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Hotel Sorrento

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#25 of 100 Hotels in Seattle
Certificate of Excellence
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Hotel Sorrento
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841 Reviews from our TripAdvisor Community

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Showing 825: English reviews
Reviewed 22 February 2017 via mobile

My husband and I stayed here for a quick get away and found the atmosphere charming and staff very friendly. However, the floors are very squeaky that you walk on and above you. Also the windows are paper thin. You could hear street noise, homeless people yelling and construction all hours of the night. Neither of us slept well!

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Helpful?
1Thank Elizabeth M
HotelSorrentoSeattle, Manager at Hotel Sorrento, responded to this review

Thank you so much for your valuable feedback. We're pleased that you found our hotel charming and the staff friendly, but are very sorry to hear that the street noise affected your stay. A historic building in an urban location makes for some challenges with buffering noise. We sincerely hope that you'll stay with us again future and we'll work...

New York City, New York
Reviewed 14 February 2017

We just spent four days at the Sorrento Hotel in Seattle - charming traditional atmosphere, friendly and helpful staff, extremely comfortable accommodations...The rooms have high ceilings and tall windows, they're carefully and comfortably appointed. A totally satisfactory stay.

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Helpful?
1Thank Carol R
HotelSorrentoSeattle, Manager at Hotel Sorrento, responded to this review

We appreciate that you took the time to let us know about your stay! We are so happy that you enjoyed your stay, and that you enjoyed our atmosphere and staff. Please come back and visit us again soon!

Toronto, Canada
Reviewed 8 February 2017 via mobile

Stayed in a 1 bedroom suite for one night. The room is really well appointed; sitting area with couch tv and nice stand with some reading. Room and bathroom were also well done with good products in the bathroom. Highlights were the bar downstairs - bar man on evening of feb6 was great, the fireside room to unwind in and...

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Helpful?
Thank Joash K
HotelSorrentoSeattle, Manager at Hotel Sorrento, responded to this review

Thank you so much for the positive feedback! We're so glad you enjoyed the hotel, and will pass on the good feedback on our bartender! If your travels bring you back to our area, we hope we get to see you again.

Reviewed 7 February 2017

We wanted a comfortable, centrally located hotel to stay at for a romantic get away and the Sorrento fit the bill. It is easy walking distance from downtown and the waterfront, and if you don't want to go that far it has a nice cafe and dinning room. We liked the older style lobby and rooms.

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Helpful?
Thank Andrew C
HotelSorrentoSeattle, Manager at Hotel Sorrento, responded to this review

Thank you for choosing our hotel for your romantic getaway! We will pass on your kind words to our team, and hope that we can welcome you back again soon.

Santa Barbara, California
Reviewed 29 January 2017

I feel lucky to stay at the Sorrento when I come to Seattle. The staff are very accommodating and the hotel has charm which newer hotels don't capture. Occasionally after a long day love to eat a grilled cheese sandwich and drink a lovely glass of red in the bar. The only negative - the rooms are too dark -...

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Helpful?
Thank maryoh5
HotelSorrentoSeattle, Manager at Hotel Sorrento, responded to this review

We’re so glad that you stay with us when you come to Seattle, and that you enjoy our charm! Also, thank you for the feedback about the lighting. We have heard this comment from our guests, and are making plans to update the lighting in our guest rooms. Thank you for taking the time to provide us with feedback. It...

Toronto, Ontario, Canada
Reviewed 19 January 2017

I have stayed several times in the hotel, because it is convenient for the Harbourfront medical campus. The hotel trades on its heritage - menus from Thanksgiving in the 1920's, and floor mats for each day of the week in the elevator (which look like they date back to the old days). My biggest beef about the hotel is that...

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Helpful?
Thank Sue H
HotelSorrentoSeattle, Manager at Hotel Sorrento, responded to this review

Thank you for your valuable feedback. We’re glad you find our location convenient, and that you enjoy our cozy Fireside Room. We’re sorry you do not feel that the timing of our breakfast is convenient though, and I will pass your comments onto our food and beverage management. We hope to welcome you back the next time you are in...

