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SpringHill Suites Anchorage University Lake

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SpringHill Suites Anchorage University Lake
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415 Reviews from our TripAdvisor Community

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Showing 394: English reviews
WNC
Reviewed 28 July 2015 via mobile

We used this hotel as a base during our Alaska vacation staying on 4 separate occasions over the course of two weeks. Every time we were met with enthusiastic and courteous staff. While not able to partake of the free breakfast due to early travel, the staff had "to go" breakfasts waiting for us every morning. The shuttle service works...

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Helpful?
Thank ehjWnc
Chris R, General Manager at SpringHill Suites Anchorage University Lake, responded to this review

Dear ehjWnc, Thank you for taking the time to complete a review regarding your recent stay with us. I am happy to hear that we handled any issues promptly and that we exceeded your expectations! We look forward to being at your service again soon! Very Respectfully, Chris J. Racanelli | General Manager University Lake SpringHill Suites by Marriott chris.racanelli@nmsusa.com

San Luis Obispo County, California
Reviewed 23 July 2015

The staff was very helpful and there is a nice pond behind the hotel that is a really nice place to walk, plus people had their dogs. The room was clean with nice beds and breakfast was nice. I will for sure stay here again!

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Helpful?
Thank Chantel P
Chris R, General Manager at SpringHill Suites Anchorage University Lake, responded to this review

Dear Chantel, Thank you for taking the time to complete a review of our hotel. I love hearing that we exceeded your expectations and look forward to being at your service again soon! Very Respectfully, Chris J. Racanelli | General Manager chris.racanelli@nmsusa.com

Houston, Texas
Reviewed 19 July 2015

Family of four stayed here in July 2015. We all agreed it was one of the best night of sleep ever in a hotel. The beds were comfy and the halls were quiet. We never even heard other guests at night. Complimentary breakfast was perfect and outdoor seating made for an awesome start to the day. Lake behind hotel was...

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Helpful?
Thank Jennifer M
Chris R, General Manager at SpringHill Suites Anchorage University Lake, responded to this review

Dear Jennifer M, Thank you for the great review and kind words! I'm happy to hear that we exceeded all your expectations and that you were able to see some of the beavers behind the hotel! We look forward to being at your service again in the future! Very Respectfully, Chris J. Racanelli | General Manager chris.,racanelli@nmsusa.com

Lakewood, Colorado, United States
Reviewed 19 July 2015

Easy to get to from the airport and then easy access to the Seward Highway. Checked in late to stay one night after long travel day. Room was clean, bed comfortable, and like that there is a toilet and sink separate from the shower and dressing area. Breakfast was standard for the Marriott chains, not exceptional, but filling. The breakfast...

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Helpful?
Thank ShirleyO700
Chris R, General Manager at SpringHill Suites Anchorage University Lake, responded to this review

Dear Shirley, Thank you for taking the time to complete of our property. I appreciate the feedback as it allows us to celebrate our successes and address our shortfalls. Should there be anything I may assist you with, please don't hesitate to reach out. Thank you again and I hope to be at your service again in the future. Very...

Potomac, MD
Reviewed 10 July 2015

This is a relatively new property with spacious clean rooms and very modern designed bathrooms- 2 separate bath areas- one with toilet and sink and the other with bathtub and sink. The free breakfasts are a nice bonus. The location is a bit out of the way near the university so not many restaurants/shops in the area. We also stayed...

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Helpful?
Thank sulurph
Chris R, General Manager at SpringHill Suites Anchorage University Lake, responded to this review

Dear sulurph, Thank you for taking the time to complete a review regarding your recent stay with us. We strive to exceed our guests expectations and I'm happy to hear that we've done so in your case as well. I truly appreciate your business and hope to be at your service again in the future! Very Respectfully, Chris J. Racanelli...

Paris, France
Reviewed 9 July 2015

really friendly staff, great breakfast, free internet access. free car park. Hotel situated around the alaska university an the lake. Free shuttle bus from airport or to go downtown. I would really recommand this hotel is ou stay in anchorage, the room was huge and the staff make everything possible for you to have a great stay with them

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Helpful?
Thank Titi2106
Chris R, General Manager at SpringHill Suites Anchorage University Lake, responded to this review

Dear Titi2106, What an awesome review and feedback! I truly appreciate it and am glad to hear that our team treated you like you were a guest in their own home. Thank you so much and I hope to be at your service again soon! Very Respectfully, Chris J. Racanelli General Manager

Morganton, North Carolina
Reviewed 9 July 2015

Nice hotel with friendly and helpful staff. Room was large with a unique bathroom in two separate sections. Next to a nice lake with a walking trail. We saw a beaver lodge and Bald Eagles on our walk. Hotel is convenient to downtown.

