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Warning: Does not have shuttle service, the pool has been out of service for a long time, and make sure to check room... we had to switch rooms because they put us in a smoking room and then moved us to the non smoking room...More
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This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Response from 00esa, General Manager at Extended Stay America - Anchorage - DowntownResponded 5 June 2017
We were disheartened to read your review. Please accept our sincere apology for the problems you encountered. You deserved a comfortable stay, and we did not live up to your expectations. We are truly sorry for the smoke smell that compromised your experience. We will...More
I was disappointed in this hotel experience. The room was small and cramped and the Internet was very slow. Breakfast consisted of granola bars and coffee. There was a $10 fee for parking, which I thought was ridiculous. I was traveling alone for business and...More
Response from 00esa, General Manager at Extended Stay America - Anchorage - DowntownResponded 5 May 2017
Thank you for your feedback. I was disheartened to read that we did not live up to your expectations, and we are truly sorry your stay was less than satisfactory. We are taking appropriate steps to ensure our future guests have a better experience. I...More
TERRIBLE SERVICE! Cannot get a hold of management to handle situations! Room was dirty! Someone broke into my room and stole a bunch of stuff; this place doesn't have cameras anywhere! Then they overcharged me by $1100!!!!!! CANNOT get a hold of anyone in management...More
This hotel is nice, inexpensive, comparable to other hotels in town. I've dealt primarily w/Tyler at the front desk. He is a very professional and helpful employee. He provides many helpful tips for dining and for travel in and around Anchorage. He is a true...More
Thank Rob B
Response from Manager_11525, Manager at Extended Stay America - Anchorage - DowntownResponded 21 December 2016
Thank you Rob, for taking the time to write a review of your stay. I sincerely apologize that our pool was out of service during your time with us, please rest assured we are diligently working to resolve the issue to bring it back in...More
This property is barely adequate. The room was mostly clean; the bath had mold in the caulking. The minimal housekeeping really shows. The carpet in the hallways did not get swept the three days I was there (and it needed it).
Most disappointing of all...More
USD 91 - USD 195 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Extended Stay Deluxe Anchorage - Downtown Hotel Anchorage ,
Extended Stay Anchorage ,
Anchorage Extended Stay ,
Extended Stay America - Anchorage - Downtown Alaska