Bellevue, Washington
Reviewed 13 January 2017 via mobile

This was my second stay here. Let's start with the things that I love about this place first. ThIs is a vintage, dark word paneled old world style hotel. The doors to the elevator are brass, the lounge is a gorgeous room with a fireplace and big old chairs to relax in. The staff are all top notch, attentive, helpful,...

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Helpful?
4Thank Erik S
HotelSorrentoSeattle, Manager at Hotel Sorrento, responded to this review

Thank you for taking the time to review our property, Erik. We are so glad that you found our staff top notch and friendly, and that you found our location convenient! Also, we appreciate for your candid feedback. While we love the charm of our historic hotel, it does come with its quirks, as you noted. We have taken into...

Darnestown, Maryland
Reviewed 13 January 2017

The hotel is really cool. We had our company sales meeting on the top floor. Nice view of the city, great space, and comfortable rooms. I really enjoyed my stay there and the water pressure in this old (oldest in Seattle built in 1909) was awesome! Not what I was expecting!

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Helpful?
Thank Phil F
HotelSorrentoSeattle, Manager at Hotel Sorrento, responded to this review

We are so glad to hear that you enjoyed so many aspects of your stay! From the water pressure, to the view, to the fact that you had an awesome meeting, we're so glad you enjoyed your time with us. Thanks for taking the time to share your comments!

Port Townsend, Washington
Reviewed 8 January 2017 via mobile

This is a great hotel with excellent service and personable staff. Great breakfasts in the restaurant, too. Didn't have dinner or lunch there so I don't have any feedback except on the excellent breakfast at a good price.

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Helpful?
Thank Pam D
HotelSorrentoSeattle, Manager at Hotel Sorrento, responded to this review

Pam D, we are very appreciative that you chose to stay with us during your husband's surgery. We hope he is recovery well. Thank you for taking the time to review our property!

Reviewed 7 January 2017

Beautiful hotel in downtown Seattle. Close to many restaurants. The rooms are big and comfortable, love the French coffee press! The bathrooms are all done in marble, the finishes are really high end. I recommend this hotel for anyone looking for a great hotel at a good price.

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Helpful?
Thank Michele E
HotelSorrentoSeattle, Manager at Hotel Sorrento, responded to this review

Thank you for your kind remarks, Michele E! We 're so pleased to hear that you had a good stay and found the rooms comfortable; we hope to welcome you back again in the future!

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Fireside Room At the Sorrento Hotel
Fireside Room At the Sorrento Hotel
Cuisines: American, Bar, Pub
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Situated on First Hill overlooking downtown Seattle the Sorrento Hotel infuses a classic old world style with modern conveniences. ... more   less 

Additional Information about Hotel Sorrento

Address: 900 Madison St, Seattle, WA 98104-1234
Region: United States > Washington > Seattle
Price Range: $274 - $615 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Sorrento 4*
Number of rooms: 76
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Also Known As:
Sorrento Hotel Seattle
Hotel Style:
#15 Luxury Hotel in Seattle
#18 Business Hotel in Seattle
#23 Family Hotel in Seattle
#25 Romantic Hotel in Seattle
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Sorrento staff and other travellers.
11 questions
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Questions? Get answers from Hotel Sorrento staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rm 204 looked out over a parking garage behind the hotel; delivery and trash trucks are practically right outside your window.”
MMama, 18 Apr 2017 | Read review
“Rooms not facing Madison are quieter.”
reneep911, 23 Mar 2017 | Read review
“The hotel has some suites with character and atmosphere - there are a couple of penthouse suites (but not cheap)”
I8319YRsueh, 19 Jan 2017 | Read review
“Oldest Hotel in Seattle, Cool Rooms, Cool Views.”
785philf, 12 Jan 2017 | Read review
“I've stayed in several, and always had a good experience.”
0x616e63, 5 Jan 2017 | Read review
5 of 5