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Embassy Suites by Hilton Omaha - Downtown/Old Market

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#12 of 81 Hotels in Omaha
Certificate of Excellence
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Embassy Suites by Hilton Omaha - Downtown\/Old Market
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951 Reviews from our TripAdvisor Community

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Showing 949: English reviews
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Griswold, Iowa
Reviewed 3 days ago NEW

We have stayed here the past 5 years for spring break. Love the evening reception . Good snacks and drinks. Plenty of Room in the sweets for the whole family. Great breakfast , especially love the made to order items. Very friendly .

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank dmisner4
Bentonville, Arkansas
HOTEL’S FAVOURITE REVIEW
Reviewed 5 weeks ago via mobile

We stayed here for 4 days for a national volleyball tournament and really enjoyed the place. The pool and hot tub and sauna were really nice and clean. The common areas are huge and beautiful. There is a restaurant besides the open area for breakfast and managers reception. The room was huge and well kept. The hotel was filled with...

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Helpful?
Thank FreedomTravel
About Hotel's Favourite Review
Stephanie C, Public Relations Manager at Embassy Suites by Hilton Omaha - Downtown/Old Market, responded to this review

Thank you so much for your kind review! We had so much fun hosting such amazing volleyball teams and cannot wait for your next visit so we can host again!

Cedar Falls, Iowa
Reviewed 6 days ago NEW

Very friendly and helpful staff and good price for large room with three beds to accommodate five people. Room could have been a little cleaner but for the price we paid I'm not complaining. Complimentary cooked to order breakfast and free drinks and snacks at the reception each night was a nice touch.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank karensX79MV
Stephanie C, Guest Relations Manager at Embassy Suites by Hilton Omaha - Downtown/Old Market, responded to this review

Thank you for your kind review of our hotel, Karen! We are happy you enjoyed the amenities we are proud to offer. Please visit again soon!

Reviewed 1 week ago

Embassy Suites is by far superior to other hotels with suites. Pool, hot tub, and sauna Manager's reception with beverages and snacks, and the awesome breakfast. For our family of 5, this is enough to help make it worth the extra we spent on the hotel. I am usually cold because hotel rooms don't have enough blankets on the bed,...

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Helpful?
Thank DebUiter
Stephanie C, Guest Relations Manager at Embassy Suites by Hilton Omaha - Downtown/Old Market, responded to this review

Thank you for such a wonderful review! We are so happy our older hotel stood out to you in a positive way as we do try to make sure it is clean and comfortable to all of our guests. We are pleased you and the kids enjoyed the many amenities we offer and that our team was able to provide...

Altoona, Iowa
Reviewed 1 week ago via mobile

I stayed at this hotel for a wedding about a year and a half ago and it was so nice then. Beautiful building with the fish and decor, well run and well kept. I had the same hopes for this visit which was work related. I travel alot for work so try to pick out hotels I know i can...

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Helpful?
Thank ctier09
Stephanie C, Guest Relations Manager at Embassy Suites by Hilton Omaha - Downtown/Old Market, responded to this review

Thank you for your valuable feedback. Please accept our apology for the disappointment you experienced. We do look forward to a remodel in the near future and your comments will only help us improve. We do hope we can welcome you back in the future so that you can experience a clean, comfortable hotel with all the amenities and hospitality...

Reviewed 1 week ago

Wonderful hotel to gather with family for a mini-reunion. The evening manager's reception is a great start to start the night with restaurants, bars, and unique shops within walking distance of the hotel. Rooms are quiet for a good night's sleep and the complimentary breakfast in the morning is the best of anywhere I have ever stayed.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank jacquelinecF5545XK
Stephanie C, Guest Relations Manager at Embassy Suites by Hilton Omaha - Downtown/Old Market, responded to this review

Thank you for your kind review of our hotel! We are happy you enjoyed the amenities we are proud to offer and that our Complimentary Breakfast made a difference in your stay! Please visit again soon!

Firth, Nebraska
Reviewed 1 week ago

Great place great location the staff is very friendly and helpful. Room was clean and really no issues. The only thing I could complain about would be the hot tub wasn't very hot and when we went to the pool at 11 the hot tub had about 15 kids in it and we where unable to enjoy the pool area....

