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The Maxwell Hotel - A Staypineapple Hotel

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#12 of 100 Hotels in Seattle
Certificate of Excellence
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2,308 Reviews from our TripAdvisor Community

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Showing 2,213: English reviews
San Francisco, California
Reviewed 5 days ago NEW

I liked this hotel, a lot, in some ways. The beds were comfortable. The hotel is informal (which I like). The staff are friendly without being pandering. However, several days we returned to our hotel room in the late afternoon, and our room had not been cleaned. And so, when we had hoped for a bit of solitude, we ended...

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Helpful?
Thank Randall B
Aaron L, Front Office Manager at The Maxwell Hotel - A Staypineapple Hotel, responded to this review

Dear Randall B, We SINCERELY appreciate your feedback as well as sharing your overall experience with us and your fellow travelers. Making sure your room is freshened and ready for you to kick back is a high priority for us so I apologize this was a slight hindrance during your stay. From a guest service standpoint, we strongly encourage our...

Toronto, Ontario, Canada
Reviewed 5 days ago NEW

This hotel is very convenient for the Gates Foundation and the Chihuly Glass Museum. It does not have fancy food - there is a lobby breakfast bar (but for jet-lagged visitors from the East Coast, it does open at 6am - a plus), and a cosy room serving pizza etc at night. But the hotel is walking distance from some...

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Helpful?
Thank Sue H
Aaron L, Front Office Manager at The Maxwell Hotel - A Staypineapple Hotel, responded to this review

Dear Sue H, Thank you for sharing you experience with us. I'm glad to see that our hours of operation for Pineapple Espresso were convenient for you! It's always tough to transition you body clock when going Coast to Coast. Should Seattle be in your future we sincerely we sincerely hope that you would consider another stay with us. Be...

Dallas, Texas
Reviewed 1 week ago NEW

Clean, great staff, nice decor, great location. In town for ballet auditions at Pacific Northwest Ballet studios, which are literally a 5 minute walk from the hotel. We had a late check in, room was ready and beds were comfy. It was a cold rainy weekend so we stayed in a lot and ate at the adjacent restaurant which was...

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Helpful?
1Thank Heather K
Aaron L, Front Office Manager at The Maxwell Hotel - A Staypineapple Hotel, responded to this review

Dear Heather K, We appreciate the positive review! It's always fantastic to hear that our accommodations, staff and location all hit high marks for our guests. I'm really happy that your stay with us was comfortable and that we were conveniently situated for your audition. We hope to see you again, hopefully with better weather! Aaron Lingley Front Office Manager

North Carolina
Reviewed 1 week ago

This hotel was such a delight! I met some family members there, and even with everyone having very different taste, we all loved it. The rooms were brightly decorated and still comfortable and tasteful. The staff was so nice, and with the shuttle service, we didn't need to rent cars. Highly recommended!

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Helpful?
1Thank Kimberly T
Aaron L, Front Office Manager at The Maxwell Hotel - A Staypineapple Hotel, responded to this review

Dear Kimberly T, Thank you so much for the positive review! We are delighted that you enjoyed your stay with us! We admit, our decor a little funky but when we are able to impress guests like you it makes it just that much more worthwhile. We will make sure to share your high accolades with our staff, and we...

Spokane, Washington
Reviewed 1 week ago

I've stayed at the Maxwell Hotel multiple times and it exceeds my expectations every time. Their staff is so friendly, the hotel and rooms are exceptionally clean, and I can't say enough about how comfortable the beds are. It's located near the space needle, they have a complimentary shuttle service, an excellent onsite restaurant, bar and espresso bar, they offer...

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Helpful?
1Thank KristinTravelsALot
Aaron L, Front Office Manager at The Maxwell Hotel - A Staypineapple Hotel, responded to this review

Dear KristinTravelsALot, Thank you for taking the time to leave us such a great review! When you have a staff that really cares about the job they do it shows, and it is so nice to have return guests, like yourself experience our Pineapple Pride! We are so glad that we continue to exceed your expectations, we can't wait to...

Outremont
Reviewed 1 week ago

I'll be honest. I normally stay at Four Seasons and Ritz Carlton hotels. A business associate booked the hotel and when I checked in and saw the rate was $149 a night, I was concerned. But staff were friendly and the hotel is clean. Room is small, but comfortable. A bit weird with the Pineapple focus (which I don't really...

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Helpful?
Thank 799leonards
Aaron L, Front Office Manager at The Maxwell Hotel - A Staypineapple Hotel, responded to this review

Dear 799leonards, We strive to surprise and delight our guests with value and comfort during their stay, and I am glad you found our hotel comfortable and clean. Fun Fact: Pineapple's are actually the international symbol of hospitality! During the colonial era, when any guest who was invited to a party where a whole pineapple was displayed, knew that no...

