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Extended Stay America - Seattle - Northgate

136 reviews
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Traveller (37)
Room & Suite (16)
Dining (1)
Overview
  • Excellent18%
  • Very good24%
  • Average19%
  • Poor17%
  • Terrible22%
Travellers talk about
“own meals”(3 reviews)
“medical rate”(2 reviews)
Free Wifi
Free Parking
Breakfast included
Non-Smoking Rooms
Kitchenette
Pets Allowed
Wheelchair Access
2.5 Star Hotel
All hotel details
Offers from Extended Stay America - Seattle - Northgate
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Rooms
4 Mar.5 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (136)Write a Review
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All reviewspackaged muffinsown mealsmedical rateworking ordersmall kitchenettefull kitchenstay there againroom was spacious and cleanfollowing morningshower curtainthe staff was friendly and helpfuluniversity districtconvenient locationspace needleneighborhoodballardconvenience
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11 - 15 of 130 reviews
Reviewed 18 July 2017

We probably will not stay here again. Even though it says non smoking there was smoke smells. Very dirty hallways and stairways. Spilled beer bottles. Even though they got picked up no one bothered scrubbing the floor. We smelled old beer all week.More

Review collected in partnership with Extended Stay
1  Thank 439martyb
Response from 00esa, General Manager at Extended Stay America - Seattle - NorthgateResponded 19 July 2017

Thank you for your review. I apologize for the smoke smell you experienced during your stay. We work hard to provide a clean and comfortable environment and I am sorry the smell compromised your experience. We will follow up on your concerns to ensure we...More

Reviewed 16 July 2017

Sent me to a room without a working bathroom, sent me to another room same thing. Third room fine. Desk clerk told me that she was not informed, but I did notice a memo that stated the rooms were out of service.More

1  Thank Dwight T
Response from 00esa, General Manager at Extended Stay America - Seattle - NorthgateResponded 17 July 2017

Dwight, I am sorry you had to change room multiple time for a comfortable stay. I totally understand your frustration and have discussed this situation with my front desk team. We value your feedback and will use it to ensure we are more consistent in...More

Reviewed 15 July 2017 via mobile

Front desk refused to hold my birthday flowers that my husband sent there, nor did they call to ask about them. When asked, front desk just said "sorry", so we lost $90 as the floral company couldn't make another trip out, and we were leaving...More

2  Thank Jamie Jo H
Response from 00esa, General Manager at Extended Stay America - Seattle - NorthgateResponded 17 July 2017

Jamie, I can't apologize enough for the difficulties you experienced. We are so sorry we failed to make your birthday special. We will use your feedback and redouble our training efforts so we can be sure to meet the standards you should always expect from...More

Reviewed 14 July 2017

Room was a bit tired. Breakfast was muffins, snack bars and coffee ... however, it is an extended stay with full kitchen so perhaps they feel you could do breakfast for yourself? Room and property was adequate but perhaps at $150 per night, there is...More

Thank Zizzix
Response from 00esa, General Manager at Extended Stay America - Seattle - NorthgateResponded 15 July 2017

Thank you for sharing a review. Although you were overall satisfied with your stay, we are sorry we missed meeting some of your expectations while you were here. Your feedback is of utmost value, and we will use it as a training tool to improve...More

Reviewed 11 July 2017

We have stayed here before. Reliable. Clean. Located well although it can be difficult to find. I wish breakfast was better. It is okay for quiet. It is good for its purpose. It is un handy to have to check out utensils but I understand...More

Review collected in partnership with Extended Stay
Thank 24ronaldh
Response from 00esa, General Manager at Extended Stay America - Seattle - NorthgateResponded 13 July 2017

Ronald, thank you for returning to Extended Stay America - Seattle - Northgate. We are happy to know your stay with us was satisfactory and that you liked your clean room. We appreciate your observation and have taken a note of it. We look forward...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Self-Serve Laundry
Room amenities
Microwave
Details
Price range
USD 97 - USD 188 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
USD 97 - USD 188 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
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Traveller (37)
Room & Suite (16)
Dining (1)
Questions & Answers
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chauestelle
28 July 2016|
AnswerShow all 2 answers
Response from Craig H | Reviewed this property |
About a 3 hour drive
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INOUT C
13 February 2016|
AnswerShow all 3 answers
Response from Highway M | Reviewed this property |
Smoking is not permitted in Seattle area motels or public area.
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Room Tips
"Have stayed on both first and second floor - little difference between them. Rooms are large and comfortable"
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"3rd floor, end of the hallway away from the elevator south facing"
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"Free uncovered parking."
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"third floor are some smoking rooms so the smell is worse on the 3rd floor"
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