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29/10/2017 30/10/2017
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    Sheraton Kona Resort & Spa at Keauhou Bay

    78-128 Ehukai Street, Kailua-Kona, Island of Hawaii, HI 96740-2525
    (808) 930-4900
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    1 room, 2 adults, 0 children
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    USD 192*USD 223*
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    Traveller (1758)
    Room & Suite (421)
    Storyboard
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    Overview
    • Excellent30%
    • Very good37%
    • Average19%
    • Poor9%
    • Terrible5%
    Travellers talk about
    “manta rays” (343 reviews)
    “water slide” (136 reviews)
    “keauhou bay” (108 reviews)
    Free Internet
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Pets Allowed
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Self-Serve Laundry
    Private Balcony
    4.0 Star Hotel
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    Offers from Sheraton Kona Resort & Spa at Keauhou Bay
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    Rooms
    29 Oct.30 Oct.
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (2,632)
    There are newer reviews for Sheraton Kona Resort & Spa at Keauhou Bay
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    231 - 235 of 2,365 reviews

    Reviewed 5 April 2017

    The overview of the room is ok with wide space. However, the interior is a bit old. Some redorcation will be better. Welcome gift with a necklace of seashells is warm-hearted and lovely. One sad thing is the elevator and it is incredibly slow. Usually...More

    1  Thank romanpaxzhang
    Response from Sheraton T, Manager at Sheraton Kona Resort & Spa at Keauhou BayResponded 8 April 2017

    Thank you for choosing to stay at the Sheraton Kona. We value your feedback and will share your issues with our team, so we can improve the overall guest experience. We have also begun our Capital re-investment into the hotel which will target guest rooms...More

    Reviewed 5 April 2017 via mobile

    I read the other reviews and wondered what we were in for. The only complaint I have is that for the price they charge for the pool side cabanas I should be able to get one that the cushion covers are not stained or torn....More

    4  Thank plnfxr
    Reviewed 4 April 2017

    We stayed at the Sheraton beginning of March 2017. Would we stay here again the answer is NO, because there are better (and by better I don't mean more expensive or posher!) Hotels a little further down the road, drive along Alii road heading towards...More

    3  Thank Caz'n'kel
    Response from Sheraton T, Manager at Sheraton Kona Resort & Spa at Keauhou BayResponded 6 April 2017

    Aloha, Thank you for choosing to stay at the Sheraton Kona. We value your feedback and will share your issues with our team, so we can improve the overall guest experience.

    Reviewed 4 April 2017 via mobile

    I am a loyal patron of this hotel. And this is my fifth stay here since I started traveling to Hawaii. In fact I have not stayed anywhere else on the Big Island. The location on the bay is fantastic and the short distance out...More

    2  Thank James D
    Reviewed 3 April 2017

    We spent four nights here in March of 2017. The rooms and the whole place in general is in need of upgrades. It just looks "tired". Friendly, helpful staff. It could use a better restaurant. You get charged $15 every day for parking. This is...More

    2  Thank Harley K
    Response from Sheraton T, Manager at Sheraton Kona Resort & Spa at Keauhou BayResponded 5 April 2017

    Thank you for taking the time to share your feedback with us. We are so pleased to hear that you enjoyed your stay. We have also just started our capital re-investment into the hotel. We hope to have the opportunity to welcome you back.

    Royal Kona Resort
    2,912 reviews
    #8 of 14 hotels in Kailua-Kona
     
    Courtyard by Marriott King Kamehameha's Kona Beach Hotel
    3,017 reviews
    #4 of 14 hotels in Kailua-Kona
     
    Sea Village Resort
    238 reviews
    #10 of 14 hotels in Kailua-Kona
     
    Hilton Waikoloa Village
    8,023 reviews
    #4 of 7 hotels in Waikoloa
     
    About
    Awards & Recognition
    GreenLeadersSilver level
    Amenities
    • Top amenities
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Spa
    • Pool
    • Free Internet
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Pool
    • Tennis Court
    • Heated pool
    • Outdoor pool
    Details
    • Price range
    • USD 185 - USD 459 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Green Hotel in Kailua-Kona
    • #3 On the Beach Hotel in Kailua-Kona
    • #3 Top resorts Hotel in Kailua-Kona
    • #6 Family Hotel in Kailua-Kona
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 521
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Travelocity, Orbitz, Cheap Tickets, Hotwire, HotelsforEveryone, HotelQuickly, Cancelon, Evoline ltd, TripOnline SA and HotelsClick so you can book your Sheraton Kona Resort & Spa at Keauhou Bay reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Hawaii >
    • Island of Hawaii >
    • Kailua-Kona
    • Also Known As
    • Sheraton Keauhou Bay Resort And Spa ,
    • Sheraton Keauhou Bay Hotel Kailua-Kona ,
    • Sheraton Kailua-Kona ,
    • Sheraton Keauhou Bay Resort & Spa ,
    • Sheraton Kona Resort & Spa At Keauhou Bay Hawaii/Kailua-Kona
    Add Photo Photos
    Traveller (1758)
    Room & Suite (421)
    Pool & Beach (269)
    Dining (115)
    Hotel & Grounds (1397)
    Bathroom (56)
    Business Centre & Event Rooms (14)
    Family and Play Areas (4)
    Nearby
    Hilton Waikoloa Village
    8,023 reviews
    41.52 km away
     
    Royal Kona Resort
    2,912 reviews
    8.54 km away
     
    Courtyard by Marriott King Kamehameha's Kona Beach Hotel
    3,017 reviews
    9.71 km away
     
    Sea Village Resort
    238 reviews
    7.40 km away
     
    Nearby Restaurants
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    1.57 km away
    Bianellis Gourmet Pizza & Pasta
    443 reviews
    1.46 km away
    Kenichi Pacific
    148 reviews
    1.51 km away
    Rays on the Bay
    1,090 reviews
    .08 km away
    Nearby Attractions
    Anelakai Adventures
    205 reviews
    .43 km away
    Sea Paradise Tours
    637 reviews
    1.44 km away
    Eka Canoe Adventures
    187 reviews
    .42 km away
    Sea Quest Rafting and Snorkeling Adventure
    191 reviews
    1.31 km away
    Ask a question
    Questions & Answers
    Ali A
    27 September 2017|
    AnswerShow all 4 answers
    Response from Mary U | Reviewed this property |
    I agree with the comments noted by the other reviewers. The resort grounds are beautiful and the pool area is really nice. There is no beach to sit on but the views are beautiful and there are many public beaches close by... More
    0
    Votes
    Ali A
    27 September 2017|
    AnswerShow all 6 answers
    Response from MAChivers | Reviewed this property |
    I don't have a single negative thing to say about the hotel. It is absolutely beautiful and the views are amazing!! When we were there it was for a business trip for my husband so they suggested the hotel. At first I... More
    0
    Votes
    ToddLi01
    8 August 2017|
    AnswerShow all 10 answers
    Response from Mary U | Reviewed this property |
    They hadn't been completed when I left on July 29th.
    1
    Vote
    Room Tips
    "The suites are fabulous, especially the one with the oversized patio overlooking the ocean."
    Read review
    ""Partial ocean view" may mean anything with any sliver of ocean visible. Try to get something on..."
    Read review
    "Ocean Front has the best views"
    Read review
    "This is a large resort. Specify your needs in advance. Our rooms were spacious but need updating."
    Read review
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