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TownePlace Suites Omaha West

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107 Reviews from our TripAdvisor Community

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There are newer reviews for TownePlace Suites Omaha West
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Showing 106: English reviews
El Paso, Texas
Reviewed 26 June 2015 via mobile

Wonderful staff. Excellent rooms and service. Front desk extremely helpful and courteous. Near a mall and many places to eat. Quick trip to the airport. Great location. And outstanding customer service

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Helpful?
Thank Javi L
Warrenton, Missouri
Reviewed 22 June 2015

What I liked about this hotel: Clean and roomy, having a kitchenette with a larger fridge with a freezer was nice, the mattresses were super comfy, staff was friendly, parking was good.. and even though we were in the closest room to the ice machine it wasn't too noisy (I did sleep with ear plugs however). Breakfast was simple, but...

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Thank Lydia G
Reviewed 16 June 2015 via mobile

My daughter and I came to Omaha for 1 day of business meetings. Before we could head back home to Sioux Falls we found out we had car trouble and needed to wait til morning for a mechanic. Amy W, from Towneplace Suites was helpful, friendly and made us feel at ease that we were in the right place for...

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Thank Linda1929
Reviewed 16 June 2015 via mobile

We called for a last minute room, due to car problems, and Amy W. Was so awesome as our receptionist!! She made sure we had what we needed and gave fantastic suggestions for food in the area! She really took care of us when we needed it most! Beautiful and clean rooms! So beyond impressed with this hotel and Amy...

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Thank toririot
Emory, Texas
Reviewed 7 June 2015

We are used to being greeted with a friendly face, did not happen ! The TV in the room had sound and no picture, called down and the phone rang, no one answered. Went down to find her and she said sometimes that happens ! No help whatsoever, we took a chance on this hotel and checked out the next...

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1Thank Fdrl L
Kristy P, General Manager at TownePlace Suites Omaha West, responded to this review

Hello – thank you for writing a review and giving me feedback on my staff. I’m sorry that you had bad experience at the hotel. Providing a memorable experience is what we try for and it looks like we fell short on your stay. I would like to do some research on who was working while you visited the hotel....

Fayetteville, Arkansas
Reviewed 4 June 2015 via mobile

We stayed just one night but I would recommend this place to any budget traveler! The decor is nothing special but it's very clean with a kitchen! Full size refrig, microwave and plates, glasses, cups and silverware. No funny smells - no mold - no stains on the carpet!!! This is a bargain you can live with!

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Thank Christina S
Nebraska
Reviewed 24 May 2015

As a Platinum member of the Marriott loyalty program I have come to expect outstanding service and attention, but this property was a disappointment. I checked in on the Android app and later called to say I'd be later than originally planned. When I arrived, the evening clerk was apparently training a new hire; and greeting me was not high...

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Thank CG45144
Kristy P, General Manager at TownePlace Suites Omaha West, responded to this review

Thank you for taking the time to complete the TripAdvisor comments in regards to your recent stay at the TownePlace Suites Omaha West. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for service. I have shared your feedback...

Nebraska
Reviewed 22 May 2015

The rooms are very spacious and clean with the beds being super comfortable! It is conveniently located and was easy to get to. Very friendly staff and we definitely enjoyed our stay. We will stay again.

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Thank Mel B
Reviewed 10 May 2015 via mobile

This place was perfectly clean and everyone was amazingly friendly (except one house keeper). No complaints!! Everyone was very friendly and the room was great. Stayed cold at night with no issues. We stayed here for 5 nights and it was worth every penny.

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Thank Jennifer P
San Francisco, California
Reviewed 21 April 2015

I spent 2 separate weeks (a total of 8 nights) at Towneplace Stes Omaha Marriott. It is an excellent property. It is very conveniently located near many restaurants and shops. The staff is very friendly. The room is very comfortable, clean, and spacious. I purchased the premium high-speed internet and it worked very well. I would definitely stay here again.

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Thank DERICK S

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service

Additional Information about TownePlace Suites Omaha West

Address: 10865 West Dodge Road, Omaha, NE 68154
Region: United States > Nebraska > Omaha
Price Range: $144 - $245 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — TownePlace Suites Omaha West 2.5*
Number of rooms: 108
Reservation Options:
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Also Known As:
Towneplace Suites Omaha West Hotel Omaha
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Questions & Answers

Here's what travellers have asked, with answers from TownePlace Suites Omaha West staff and other travellers.
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Questions? Get answers from TownePlace Suites Omaha West staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“3rd floor was great”
 of 5 bubbles billa104, 21 Aug 2016 | Read review
“get a room on west side away from 680”
 of 5 bubbles Sooper5, 11 Aug 2016 | Read review
“The pool is right by the main lobby, so if you want quiet, stay off the first floor or stay at the ends of the building.”
 of 5 bubbles MattG324, 28 Jun 2016 | Read review
“First class and very clean and private!”
 of 5 bubbles K3289CYrobertn, 20 May 2016 | Read review
“Ask for a quiet room, as some rooms are closer to the highway.”
 of 5 bubbles emccwd, 21 Dec 2015 | Read review
5 of 5