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Hotel Nexus Seattle

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Hotel Nexus Seattle
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686 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Nexus Seattle
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Showing 669: English reviews
Canada
Reviewed 21 October 2015

Clean and very hospitable, welcoming staff! Wifi was free and parking is included, which is rather rare for Seattle. I didn't get to go to the large mall nearby (I came for an event) but it's within walking distance along with various other convenient plazas. There's a mini-fridge too, which was great for holding groceries. This hotel also has guest...

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Helpful?
Thank djs13
Leah M, General Manager at Hotel Nexus Seattle, responded to this review

Dear djs 13 We appreciate your taking the time to let us know about your wonderful experience at the Hotel Nexus via Trip Advisor. I am very glad that you were very satisfied with our services and facilities. By the way, we do have scheduled complimentary shuttle runs to Northgate Mall, so the next time you visit, just let the...

Reviewed 19 October 2015

Noisiest hotel in Seattle. Asked for no down pillows and instead we ended up having to take an anti-histamine for the reaction to the down. The soaps in the shower were leaking and were not labeled. There was only powdered milk for the coffee.

Review collected in partnership with this hotel
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Helpful?
Thank lindasX8443EU
Leah M, General Manager at Hotel Nexus Seattle, responded to this review

Dear lindasX8443EU, I hope that you received my apology email sent through our website. But once again, please accept my sincerest apologies for your unsatisfactory experience at our hotel. Please extend my apologies to your daughter too. Please be assured that we have taken the appropriate action on the housekeeping issues you mentioned. We do have liquid and flavored coffee...

Chattanooga, TN
Reviewed 13 October 2015

After calling around to many other hotels, we got a park & cruise package with Nexus because they were one of the few left that do that. For around $250 we had one night's stay the night before our cruise, parking at the hotel for the duration of the seven day cruise, and shuttle bus transport to and from the...

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Helpful?
Thank pantsonfire99
Leah M, General Manager at Hotel Nexus Seattle, responded to this review

Dear pantsonfire99, Hello from the Hotel Nexus! Thanks for taking the time to post your feedback on Trip Advisor. As someone who loves going on cruises, I really understand how important it is to have everything planned, and everything to go well before and after the actual cruise. I am so glad that we made that happen for you and...

Butte, Montana
Reviewed 5 October 2015 via mobile

Came to Seattle for an overnight stay-wedding reception and this was the couple's recommendation. Desk staff pleasant but not overly helpful. If they ask if you want a room with a view, it's not really a view. You look out on a parking lot and people walk in front of your window to get to their room. Breakfast was adequate...

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Helpful?
1Thank threeamigos59405
Leah M, General Manager at Hotel Nexus Seattle, responded to this review

Dear threeamigos59405, Thank you so much for taking the time to let us know about your experience at the Hotel Nexus. I am very sorry that you perceived our front desk staff to be not so helpful. I have shared your comments with them and we are all going to make sure that our guests are assisted as best as...

Kennewick, Washington
Reviewed 3 October 2015

We have stayed at the hotel nexus a number of times because of required hospital visits due to health issues. The hotel is always clean and quiet, which really helps with good sleep and handling the stress during these difficult times. The beds are very comfortable! They have free parking and it is not difficult to find spaces close to...

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Helpful?
1Thank Alecia B
Leah M, General Manager at Hotel Nexus Seattle, responded to this review

Dear Alecia B, Hello from the Hotel Nexus! We very much appreciate the fact that you consider the Hotel Nexus your home away from home. It is truly our pleasure to do everything that we can do to make sure you are as comfortable as can be and as stress free as possible, knowing that you and your family are...

Richmond, Virginia
Reviewed 3 October 2015

I booked this hotel on a recommendation. The front desk was very helpful and super nice. I was really excited about the big soaker tub in the room which was great and definitely the best part. But things kept getting worse the longer I was in the room. The carpet had big red stains on one side of the bed....

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Helpful?
1Thank B N
Leah M, General Manager at Hotel Nexus Seattle, responded to this review

Dear B N, Warmest greetings from the Hotel Nexus! Please accept my sincerest apologies for the unsatisfactory experience you had at our hotel. I had tried to reach out to you via private messaging to ask for more details about your issue so I can look deeper into this. I do hope that you can find the time to contact...