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Carrie B
Stephanie C, Guest Relations Manager at Embassy Suites by Hilton Omaha - Downtown/Old Market, responded to this review

Thank you for your review. We do appreciate that you noticed our team members who did provide you the warmth and hospitality we are known for. It is unfortunate you were disappointed with the pool and spa area. Our team continually works to make sure that every guest is taken care of in a timely and convenient manner along with...

O'Neill, United States
Reviewed 1 week ago

Weekend Stay over St Patricks Weekend in Old Market. I was down in the old market for several hours on Saturday to come back to the room with my door propped open, bed was made so I knew housekeeping had left it propped open. Then when I checked out and reported the issue the lady snubbed me and did not...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank susandS5608YJ
Stephanie C, Guest Relations Manager at Embassy Suites by Hilton Omaha - Downtown/Old Market, responded to this review

Thank you for your honest feedback. We want to extend a sincere apology regarding your stay. It is unfortunate to hear the your room was left open after our staff went in. We also want to apologize about the customer service you experienced. I can assure you that both departments have been notified. We hope that you will choose to...

Las Vegas, United States
Reviewed 2 weeks ago

Marvelous experience, located very close (within walking distance) to everything you might need. Accommodations are excellent, staff very friendly, and service at reception and breakfast were superior.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank 362fredericks
Stephanie C, Guest Relations Manager at Embassy Suites by Hilton Omaha - Downtown/Old Market, responded to this review

Thank you so much for your kind review and positive feedback! It is wonderful to hear that each aspect of your stay was touched in some way by a member of our team - we truly love to bring the warmth and hospitality to every guests in ways both big and small! We look forward to your next visit.

Barstow, California
Reviewed 2 weeks ago

The rooms are excellent, very roomy. All the staff was friendly and helpful. They are willing to go out of their way to help you. They serve eggs to order for breakfast to include omelettes, with all the normal side items. The managers reception is great. Complimentary drinks for 2 hrs, While the selection is small it is understandable.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Timothy W
Stephanie C, Guest Relations Manager at Embassy Suites by Hilton Omaha - Downtown/Old Market, responded to this review

Thank you for your kind review of our hotel! We are happy you enjoyed the amenities we are proud to offer! Please visit again soon!

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Embassy Suites Omaha - Downtown/Old Market is the ideal location in the heart of Omaha's Old Market District just off I480.We are just a stones throw away from such famous Omaha attractions like the Henry Doorly Zoo, CenturyLink Center Omaha, TD Ameritrade Stadium, and Durham Museum, among many others within Omaha.Our beautiful hotel features large two-room suites, high-speed internet access, 24 hour Business Center, modern fitness center, FREE cooked-to-order breakfast each order, as well as complimentary drinks at our evening Manager's Reception. Work hard or stay and play at the Embassy Suites Omaha Downtown/Old Market hotel! ... more   less 

Additional Information about Embassy Suites by Hilton Omaha - Downtown/Old Market

Address: 555 S. 10th Street, Omaha, NE 68102
Region: United States > Nebraska > Omaha
Price Range: $218 - $669 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Embassy Suites by Hilton Omaha - Downtown/Old Market 3*
Number of rooms: 249
Reservation Options:
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Also Known As:
Embassy Suites Omaha Downtown/Old Market Hotel Omaha
Omaha Embassy Suites
Hotel Style:
#11 Romantic Hotel in Omaha
#13 Business Hotel in Omaha
#13 Family Hotel in Omaha
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Omaha - Downtown/Old Market staff and other travellers.
4 questions
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Minneapolis, Minnesota
over a year ago
Omaha, Nebraska
over a year ago
over a year ago

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Questions? Get answers from Embassy Suites by Hilton Omaha - Downtown/Old Market staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pool is actually accessible on floor 2 - not floor 1.”
 of 5 bubbles DebUiter, 20 Mar 2017 | Read review
“Rooms on the East side (opposite of the Old Market District) are quieter”
 of 5 bubbles bk1536, 14 Dec 2016 | Read review
“Corner rooms are very quiet and large with plenty of light.”
 of 5 bubbles reedeeda, 5 Dec 2016 | Read review
“Don't book along 10th Street, which faces Old Market. The bar noises can be loud on that side, so book up high and away from 10th Street”
 of 5 bubbles KeymasterMissouri, 5 Dec 2016 | Read review
“Ask for a room with a view of the fountain!”
 of 5 bubbles 698maddief, 2 Nov 2016 | Read review
5 of 5