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TownePlace Suites Omaha West

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Traveller (12)
Room & Suite (17)
Dining (4)
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Overview
  • Excellent47%
  • Very good28%
  • Average16%
  • Poor4%
  • Terrible5%
Travellers talk about
“full kitchen”(8 reviews)
“bedroom suite”(5 reviews)
“burner cooktop”(2 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (125)
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LanguageEnglish
57
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All reviewsfull kitchenbedroom suiteburner cooktopfrontage roadwafflesbit wornfourth floorpool waterboth morningswaffle makerbeds were very comfortablecold cerealthe general managerfitness roomwest sidethree nightsgreat room
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11 - 15 of 123 reviews
Reviewed 6 August 2017 via mobile

 0 reviews 8/6/2017 Terrible, terrible, terrible!!! Reserved and prepaid for room a month in advance. Checked in on line at 430PM, got to hotel at 9 and they did not have our room. We had reserved a two room suite, as we have two small children,...More

Thank bizzles80
Response from Bill A, General Manager at TownePlace Suites Omaha WestResponded 7 August 2017

Thank you for your comments about your recent stay at my hotel. I apologize for the way your room reservation was handled and I will investigate. We surely missed the Marriott standards on many areas. This is not the way things are done.

Reviewed 20 July 2017

This location is convenient for the things I do in Omaha. The facility is clean and the staff is friendly. I had booked a room with two beds but did not arrive until late. They provided me with 2 one bed rooms to accommodate my...More

Thank DaisyPatch1970
Response from Bill A, General Manager at TownePlace Suites Omaha WestResponded 21 July 2017

Thank you for allowing us to be part of your journey. We appreciate your kind comments. We try to accommodate all requests but it is not always possible. Thank you for being understanding about your requested room change

Reviewed 25 June 2017 via mobile

Beautiful hotel. Great pool and fitness room. Biggest problem is that $200 dollar incidental was taken out and yet was never able to be refunded back to me. I had contacted the hotel a couple different times and no one was able to help me.More

Thank cassey91
Response from Bill A, General Manager at TownePlace Suites Omaha WestResponded 26 June 2017

Dear Cassey91, Thank you for your comments. Please contact me at (402) 590-2800, ext #503 and Ill be glad to take a look at your issue. I would think its just a hold and will be release in a few days. The hotel released it...More

Reviewed 18 May 2017

The staff was very helpful. The rooms were clean. We were given a nice room where we could unload our car of items we were taking to our son and family in Illinois. We especially liked the comfortable beds. Our other son was able to...More

Thank Wayne C
Response from Bill A, General Manager at TownePlace Suites Omaha WestResponded 19 May 2017

Thank you for your kind comments. I will share them with our team. Thank you for allowing us to be your hosts while you continued your journey.

Reviewed 3 May 2017

Reserved online in late Jan. for last weekend in April for family birthday in area. Initial request was for 2 rooms each with 2 queens, one needed to be handicap and close to elevators. Used mobile app to check in, very convenient! Upon check in,...More

Thank SAS1978
Response from Bill A, General Manager at TownePlace Suites Omaha WestResponded 4 May 2017

Thank you for your comments. I will make sure the team knows.

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Indoor pool
Details
Price range
USD 105 - USD 241 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 105 - USD 241 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (12)
Room & Suite (17)
Dining (4)
Questions & Answers
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Bill A
9 November 2016|
Answer
Response from Bill A | Property representative |
Yes we are pet friendly. There is a non-refundable Pet Deposit of $100.00. We accept most residential pets up to 130 lbs. They must be on a leash and the owner is responsible for picking up after their pets.
0
Votes
Room Tips
"I wouldn't recommend staying here"
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"Small fitness center but not crowded, so may need to go early if you need treadmill :)"
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"Had family on first, second and fourth floors all suites were good."
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"room 107 is close to the front on the main floor. King bed with sofa sleeper."
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