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BEST WESTERN Golden Lion Hotel

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387 Reviews from our TripAdvisor Community

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Showing 373: English reviews
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Douglas, Alaska
Reviewed 14 February 2017

Quite a few issues. This is the second time we've stayed at this hotel and we will not be back. Burnt out lightbulbs, bulk lotion dispenser held rancid lotion, a lot of noise in the room when we requested a quiet room ( we were placed in a room right next to a major busy road -36th Avenue) and had...

Review collected in partnership with Best Western
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Helpful?
Thank Michelle K
Adam W, General Manager at BEST WESTERN Golden Lion Hotel, responded to this review

Michelle K- Thank you for taking the time to share your comments regarding your recent stay with us. We certainly apologize for not meeting your expectations and do hope you may reconsider in the future and give us another shot. We strive to offer excellent customer service and an unmatched price/value ratio and we will use your comments immediately to...

HOTEL’S FAVOURITE REVIEW
Reviewed 30 January 2017

We were very impressed with the cleanliness of our room. The bathroom was really clean which is of great importance to our family! The shampoo, conditioner and soap dispensers in the shower are so much more convenient that the small amenity bottles in other hotels. With the dispensers, we didn't have to worry about running out of shampoo or conditioner...

Review collected in partnership with Best Western
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Thank 740buffyg
About Hotel's Favourite Review
Adam W, General Manager at BEST WESTERN Golden Lion Hotel, responded to this review

740buffyg- Thank you for taking the time to review your experience at the Best Western Golden Lion Hotel. We appreciate your feedback and are happy to hear that you enjoyed your time with us! We are truly excited about our staff and product and we love showing it off to our guests! Should your travels bring you back to Anchorage...

Madison, Wisconsin
Reviewed 14 February 2017

We booked through Costco travel site for one night. It was excellent stay and clean and the front office was very friendly. Location was only the issue. But we had a car and didn't have any issue. Definitely would recommend to anyone.

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Helpful?
Thank Dee R
Adam W, General Manager at BEST WESTERN Golden Lion Hotel, responded to this review

Dee R- Thank you for taking a moment to share your thoughts on your most recent experience with us here at the Best Western Golden Lion! We are happy to hear of your positive stay with us and appreciate you voicing your opinions on our hotel! We take great pride in both our staff and our product and we are...

Wasilla, Alaska
Reviewed 25 January 2017

We held our first company training outside of our office this year and choose the Golden Lion. We had a social even the evening before with rooms booked for convenience and safety. The hotel rooms are very spacious and clean, the beds very comfortable. We had the hotel cater the evening event as well as breakfast and lunch and they...

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Helpful?
Thank judytebow
Adam W, General Manager at BEST WESTERN Golden Lion Hotel, responded to this review

Judy Tebow - Thank you so much for spending a moment of your day to review your experience at our hotel! We truly loved having the Tebow Group in house with us. We are happy to have the 36 Bistro on site to offer catering and event needs and proud to hear they did a great job meeting your expectations...

Chefornak, Alaska
Reviewed 23 January 2017

Excellent place to stay, nice and quiet place to sleep. Meals were great. Employees were very friendly and caring plus helping. Nice views and clean rooms. But wish there was tide cleaners for washing clothes.

Review collected in partnership with Best Western
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Thank F3633NOclairet
Adam W, General Manager at BEST WESTERN Golden Lion Hotel, responded to this review

F3633NOclairet - Thank you for taking the time to leave your remarks concerning your recent stay with us. We are happy to hear that you enjoyed your time here at the Best Western Golden Lion. We strive to offer exceptional service to every guest and are proud to see our efforts resulting in positive guest experiences! We hope to see...

Grand Haven, Michigan
Reviewed 20 January 2017

The hotel was clean, but it's located in a part of town which is pretty shady. We went out for a walk at about 10:00pm, and saw a number of "ladies of the evening", and what appeared to be some drug transactions on the street. If you stay there, just make sure you have what you need, and don't go...

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Helpful?
Thank drcser
Adam W, General Manager at BEST WESTERN Golden Lion Hotel, responded to this review

drcser - Thank you for taking the time to review your stay at our hotel. I'm glad that you enjoyed our product, staff, and cleanliness. As for your findings outside of our hotel, I certainly apologize for those. As a team, we put in a great effort to monitor both our physical hotel and the property it sits on. I...