San Francisco
Reviewed 2 October 2015

Place is pretty clem. There's free parking and the beds are comfortable. But it's a motel, which means you can't really open your window and it can be noisy if there are people outside your door talking. The breakfast is OK as is the gym. Again, it's pretty basic, nothing fancy. Biggest drawbacks the location (not really close to Seattle).

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1Thank MikeSF
Leah M, General Manager at Hotel Nexus Seattle, responded to this review

Dear MikeSF, Hello from the Hotel Nexus! We appreciate your taking the time to let us know about your stay with us. We are in fact a little over 7 miles away from the hustle and bustle of Downtown Seattle. We do have a scheduled shuttle service that takes our guests from the hotel to several stops in Downtown Seattle,...

Denver, Colorado
Reviewed 30 September 2015

This hotel had bedbugs in room 122 on September 18, 2015. My wife and I were attending two weddings in the Seattle area and booked a room in the Hotel Nexus for three nights beginning September 18, 2015. We were also spending the following week on vacation in Olympic National Park. The room had two queens and I slept in...

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Helpful?
Thank danieljr251
Leah M, General Manager at Hotel Nexus Seattle, responded to this review

Dear danieljr251, Please accept my sincerest apologies for your very unsatisfactory experience at our hotel. I just wanted to let you know that we had taken immediate action on this issue. The room you occupied was sealed off as soon as you checked out and our professional pest control company was on site within a couple of hours to thoroughly...

Reviewed 28 September 2015 via mobile

This is a decent dog friendly hotel option. It seemed like a newly remodeled motel. The rooms were comfortable and clean. Big flat screen TV. The bathroom was larger than other places we have stayed. And there is a Starbucks Coffee directly across the street

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Helpful?
Thank Ashleyreneescales
Leah M, Manager at Hotel Nexus Seattle, responded to this review

Dear ashleereneescales, Thank you so much for taking the time to let us know of your experience at the Hotel Nexus. We are glad that you were pleased with our services and facilities. Please do not hesitate to contact me directly if I can assist you with anything at all. We are looking forward to your next visit!

Portland, United States
Reviewed 23 September 2015

We booked this hotel and room because of the nice looking tub. We never got to use it! arrived late after a long day and there was not hot water! Can't relax in a nice Jacuzzi tub with out hot water! The maintenance was not on site for an immediate fix. Waited for over 1.5 hours for hot water to...

Review collected in partnership with this hotel
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Thank Geoffrey H
Leah M, General Manager at Hotel Nexus Seattle, responded to this review

Dear Geoffrey H, Please accept our sincerest apologies for the not so satisfactory stay at the Hotel Nexus! I can understand how disappointed and frustrated you were expecting to spend a relaxing weekend with us and ending up with no hot water! We did have one of our boilers break down on the night of your stay and were able...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Hotel Nexus is a non-smoking establishment located in north Seattle close to shopping and area medical centers, convenient to all of greater Seattle. The hotel offers complimentary hot breakfast buffet; complimentary area shuttle, high-speed Internet; free parking, business center, fitness center, outdoor pool, restaurant and room service. Guestrooms include granite countertops, hardwood furnishings, Serta Perfect Presidential Suite Diamond Plush beds, refrigerators, microwaves, coffeemakers, hair dryers, irons/ironing boards, and cable TV. Pets allowed in specific rooms (fee). ... more   less 

Additional Information about Hotel Nexus Seattle

Address: 2140 N. Northgate Way, Seattle, WA 98133-9007
Region: United States > Washington > Seattle
Price Range: $165 - $329 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Nexus Seattle 3*
Number of rooms: 169
Reservation Options:
TripAdvisor is proud to partner with World Independent Hotel Promotion, Hotels.com, Booking.com, Expedia, Hotwire, Travelocity, Priceline, Orbitz, TripOnline SA, getaroom.com and HotelQuickly so you can book your Hotel Nexus Seattle reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Nexus Hotel
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Nexus Seattle staff and other travellers.
12 questions
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The Colony, Texas
5 months ago

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Questions? Get answers from Hotel Nexus Seattle staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“be aware the rooms are entered from outside. There is road noise.”
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joh537, 3 Dec 2016 | Read review
“There is an elevator, but there are outside corridors with about three steps to get to some rooms.”
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5 of 5