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Helpful?
Thank travelguys221
Chris R, General Manager at SpringHill Suites Anchorage University Lake, responded to this review

Dear travelguys221, Thank you for the review and feedback. You got lucky you were able to see some eagles. They're not too common around the hotel. We look forward to being at your service again soon! Very Respectfully, Chris J. Racanelli General Manager

Minnesota
Reviewed 7 July 2015

My mom was visiting family in Anchorage when she ended up in Providence hospital. I flew up from Minnesota with no reservation and they had one room for only 1 night. Super disappointed as the 2 ladies on the desk, and if I hadn't been so tired I would have gotten their names were fantastic and helpful. From helping me...

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Helpful?
Thank PatKaren
Chris R, General Manager at SpringHill Suites Anchorage University Lake, responded to this review

Dear PatKaren, Thank you so much for such a positive review. I'm very happy to hear that we were able to assist in finding you accommodations close to the hospital to maximize your time with your mom. I do hope she is doing better now and look forward to being at both of your service in the future. Very Respectfully,...

Palm Beach Gardens, Florida
Reviewed 1 July 2015

We traveled Alaska for a week and ended our stay with 3 days in Anchorage for a friend's party. All of the guests were staying at the Marriott downtown. We chose to stay at the SpringHill Suites for more space for our family. When we heard from our friends that the Marriott had uncomfortable beds, no fridge, parking fees and...

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Helpful?
1Thank travelingFLmom
Chris R, General Manager at SpringHill Suites Anchorage University Lake, responded to this review

Dear travelingFLmom, Thank you so much for the great review and kind words! I'm glad you were able to relax after spending so much time in cabins around our beautiful state. Very Respectfully, Chris J. Racanelli General Manager

Holt, Michigan
Reviewed 28 June 2015

Although this hotel isn't located downtown, it's in a very nice location, with trees and a park right behind the hotel. You can exit a gate at the back of the hotel and walk around the lake. Very pleasant. The hotel provides a shuttle to downtown and the airport. The breakfast is very good. Our king room was very comfortable...

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Helpful?
2Thank DEBBI1950
Chris R, General Manager at SpringHill Suites Anchorage University Lake, responded to this review

Dear Debbi1950, Thank you for your comments about the hotel. We are glad to hear you enjoyed your stay. We look forward to being at your service again soon! Very Respectfully, Chris J. Racanelli General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Discover a different kind of hotel with style and space, beautifully priced.Beautiful lakefront lodging with mountain views, in town. Featuring separate areas for sleeping, eating and working, SpringHill Suites provides guests with a microwave, mini-fridge, desk and pull-out sofa bed. Enjoy complimentary continental breakfast and airport shuttle, as well as pool, whirlpool, exercise room and wireless. ... more   less 

Additional Information about SpringHill Suites Anchorage University Lake

Address: 4050 University Lake Drive, Anchorage, AK 99508
Region: United States > Alaska > Anchorage
Price Range: $146 - $362 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Anchorage University Lake 3*
Number of rooms: 159
Reservation Options:
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Also Known As:
Springhill Suites Anchorage University Lake Hotel Anchorage
SpringHill Suites Anchorage University Lake Alaska
Hotel Style:
#2 Family Hotel in Anchorage
#3 Romantic Hotel in Anchorage
#6 Business Hotel in Anchorage
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites Anchorage University Lake staff and other travellers.
19 questions
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Huntersville, North Carolina
over a year ago
Pittsburgh, Pennsylvania
8 months ago

See all questions (19)

Questions? Get answers from SpringHill Suites Anchorage University Lake staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room faced the back of the property which was nice-”
 of 5 bubbles JETWIS, 13 Feb 2017 | Read review
“Get a room overlooking the lake, back side.”
 of 5 bubbles BossLady593, 25 Jan 2017 | Read review
“Ask for a suite.”
 of 5 bubbles juliejacobs, 24 Jan 2017 | Read review
“One side of the hotel has views of a nearby lake.”
 of 5 bubbles , 17 Jan 2017 | Read review
“it has 2 view, lake view and parking view, but i think it's all same”
 of 5 bubbles MeLyAn_JKT, 22 Nov 2016 | Read review
5 of 5