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Doubletree Hotel Omaha - Downtown / Old Market

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Doubletree Hotel Omaha - Downtown \/ Old Market
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951 Reviews from our TripAdvisor Community

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There are newer reviews for Doubletree Hotel Omaha - Downtown / Old Market
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Showing 948: English reviews
Reviewed 20 January 2017

Stayed here 2 nights for a conference. Had some issues with my original room. The front office manager got me into a better room and brought the new key card to me (saving me a trip down to the lobby).

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Helpful?
Thank Haroon R
sbuonanni16, General Manager at Doubletree Hotel Omaha - Downtown / Old Market, responded to this review

Thank you for taking the time to review your stay, we are happy that you enjoyed your stay with us. We appreciate that you brought the room items to our attention, it is important that we know so that we can make the necessary repairs or replacements that may be needed. Will share your comments with our team as well!...

Holton, Kansas
Reviewed 18 January 2017

We stayed for their new years eve package that included room, dinner and breakfast for two and their ball room party featuring two cover bands. They have done this for several years. We also stayed the night before. We found the room clean and bed comfortable. Staff was friendly but did not know much about the new years eve party...

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Helpful?
Thank Dennis W
sbuonanni16, General Manager at Doubletree Hotel Omaha - Downtown / Old Market, responded to this review

Thank you for taking the time to complete a survey on your NYE stay with us. We always appreciate when guest let us know when they have a good stay and have enjoyed toe package. This way, we know what we are doing is right and we can keep doing it for the upcoming year. We did discuss the parking...

Juniata, United States
Reviewed 17 January 2017

Hotel staff was very friendly and helpful, loved the cookies. Rooms were pretty good size, very nice, and clean. Used shuttle staff both nights appreciated the service, both drivers were great...will stay there again!!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank rondal189
sbuonanni16, General Manager at Doubletree Hotel Omaha - Downtown / Old Market, responded to this review

Thank you for taking the time to complete a TripAdvisor review. We appreciate the wonderful scores and comments you gave us. I will be reviewing your survey with our team to inform them of the quality experience you've reported! I can't thank you enough on behalf of our operation for sharing your experience with us. It is certainly my hope...

Kansas City, Kansas
Reviewed 15 January 2017

I really liked this hotel. Mirrors on theach closet, counter space with the sink and shelves underneath for towels. View of the city and was able to check in through app and choose our room. Also can use my phone to open the room instead of the room key.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank crystald309
sbuonanni16, General Manager at Doubletree Hotel Omaha - Downtown / Old Market, responded to this review

Thank you for taking the time to complete a survey on your recent stay with our hotel. We always appreciate when guest let us know when they have a good stay. This way, we know what we are doing is right and we can keep doing it. I am glad you utilized the Digital key as well. A look into...

Geneva, United States
Reviewed 14 January 2017

The hotel is close to the airport as is almost every other hotel in Omaha. The desk and restaurant staff were polite and friendly. The room was clean. It was also very hot. 77 degrees. Staff said it could be fixed and sent up a fan. No valet. No bellman. Self parking ticket had to validated with every trip. Many...

Review collected in partnership with DoubleTree by Hilton
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1Thank Nancy T
sbuonanni16, General Manager at Doubletree Hotel Omaha - Downtown / Old Market, responded to this review

Thank you for taking the time to review your stay, we are happy that overall, you enjoyed your stay with us. I appreciate your comments on our great staff and clean rooms. We appreciate that you brought the other items to our attention, it is important that we know so that we can make the necessary adjustments that may be...

Farmington, Minnesota
Reviewed 13 January 2017 via mobile

This hotel is very dated and is in need of upgrades for the price they charge. Also was given a corporate rate for a vendor we were visiting and then they didn't honor it at checkin. Breakfast buffet was good but $17.50 wasn't worth the price. The bar was cold given it was pretty cold outside and they had an...

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Helpful?
Thank Joe E
sbuonanni16, General Manager at Doubletree Hotel Omaha - Downtown / Old Market, responded to this review

Thank you for taking the time to review your stay, we are happy that overall, you enjoyed your stay with us. We appreciate that you brought these items to our attention, it is important that we know so that we can continue to make the necessary adjustments that may be needed to improve ourselves. We do look forward to future...

Woodinville, WA
Reviewed 13 January 2017

Got a nice room on an upper floor, which was nice as the hotel had 2 conventions going on while we were there. Room was very clean and well appointed. Nice parking garage connected to hotel but run by the bank if you want covered parking. Got in after 10pm and just had the option of ordering from bar menu...

