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Dimond Center Hotel

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Dimond Center Hotel
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413 Reviews from our TripAdvisor Community

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Showing 396: English reviews
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Reviewed 1 week ago NEWvia mobile

I think this is the best value in anchorage. Staff is great. Room is spacious with fridge and microwave. The bathtub is a great extra I always enjoy. Would recommend to anyone on business or pleasure trip.

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Helpful?
Thank Nancy C
Management response:

Nancy C, We appreciate your feedback as we always strive to improve excellence. We are pleased that you were able to enjoy the bathtub! Thank you for your recommendations and hope to see you soon! -DCH Management

Reviewed 1 week ago via mobile

We booked a room with a king bed was put in a room with two queen beds. When we complained we were told they had no more rooms with king size beds. Our ice bucket was 1/4 filled with water melted ice or just not all water emptied when washed who knows which it was again was treated rudely by...

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Helpful?
Thank Dionja J
Management response:

Dionja j; We do apologize that you experienced the stated issues. However we do strive to improve excellence in Customer Service. We hope that we can see you in the future. If you would consider giving us another shot, contact the Guest Services Supervisor Julia Shanagin at 907-770-5000 and she will be more than pleased to assist you. -DCH Management

Fairbanks, Alaska
Reviewed 14 March 2017 via mobile

I have to say, I was a little disappointed in our most recent stay. This is the third time we have stayed at this hotel. We've never had any issues, but I was disappointed in the staffing. It was difficult to get a shuttle to the hotel from the airport, as no one wanted to answer the phones at the...

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Helpful?
Thank EWEBB2014
DCHTEAM, Dimond Center Hotel Team at Dimond Center Hotel, responded to this review

EWEBB2014 Thank you for staying at and reviewing the Dimond Center Hotel. We are so very sorry that your experience with us didn’t meet your expectations. As you know from your past experiences at our hotel, the service failures you experienced are contrary to the service we typically execute for our valued patrons, and I profusely apologize. Your most recent...

Reviewed 13 March 2017 via mobile

Chris delivered outstanding customer service. Very gracious, informative and hospitable. Directed me to great eateries and places of interest. Shared local facts and historical nuggets. I will definitely return to Dimond Center Hotel

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Helpful?
Thank Darryl G
DCHTEAM, Dimond Center Hotel Team at Dimond Center Hotel, responded to this review

Darryl G, Thank you for staying at and reviewing the Dimond Center Hotel. Thank you also for letting us know how helpful Chris was to you. Chris like all our Team Members takes pride in assisting our guests. We all strive to help our guests enjoy their stay at The Dimond Center Hotel and Anchorage. We look forward to seeing...

Reviewed 12 March 2017 via mobile

What an amazing experience!! Phenomenal location for any type of Business meeting and presentation. The manager Michael is like a concierge always checking on us to make sure everything is all right!! Phenomenal overall experience and the staff is top notch. Can't wait for the Resturant to open

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Helpful?
Thank Eric S
DCHTEAM, Dimond Center Hotel Team at Dimond Center Hotel, responded to this review

Eric S Thank you for staying at, having a meeting, and reviewing the Dimond Center Hotel. We are thrilled you had an “amazing experience” and liked our location. Michael and the Entire Dimond Center Hotel Team work to help each of our guests enjoy their time at the hotel. We will insure Michael knows you appreciate his dedication to service....

Reviewed 12 March 2017 via mobile

Highly recommended. The stuff is so friendly. You will feel like you are home. It's clean. Food is great. For business it's place to be. Especially Thanks to Manager Michael for his very caring services. I will recommend this hotel to all my friends. I stayed here for pleasure once too. Very close to Walmart and Sam's and mall. Great...

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Helpful?
Thank Iveria L
DCHTEAM, Dimond Center Hotel Team at Dimond Center Hotel, responded to this review

Iveria L Thank you for staying at, having a meeting, and reviewing the Dimond Center Hotel. We are pleased you found our Staff friendly and that Michael provided “Caring services”. Michael and the Entire Dimond Center Hotel Team work to help each of our guests enjoy their time at the hotel. We appreciate you recommending the hotel to your friends...

