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All reviewscookiesjunior suitedouble treefront deskattached restaurantcounter spaceeasy accessgreat hoteldoubletree hotelvery pleasant staybreakfast buffetstaff was very friendlywould stay here againpool and hot tubwould highly recommend this hotelbed was very comfortableconvenient location
Our stay at this Holiday Inn (very recently it was a Doubletree) has to be one of the worst hotel experiences of my life. The property itself is fine, but the customer service is poor. Prior to our stay, I called the hotel directly to...More
Response from Joe C, Guest Relations Manager at Holiday Inn Omaha SouthwestResponded 2 weeks ago
Thank you for taking the time to review your recent stay at Holiday Inn Omaha Southwest and giving us your valuable feedback. Our team takes great pride in providing excellent guest service and we are committed to creating experiences guests love. That being...More
Spent a week here for business. The wait staff at restaurant and catering for our group was friendly, helpful, and polite. We all tipped them well because they deserved it. The hotel room was clean and comfortable. The shuttle service to airport and around town...More
Nicely maintained hotel with great staff. Beds were very comfortable, room was quiet. Vida's (restaurant/bar) did not seem to have their act together. Slow to get waited on and drinks not up to par. Breakfast was a better experience.
This hotel is near major roadways. It is a short hop to Center St. and from there to Baxter Arena, and access to interstates is fairly straight forward if you are heading to the zoo, Old Market or other attractions. The hotel itself is accessed...More
Staying in town for business. Every time I returned to my room my door would not unlock. Each time I was blamed for keeping my key in my purse near my phone. The last time it was for two hours because even the master key...More