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Thank carrieul
sbuonanni16, General Manager at Doubletree Hotel Omaha - Downtown / Old Market, responded to this review

Thank you for taking the time to complete a TripAdvisor review. We appreciate the wonderful scores and comments you gave us. I will be reviewing your survey with our team to inform them of the quality experience you've reported! I can't thank you enough on behalf of our operation for sharing your experience with us. It is certainly my hope...

San Antonio, Texas
Reviewed 13 January 2017

My stay was excellent at this hotel. I have stayed at top notch hotels all around the world and this one ranks among them. Keep up the great service and remember a smile from the staff goes a long way.

Review collected in partnership with DoubleTree by Hilton
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Thank michaelanthonym2017
sbuonanni16, General Manager at Doubletree Hotel Omaha - Downtown / Old Market, responded to this review

Thank you for taking the time to complete a survey on your recent stay with our hotel. We always appreciate when guest let us know when they have a good stay. This way, we know what we are doing is right and we can keep doing it. Again, we appreciate you letting us know about your stay. We look forward...

San Francisco, California
Reviewed 12 January 2017

Rude staff and hot rooms with no ac.tey are suppose to have warm cookies (Told me when they persuaded me to stay there) but they did not. Just a below average stay but could have been better if they were more friendly.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank N1945MAchristopher
sbuonanni16, General Manager at Doubletree Hotel Omaha - Downtown / Old Market, responded to this review

I would like to thank you for taking the time to share your thoughts with us. It is our goal to ensure each guest has a great experience during their stay. I apologize that we did not meet your expectations. I wanted to let you know that we do care about each and every one of our guest, and this...

Missouri
Reviewed 9 January 2017 via mobile

Nobody is perfect! This place is a little dated but it was clean and welcoming and the staff was wonderful! From the warm, friendly greeting when checking in after a long day to the cleaning staff and manager the next day who wished my family a good morning with a nod and a smile. :) The lobby was a bit...

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Helpful?
Thank AnnaBananaRatesU
sbuonanni16, General Manager at Doubletree Hotel Omaha - Downtown / Old Market, responded to this review

Thank you for taking the time to complete a TripAdvisor review. We appreciate the wonderful scores and comments you gave us. I will be reviewing your survey with our team to inform them of the quality experience you've reported! I can't thank you enough on behalf of our operation for sharing your experience with us. It is certainly my hope...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Our DoubleTree by Hilton Omaha Downtown is located ideally in downtown Omaha, just off of I-480, and minutes from Eppley Airfield. We are minutes from everything, located across the street from First National Bank and Union Pacific, and 6 blocks from CenturyLink Center. We are also minutes from the Historic Old Market, Henry Doorly Zoo, Orpheum Theater, Midtown Crossing, and the Holland Performing Arts Center.Enjoy a warm and fresh DoubleTree cookie at anytime during your stay. Enjoy our luxurious accommodations, with thoughtful amenities such as a fitness center, indoor swimming pool, and excellent dining at our Signatures Restaurant. Omaha. Looking to host your own meeting? We have over 30,000 sq. ft of flexible meeting space in our Executive Meeting Center, as well as other flexible space. Come stay with us at our DoubleTree Omaha Downtown hotel and find out what you've been missing in Omaha! ... more   less 

Additional Information about Doubletree Hotel Omaha - Downtown / Old Market

Address: 1616 Dodge St, Omaha, NE 68102-1502
Region: United States > Nebraska > Omaha
Price Range: $167 - $445 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree Hotel Omaha - Downtown / Old Market 3.5*
Number of rooms: 413
Reservation Options:
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Also Known As:
Doubletree Hotel Omaha Downtown
Omaha Doubletree
Doubletree Omaha
Hotel Style:
#17 Business Hotel in Omaha
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree Hotel Omaha - Downtown / Old Market staff and other travellers.
8 questions
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Lake Balboa, CA
over a year ago
Omaha, Nebraska
3 months ago
Omaha, Nebraska
3 months ago

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Questions? Get answers from Doubletree Hotel Omaha - Downtown / Old Market staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“nice views from upper floors”
 of 5 bubbles boc20, 31 Jan 2017 | Read review
“I'd probably get a room looking south to the Woodman tower.”
 of 5 bubbles gilligan2011, 15 Oct 2016 | Read review
“Avoid rooms with connecting door”
 of 5 bubbles luru, 5 Oct 2016 | Read review
“ask for a room with a view of dodge street”
 of 5 bubbles madmh321, 6 Sep 2016 | Read review
“There is loud excavation on the odd side, so get a room with an even number”
 of 5 bubbles dmp717200, 29 Aug 2016 | Read review
5 of 5