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Hilton Garden Inn Atlanta NW / Kennesaw Town Center

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Hilton Garden Inn Atlanta NW \/ Kennesaw Town Center
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466 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Atlanta NW / Kennesaw Town Center
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Showing 458: English reviews
Moultrie, GA, United States
Reviewed 27 April 2016

Did not advise about the policy for paying with business check during booking the room, EVEN after inquiring if checks were accepted. Rep was very rude during check-in and was ready to send me packing due to the check...I had to call my employer, which is a state college and get someone to talk to her before she would take...

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Helpful?
Thank Jill B
AGM_Shafik, General Manager at Hilton Garden Inn Atlanta NW / Kennesaw Town Center, responded to this review

Dear Valued Guest, Thank you for sharing your feedback. Guest satisfaction is of the utmost importance to us, and we're quite disappointed that we didn't provide you with the arrival experience you expected. Given the misunderstanding regarding acceptable forms of payment, I can see how the situation was challenging for all parties involved. The team member and I have had...

vincennes, United States
Reviewed 21 April 2016

This hotel is a class act! Friendly....even at 2am! We could not make reservation online but the front desk was quick to get us a room with a smile and made me feel like they where happy to help. Breakfast although it was a little expensive was worth every penny.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Brian G
AGM_Shafik, General Manager at Hilton Garden Inn Atlanta NW / Kennesaw Town Center, responded to this review

Dear Valued Guest, Thank you for allowing us the pleasure of serving you. I'm very happy to hear that you enjoyed your experience with us; many other guests have recently expressed how much they enjoyed the breakfast selections as well! Should your future plans bring you back to Kennesaw, please allow us the host you again. We'd be honored! Sincerely,...

Wingate, United States
Reviewed 19 April 2016

This is one of the best hotels I have stayed at. The staff is very gracious and helpful. They are very hospitable. They let me know everything that was offered and made sure that my stay was an enjoyable one. I stayed in a king sized bed in which I did not want to get out of the next morning....

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Helpful?
Thank Cherie L
AGM_Shafik, General Manager at Hilton Garden Inn Atlanta NW / Kennesaw Town Center, responded to this review

Dear Valued Guest, We sincerely appreciate the fantastic review you've given us! We are happy to know that our passion for serving was apparent in every facet of your experience. Thank you for allowing us the pleasure of serving you and hopefully, you'll have a chance to visit us on a leisure trip that will afford you more time to...

Washington, DC, United States
Reviewed 12 April 2016

This hotel takes great pride in providing STELLAR customer service! They are friendly, knowledgeable and generally care about your experience. From the Front Desk to the Restaurant - these folks are a HIGH PERFORMING TEAM! If Marrietta or ATL is your destination - make this your priority hotel... I guarantee you will not regret it!

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Helpful?
Thank Valexia H
AGM_Shafik, General Manager at Hilton Garden Inn Atlanta NW / Kennesaw Town Center, responded to this review

Dear Valued Guest, Thank you so much for the glowing review! We hope to have an opportunity to serve you the next time you're in the Kennesaw/Marietta area! On behalf of our entire team, thank you for your business. In Service, Harman Hall, GM

Welland, Canada
Reviewed 5 April 2016

Great location for shopping and eating. Ample parking as I was towing a trailer which is often difficult to find a parking spot. Hotel staff where very helpful helping me find a secure spot. Lots of resturants within walking distance.

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Thank 347pk
AGM_Shafik, General Manager at Hilton Garden Inn Atlanta NW / Kennesaw Town Center, responded to this review

Dear Valued Guest, I appreciate you taking time to share how pleased you were with your experience. We are grateful that you gave us an opportunity to show you how passionate we are about serving. We can't wait to see you again! Warm Regards, Harman Hall, GM

Toledo, United States
Reviewed 4 April 2016

Our family was heading home from a family vacation and decided to stay at the Hilton Garden Inn in Keenshaw, Georgia The front desk lady was extremely rude and even called our phone at midnight asking us if we called for a wake-up call, Really????. we were tired and ready to get out of there. It was a beautiful hotel...

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Helpful?
Thank Andria A
AGM_Shafik, General Manager at Hilton Garden Inn Atlanta NW / Kennesaw Town Center, responded to this review

Dear Valued Guest, Thank you so much for making us aware of the challenge you experienced. As you know, calling guests after hours to inquire about wake-up call needs is not standard practice. I can't imagine what would prompt a member of our team to do such as it has never happened before; nevertheless, the front desk team leader has...