Anchorage, Alaska
Reviewed 1 January 2017

I checked in because of the brand name. Compared to other locations I was totally disappointed that breakfast was not included. The reason given that there was a independent restaurant on the premises and part of the agreement was hotel would not serve breakfast. and that we were more than welcome to use the restaurant (high price.) Sad as many...

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Helpful?
Thank Desmond O
Adam W, General Manager at BEST WESTERN Golden Lion Hotel, responded to this review

Desmond O - Thank you for taking the time to review your most recent visit to our hotel. On behalf of the entire team, I would like to apologize for not meeting your expectations. If you would like to discuss your experience further, please feel free to contact me directly at the hotel. Safe travels, Adam W - General Manager

Toksook Bay, United States
Reviewed 29 December 2016

Thank you for letting me stay. I prefer this hotel than any other. The staff were awesome. The restaurant.was great. Including the staff. I didn't have any problems there with guests or staff. Hotel was quiet and didn't need to make a complaints. Room was clean including the whole hotel.

Review collected in partnership with Best Western
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Helpful?
Thank marlenec434
Adam W, General Manager at BEST WESTERN Golden Lion Hotel, responded to this review

Marlenec434 - Thank you for taking the time to share your feedback on your recent stay with us here at the Best Western Golden Lion! Myself and the team are happy that you enjoyed your time with us and we look forward to your next visit! Safe Travels and Happy New Year!

anchorage, United States
Reviewed 9 November 2016

Was satisfactory, but, didn't get my room cleaned till a day before we left. We were also in a hurry to check out but was a long line, tried to get the attention of one of the workers but, she just ignored us so we just walked out and left because we were almost late for our check in. I've...

Review collected in partnership with Best Western
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Helpful?
Thank Brenda W
Adam W, General Manager at BEST WESTERN Golden Lion Hotel, responded to this review

Brenda W - Thank you for taking the time to provide your feedback. I apologize for the delayed response, but we are reviewing your comments and will certainly use them as we make an effort to improve on these items in the immediate future. Thank you again and we hope to see you back at the Best Western Golden Lion...

Ketchikan, United States
Reviewed 6 October 2016

Rooms were nice, customer service was excellent. Except I over heard one desk clerks loudly claimed he was "off the clock" in his word as he sat behind the counter, and was not willng to help another desks clerk complete a task of some sort. Other than that, nice hotel stay, great breakfast too!

Review collected in partnership with Best Western
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Thank Peter J

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Room Service
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Best Western Golden Lion Hotel located only 5 miles from the Anchorage Airport. ... more   less 

Additional Information about BEST WESTERN Golden Lion Hotel

Address: 1000 East 36th Avenue, Anchorage, AK 99508
Region: United States > Alaska > Anchorage
Price Range: $108 - $311 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Golden Lion Hotel 2.5*
Number of rooms: 100
Reservation Options:
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Also Known As:
Best Western Anchorage
Anchorage Best Western
BEST WESTERN Golden Lion Hotel Anchorage, Alaska
Hotel Style:
#4 Green Hotel in Anchorage
#13 Business Hotel in Anchorage
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Golden Lion Hotel staff and other travellers.
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Fairbanks, Alaska
over a year ago
1 month ago
Saginaw, Michigan
5 months ago

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Questions? Get answers from BEST WESTERN Golden Lion Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“OK if your not expecting much and there's no where else to stay.”
 of 5 bubbles danmurphy18, 26 Aug 2016 | Read review
“odd number room on upper floor are quieter”
  • lounge chair - computer table to the right out of picture
  • beds - computer table in the back center
  • in the shower - and lotion and soap in dispensers by sink
  • Bathroom with white light bulbs above sink
  • microwave, TV, Refrigerator
 of 5 bubbles SueinSalem, 14 Aug 2016 | Read review
“Pick the second floor, it will put you near everything.”
 of 5 bubbles 846seventhc, 30 Jul 2016 | Read review
“Ask for a room on the other side of the highway”
 of 5 bubbles Hiker0957, 6 Jul 2016 | Read review
“Maybe when they've finished remodeling, and after giving their help more time or training on room cleaning, it might be a better hotel.”
 of 5 bubbles lcballance, 5 May 2016 | Read review
5 of 5