Reviewed 2 weeks ago via mobile

Cozy, super clean, comfortable beds, friendly staff. So refreshing, not your typical hotel. Near the Space Needle and lots of restaurants too! Restaurant and bar downstairs. Coffee in room, coffee and breakfast options downstairs as well.

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Helpful?
Thank Littleveefromiz
Aaron L, Front Office Manager at The Maxwell Hotel - A Staypineapple Hotel, responded to this review

Dear Littleveefromiz, We here at StayPineapple strive to be atypical, so we are ecstatic to hear that you enjoyed your stay with us. We will be sure to share with our staff your positive review, and we hope to see again you at one of our out of the ordinary StayPineapple Hotels! Thank you so much! Aaron Lingley Front Office...

North Bend, Washington
Reviewed 2 weeks ago

This hotel is in a great location if you're seeing a performance at McCaw Hall. It's right across the street from the parking structure, so it's very convenient. The one warning I have is that alot of SUVs won't fit in their parking garage. I have an Infiniti QX56, which is about the same size as an Escalade, and it...

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Helpful?
Thank EmeraldCityWA
Seattle, Washington
Reviewed 2 weeks ago

We stay at the Maxwell once a year for an annual Holiday Party at a near by establishment. Once again the room was clean the staff was nice and the stay was very enjoyable. The only thing I would like to see is on site breakfast. Yes there is a place across the street but it would be nice to...

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Helpful?
Thank Andy H
Aaron L, Front Office Manager at The Maxwell Hotel - A Staypineapple Hotel, responded to this review

Dear Andy H, We appreciate your A+ review of our hotel. We sincerely apologize that we were unable to provide you with different options for breakfast while you were with us. We are always looking for ways to improve and this kind of constructive feedback helps us and gives us opportunities to ensure that our guests are getting the most...

Snohomish
Reviewed 2 weeks ago

We have stayed at the Maxwell Hotel quite a few times. It has a great location just north of the Space Needle and the surrounding venues. It is in a neighbor of great places to eat and drink. The staff has always been great. The rooms are quiet and clean. I could not ask for more for the money.

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Helpful?
1Thank George R
Aaron L, Front Office Manager at The Maxwell Hotel - A Staypineapple Hotel, responded to this review

Dear George R, Thank you for continuing to be a guest with us, and leaving us a great review. We are so glad that we are able to call guests like you Pineapple Family! We're excited to have you back! Aaron Lingley Front Office Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Shuttle Bus Service
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
The spirit of Seattle comes alive at The Maxwell Hotel. Every member of our experienced staff delivers genuine service from the heart. Our colorful and original interiors provide a warm and inviting ambience with delightful details such as our large mosaic pineapple, commissioned mural paintings and children's art tiles accenting the indoor swimming pool. Fun, creative, and unexpected touches like these make this downtown Seattle hotel an original Seattle icon. A short pace from the Space Needle and other attractions, your perfect Seattle home awaits. Staypineapple at The Maxwell Hotel. ... more   less 

Additional Information about The Maxwell Hotel - A Staypineapple Hotel

Address: 300 Roy Street, Seattle, WA 98109-4114
Region: United States > Washington > Seattle > Magnolia / Queen Anne
Price Range: $196 - $450 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Maxwell Hotel - A Staypineapple Hotel 3.5*
Number of rooms: 139
Reservation Options:
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Hotel Style:
#8 Romantic Hotel in Seattle
#10 Family Hotel in Seattle
#16 Business Hotel in Seattle
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Questions & Answers

Here's what travellers have asked, with answers from The Maxwell Hotel - A Staypineapple Hotel staff and other travellers.
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Questions? Get answers from The Maxwell Hotel - A Staypineapple Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors better and quieter.”
 of 5 bubbles 799leonards, 11 Jan 2017 | Read review
“You can see the Space Needle from the second floor and higher.”
 of 5 bubbles Y7440STjenniferf, 30 Dec 2016 | Read review
“Quiet rooms, excellent service all the way around.”
 of 5 bubbles 693sheilae, 29 Dec 2016 | Read review
“Specify if a view is important to you... I didn't and ended up with a 2nd floor room facing the parking lot.”
 of 5 bubbles gillianrubin, 26 Dec 2016 | Read review
“Recommend upper floor for no one above you, and facing street (view) instead of back parking lot.”
 of 5 bubbles karenrE8917XD, 24 Dec 2016 | Read review
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