Jan 2017 | Read review
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