Caledonia, Illinois
Reviewed 4 April 2016

Very nice staff , comfy beds and great made for you omelets... Coffee in the morning , coffee pots in the room. Good place to stay ... Easy to get to off 75. Many restaurants in the area to choose from some walking distance

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Maria L
AGM_Shafik, General Manager at Hilton Garden Inn Atlanta NW / Kennesaw Town Center, responded to this review

Dear Valued Guest, Thank you for taking time to highlight your impressions of the staff, location and coffee amenity available in your room. We appreciate your business and hope to have an opportunity to serve you in the future. In Service, Harman Hall, GM

Charlotte, North Carolina
Reviewed 1 April 2016

This hotel is great! The staff is very friendly and welcoming! The pool is heated and my daughter loved it! The rooms are nice and cleaned and updated as well! The breakfast was good as well! There is a lot of shops and restaurants close by within walking distance. The first night we were there, there was someone next door...

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Helpful?
Thank Sarah J
AGM_Shafik, General Manager at Hilton Garden Inn Atlanta NW / Kennesaw Town Center, responded to this review

Dear Valued Guest, Thank you for taking time to highlight the wonderful experience you had with the staff. They work very hard to provide all of our guests with a clean, comfortable environment. We certainly appreciate the opportunity you've given us and would love to have you stay with us again. Sincerely, Harman M. Hall, GM

Hubbards, Canada
Reviewed 31 March 2016

Great hotel for the rate paid. Plenty of parking and lots of nearby shopping and restaurants. Great staff! I was with a group of people who like to walk but this was not a hotel for walkers. Hotel is easy to access by auto but tough to walk to nearby restaurants.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Robert H
AGM_Shafik, General Manager at Hilton Garden Inn Atlanta NW / Kennesaw Town Center, responded to this review

Dear Valued Guest, Thank you for taking time to write a review of your experience. I'm very pleased to know that our hotel represented a convenient location and a great overall value. We look forward to hosting you on your next trip to the Kennesaw area. Thank you for your business! Warm Regards, Harman Hall, GM

Deatsville, Alabama
Reviewed 30 March 2016

Hotel was great ... Staff was rude and showed little to no concern to our problems... Not children friendly for sure .. Seems to be accustomed to business people . Would not recommend to anyone with younger children wanting to use pool .. Staff apparently has a problem with it.

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Helpful?
Thank 790damienj
AGM_Shafik, General Manager at Hilton Garden Inn Atlanta NW / Kennesaw Town Center, responded to this review

Dear Valued Guest, Thank you for allowing us the pleasure of serving you. I'm very sorry to know that you were displeased with your interaction with a member of our team. I can assure you that her intentions were pure, and she only had the safety of you and your family at heart. Nevertheless, I will ensure that we continue...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available

Additional Information about Hilton Garden Inn Atlanta NW / Kennesaw Town Center

Address: 895 Cobb Place Boulevard, Kennesaw, GA 30144
Region: United States > Georgia > Kennesaw
Price Range: $155 - $300 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Atlanta NW / Kennesaw Town Center 3*
Number of rooms: 123
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Travelocity and Priceline so you can book your Hilton Garden Inn Atlanta NW / Kennesaw Town Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Atlanta Nw / Kennesaw Town Hotel Kennesaw
Hilton Garden Inn Kennesaw
Hilton Kennesaw
Hotel Style:
#2 Business Hotel in Kennesaw
#3 Family Hotel in Kennesaw
#3 Romantic Hotel in Kennesaw
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Atlanta NW / Kennesaw Town Center staff and other travellers.
2 questions
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Pikeville, Tennessee
11 months ago
Sturgis

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Questions? Get answers from Hilton Garden Inn Atlanta NW / Kennesaw Town Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a great room on 3rd floor”
 of 5 bubbles diane2179, 10 Feb 2017 | Read review
“Away from the road is always good to ask for.”
 of 5 bubbles gusb2013, 30 Nov 2016 | Read review
“King room. We were at the end of the hall and it was very quiet.”
 of 5 bubbles lowogo, 20 Jun 2016 | Read review
“Go to Embassy Suites”
 of 5 bubbles DJ82184, 29 Nov 2015 | Read review
“The hospitality suite was great!”
 of 5 bubbles 49deann, 4 Jul 2015 | Read review
5 of 5