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The hotel is of great location, close to everything. The room is spacious and elegant. The staff are friendly and gave us some good tips on getting around in the city. However, it is not expected with old and dirty bed linen and an expired...More
1 Thank Yanshan H
Response from TBrauser, Hotel Manager at Sheraton Seattle HotelResponded 10 January 2017
Charlene H - thank you for taking the time to complete this review. I appreciate the comments on our location and our staff. We work hard on our guest services and its great to hear about it! The linen and coffee concern is not what...More
We chose the Sheraton based on prior experience; cost;location, and a pool for the grandkids! Everything but the experience worked well. That's the good news. Bad news? They'd scheduled a major public display in the lobby, and it was packed, nonstop, during our stay. A...More
I'm biased with the Starwood group... why? I used to travel a LOT and the Starwood's program is one of my favorite...but more importantly, the Heavenly Beds that they have are fantastic. Really, if I could smuggle one home, I would. I wouldn't share with...More
Great room. Very clean and tidy. The staff here were all amazingly friendly and helpful! The lobby was very nice. The only thing I found a little strange was how to get to the pool...but with the changing rooms provided, we at least didn't have...More
We recently staying in Seattle to do some shopping. We got a good rate and it is centrally located for our needs.
We asked to not be near the elevator or ice maker. Our room was located directly across from the elevator. When we...More
2 Thank Ben L
Response from Burl B, Manager at Sheraton Seattle HotelResponded 28 December 2016
Dear Ben L,
I am very sorry to hear about your experiences during your stay with us at the Sheraton. I would ask that you give me a chance to better understand what happened so I can address this with our team. If you would...More