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Extended Stay America - Atlanta - Kennesaw Town Center

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Extended Stay America - Atlanta - Kennesaw Town Center
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83 Reviews from our TripAdvisor Community

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Showing 83: English reviews
Start your review of Extended Stay America - Atlanta - Kennesaw Town Center
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Reviewed 1 week ago

We spent one night at this hotel in April and enjoyed it! Excellent customer services and a very clean and nice hotel! I left my pillow behind and the manager contacted me and we arranged shipping. Super nice and friendly!

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Helpful?
Thank Kelly W
Louisville, Ohio
Reviewed 1 week ago via mobile

We spend 5 days here and for the price it was great. Our room was exceptionally clean smelled good and the bed was comfortable. You don't get a lot of amenities but when you get extras in a hotel like a pool, workout room and breakfast, they are reflected in the price. The internet was a bit slow and you...

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Thank Barb V
Reviewed 9 March 2017

My family and I are very pleased with this Facility. We simply adore the Manager and Staff, they are always Nice and Professional. Having a family of small kids and not being in a permanent home, the staff made us feel comfortable in the process. The convenience of having a kitchenette and being able to cook a meal for my...

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Helpful?
Thank Latasha M
Fort Payne, Alabama
Reviewed 7 March 2017 via mobile

First time staying in a Extended Stay..planned on leaving good review until I received my credit card statement. I reserved online and received 20 percent off, when I checked in they said they charge you regular price then it will drop off your credit card after. It didn't!!Several phone calls later and still not resolved, that department won't answer. I...

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Helpful?
Thank Gail S
Manager_11525, Manager at Extended Stay America - Atlanta - Kennesaw Town Center, responded to this review

Thank you for letting me know about your recent experience here at ESA Kennesaw. I am so sorry to hear that we missed taking the 20% off of your bill at check out. I sincerely want to apologize to you for that error. Please feel free to reach out to me at "ken@extendedstay.com or call me at 770-422-1403 if you...

Reviewed 27 February 2017 via mobile

My home away from home has been totally renovated....Great job....I was at the hotel through the entire renovation and not once was I inconvenienced....The manager and staff along with the professional contractors made it a breeze to get through. As someone who lives on the road I continually come back to this hotel for one reason...The people..They are what makes...

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Thank James W
Atlanta, Georgia
Reviewed 22 February 2017

Extended Stay of Atlanta Kennesaw is not over rated but not enough praises for such a wonderful Hotel, It's location is prefect, staff is great, everything that I need in a hotel is here, housekeeping is very prompt and maintenance dose the job!

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Thank confussed102
Manager_11525, Manager at Extended Stay America - Atlanta - Kennesaw Town Center, responded to this review

We appreciate you taking the time to share your experience. It is good to know you valued our location and the service provided by our staff. We will strive to continue to assist our guests properly. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our...

Marietta, Georgia
Reviewed 18 February 2017

I stayed at ESA Kennesaw town center starting Jan1 2017 and will leave Feb 20 - that's 7 weeks! I could not have chosen a more appropriate hotel for my stay. Everything was excellent. The room was just what I needed, especially the full size fridge, the stove top, the sink, the microwave, plenty of cabinets. The location is very...

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Helpful?
Thank 3tonyo
Manager_11525, Manager at Extended Stay America - Atlanta - Kennesaw Town Center, responded to this review

Thank you for taking the time to share your experience. I am pleased to read you had an excellent stay at our hotel. Your kind comments regarding your comfortable room accommodations and the great customer service you received are much appreciated. Thank you again for your review. We look forward to seeing you in the future, should your travels bring...

Reviewed 16 February 2017 via mobile

This place is quiet and clean. They have a FANTASTIC, efficient staff and the value of the room is unmatched in the area. Whether your looking for a few nights while on business or looking to stay for a month this place is the spot to go. Full service kitchen and lots to do in the area.

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Thank ChrisKennesawGA
Reviewed 14 February 2017 via mobile

I have been here over a month due to job relocation and the staff here goes above and beyond... especially the manager Mrs. Lorna she and the staff makes me feel like I'm home away from home always friendly and it's very clean and well kept!! Thank you all for the great work!!!

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Thank Samantha M
Manager_11525, Manager at Extended Stay America - Atlanta - Kennesaw Town Center, responded to this review

The team and I appreciate your remarks. Your comments regarding the excellent customer service you received from our staff are satisfying. We aim to provide excellent service so it is great to read you are pleased. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.

Kennesaw, Georgia
Reviewed 12 February 2017

Driving past, you might think this a nondescript hotel of the kind found by the thousands in every town on the map in the United States. But the front desk staff are, for whatever reason, wont to go above in beyond in the discharge of their duties; the cleaning staff are considerate and quiet; and the facilities themselves are excellently...

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Helpful?
Thank spatrickcunningham
Manager_11525, Manager at Extended Stay America - Atlanta - Kennesaw Town Center, responded to this review

Thank you for taking the time to share your experience. Reading your positive comments regarding your stay and our staff are satisfying. Our staff will be informed of your comments and the excellent customer service they provided. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry

Additional Information about Extended Stay America - Atlanta - Kennesaw Town Center

Address: 3000 George Busbee Parkway, Kennesaw, GA 30144
Region: United States > Georgia > Kennesaw
Price Range: $103 - $149 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Atlanta - Kennesaw Town Center 2.5*
Number of rooms: 1
Reservation Options:
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Also Known As:
Extended Stay Kennesaw
Kennesaw Extended Stay
Hotel Style:
#1 Best Value Hotel in Kennesaw
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Atlanta - Kennesaw Town Center staff and other travellers.
2 questions
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1 month ago
Clearwater, Florida
over a year ago

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Questions? Get answers from Extended Stay America - Atlanta - Kennesaw Town Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“all rooms are good”
confussed102, 21 Feb 2017 | Read review
“I found the first floor to be handy for easy access to the parking lot”
3tonyo, 17 Feb 2017 | Read review
“I guess I'll start calling the hotels directly to assure reservations are indeed in place. In 20 years, I've never had this happen.”
MelanieA779, 20 Nov 2016 | Read review
“Updating rooms, but not noisy”
C8948IBjoyc, 14 Oct 2016 | Read review
“do not stay here !”
djkessler17, 13 Jun 2016 | Read review
5 of 5