Reviewed 12 March 2017 via mobile

What a wonderful hotel! I really enjoy size of the room including spa bathroom! Stuff are very helpful and eager to help!!! I also loved that Hotel carries a lot of Alaska's history and there are some beautiful pieces of native Alaska art in the lobby that just wowed me! Highly recommend!

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Thank Svetlana G
DCHTEAM, Dimond Center Hotel Team at Dimond Center Hotel, responded to this review

Svetlana G, Thank you for staying at and reviewing the Dimond Center Hotel. We are pleased you found our Staff friendly and “… eager to help”. Entire Dimond Center Hotel Team work to help each of our guests enjoy their time at the hotel. We agree the large soaking tubs give the rooms a spa like feel. Dimond Center Hotel...

Reviewed 5 March 2017

The rooms at this hotel are spacious and are clearly an upscale from the typical hotel room. The rooms have high ceilings and are large as was the bathroom, which included a shower and a double deep tub. The staff were friendly and helpful at all times. The free breakfast was complete with hot, fresh eggs, sausage, biscuits & gravy,...

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Helpful?
Thank eblocker4460
DCHTEAM, Dimond Center Hotel Team at Dimond Center Hotel, responded to this review

Eblocker4460 Thank you for staying at and reviewing the Dimond Center Hotel. We are pleased you liked our 600+ square foot rooms, large soaking tubs, comfortable beds, complimentary breakfast, and central location. In addition to the items you mentioned we offer complimentary parking, complimentary WIFI and a complimentary airport shuttle. We hope to see you next time you travel to...

Kodiak Island, Alaska
Reviewed 5 March 2017 via mobile

I stayed there for two nights with my daughter last month. The first night we were picked up at the airport by their shuttle van, a comfortable ride with a friendly driver. Our two queen bed room was very spacious and clean with tall ceilings and an oversized tub which was welcome after traveling so long. The included continental breakfast...

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Helpful?
Thank AGKJason
Savannah, Georgia
Reviewed 18 February 2017

I've stayed at the Dimond Center hotel twice when in Anchorage on business. The rooms are large; the bathroom includes a shower and a tub, separated from the bedroom by a louvered screen that can be opened. The hotel has a bar with a limited but good selection of sandwiches; many chain-restaurant options are nearby at the Dimond Center shopping...

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Thank yelvington

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Amenities

Highlights
  • Free Parking
  • Breakfast included
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Opened in 2002, the Dimond Center Hotel was designed with your comfort and convenience in mind. Located in the heart of Alaska’s largest shopping district, 10 minutes from Ted Stevens International Airport, and only 15 minutes from downtown, no other hotel puts you next door to all that Anchorage has to offer! Our spacious guest rooms offer a unique experience of peace and relaxation; all featuring a 72” soaking tub, 42” flat screen TV, and the Ultimate Dream Bed by Serta. Room amenities include a mini-fridge, microwave, the Keurig coffee maker, plush bath robes and much more! ... more   less 

Additional Information about Dimond Center Hotel

Address: 700 E Dimond Blvd, Anchorage, AK 99515
Region: United States > Alaska > Anchorage
Price Range: $143 - $368 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Dimond Center Hotel 3*
Number of rooms: 109
Reservation Options:
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Also Known As:
Dimond Hotel Anchorage
Dimond Center Anchorage
Hotel Dimond Center
Dimond Center Hotel Anchorage, Alaska
Hotel Style:
#10 Business Hotel in Anchorage
#13 Romantic Hotel in Anchorage
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Questions & Answers

Here's what travellers have asked, with answers from Dimond Center Hotel staff and other travellers.
5 questions
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Questions? Get answers from Dimond Center Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a King room.”
eblocker4460, 5 Mar 2017 | Read review
“If your looking for a tip, just take what the hotel has to offer and they all are excellent.”
yukon727, 13 Feb 2017 | Read review
“Stayed in a corner room .Far from elevator, but very private so that TV does not disturb neighbor”
922joanw, 21 Jan 2017 | Read review
“ask for a double queen room - end of the corridor - for extra space and quieter side of the hotel.”
Charleygirl76, 25 Sep 2016 | Read review
“I loved my king room”
Lost_In_You2, 7 Sep 2016 | Read review
5 of 5