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Comfort Inn at the Zoo

262 reviews
#55 of 84 Hotels in Omaha
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Traveller (19)
Room & Suite (19)
Dining (3)
Overview
  • Excellent26%
  • Very good39%
  • Average18%
  • Poor9%
  • Terrible8%
Travellers talk about
“jimmy johns”(7 reviews)
“room was clean”(25 reviews)
“small pool”(8 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2.5 Star Hotel
All hotel details
Rooms
12 Mar.13 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (262)Write a Review
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71 - 75 of 260 reviews
Reviewed 12 April 2016 via mobile

The room was clean, but that's about the best I can say. Management allowed loud raucous parties in the pool area that did not allow for family time in the pool. The breakfast was decent, but seating in the breakfast area was terrible. I will...More

Thank Wendy K
Response from ManagementTeamGM, Manager at Comfort Inn at the ZooResponded 3 May 2016

Dear Guest, Thank you for taking the time to write about your recent stay with us. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the...More

Reviewed 24 March 2016 via mobile

The hotel and room was clean. The staff was friendly and very helpful. Our overall experience here was great. I would recommend this hotel to anyone. We didn't try the breakfast or make use of the pool.

Thank Abuttman
Response from ManagementTeamGM, Manager at Comfort Inn at the ZooResponded 29 March 2016

Dear Guest, Thank you for the wonderful review. We are so pleased you enjoyed your stay with us. We look forward to your next visit. Sincerely, Hotel Management

Reviewed 19 March 2016

We had reservations to stay here. On the outside it looked nice. When we walked in the lobby door the pool was on the other side of the glass. It was very small and packed. We had 2 - 9 yr olds and a 14...More

1  Thank Jayhawk290
Response from ManagementTeamGM, Manager at Comfort Inn at the ZooResponded 29 March 2016

Dear Guest, Thank you for taking the time to give us this valuable feedback. We use this information to continually improve our services. Thank you for your business and we hope you stay with us again. Sincerely, Hotel Management

Reviewed 18 March 2016 via mobile

I am loyal to choice hotels, however, I was billed twice, brought it up to the manager this morning. She told me to call back in afternoon, I did that now they claim its the banks problem now. Called the bank, bank says can't do...More

2  Thank piperpilot75
Reviewed 16 March 2016

Condition of grounds and luggage rack were in poor condition. When we check in, we were told where our room was at. Come to find out there isn't an elevator....After a long day with kids, the last thing I wanted to do was carry tons...More

1  Thank Jess G
Response from ManagementTeamGM, Manager at Comfort Inn at the ZooResponded 29 March 2016

Dear Guest, Thank you for taking the time to review our hotel. We apologize for any dissatisfaction during your stay with us. We appreciate the valuable feedback and use this information to continually improve our services. Thank you for your business and we hope you...More

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About
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Breakfast Available
Room amenities
Microwave
Things to do
Pool
Heated pool
Indoor pool
Fitness Centre with Gym / Workout Room
Details
Price range
USD 54 - USD 125 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
USD 54 - USD 125 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (19)
Room & Suite (19)
Dining (3)
Pool & Beach (2)
Questions & Answers
Ask a question
Melissa P
22 July 2016|
AnswerShow all 4 answers
Response from MichelleVacationer | Reviewed this property |
If you click on the map to the right of your screen, you will see that going north on 13th will take you straight to the market.
0
Votes
Lynn A
16 March 2016|
Answer
Response from MichelleVacationer | Reviewed this property |
Yes, there was. Also a little refrigerator.
0
Votes
Lynn A
16 March 2016|
AnswerShow all 2 answers
Response from Ronda S | Reviewed this property |
My room had a small one
0
Votes
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12
Room Tips
"Go somewhere else"
Read review
"The suites are very spacious. Park close to the hotel."
Read review
"Maybe room on top floor. Although no elevators."
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"Heads up, no elevator. Go early for breakfast."
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