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Sheraton Kona Resort & Spa at Keauhou Bay

2,799 reviews
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Traveller (1882)
Room & Suite (509)
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Overview
  • Excellent29%
  • Very good37%
  • Average20%
  • Poor9%
  • Terrible5%
Travellers talk about
“manta rays”(365 reviews)
“water slide”(142 reviews)
“keauhou bay”(113 reviews)
Free Internet
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4.0 Star Hotel
All hotel details
Offers from Sheraton Kona Resort & Spa at Keauhou Bay
Special Offer: Breakfast for 2 Included
Hotel deals
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Reviews (2,799)Write a Review
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Show reviews that mention
All reviewsmanta rayswater slidekeauhou baythe big islandself parkingocean viewfree trolleybreakfast buffetcoffee shopgreat poollei makingpoolside barpool sidepool staffoceanfront roombeautiful groundsrental car
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21 - 25 of 2,517 reviews
Reviewed 2 weeks ago via mobile

We we had a fabulous time at the Sheraton Kona. When we called, we spoke to Matthew Bailey. From that first phone call, I knew that it would be an amazing vacation. The hotel is absolutely beautiful, the staff is so friendly, and Matthew is...More

Thank debbie b
Reviewed 2 weeks ago

We had a pretty good stay here at the Sheraton but it could have been better. The pools were nice and we enjoyed the slide. There were plenty of lounge chairs around the pool. Our room was clean, nice, and spacious and there was a...More

1  Thank CC B
Reviewed 2 weeks ago via mobile

This resort had amazing views of Keahou Bay. It was fun to walk the property and learn about the history of the area. The pool was amazing! I loved the water slides and different areas for people. The staff was friendly and responsive to any...More

Thank Brandi J
Reviewed 2 weeks ago

While this hotel resort is at the mercy of its dated design (from the 70's?), it more than makes up for it with its unique features (eg. nightly manta ray viewing and spectacular seascape setting) and excellent management.) Below are some random observations: 1. Check-in...More

2  Thank Davide32424
A TripAdvisor Member
12
Reviewed 2 weeks ago via mobile

Where to start. First night there, the concessions closed early. They got a conditional pass from the health inspectors. The hot dog stand at the pool was closed during our 2 week stay due to lack of permit. My husband and in laws seen cockroaches...More

2  Thank A TripAdvisor Member
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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Spa
Pool
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Pool
Tennis Court
Heated pool
Outdoor pool
Details
Price range
USD 194 - USD 429 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Top resorts Hotel in Kailua-Kona
#3 On the Beach Hotel in Kailua-Kona
#3 Green Hotel in Kailua-Kona
#6 Family Hotel in Kailua-Kona
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 194 - USD 429 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Top resorts Hotel in Kailua-Kona
#3 On the Beach Hotel in Kailua-Kona
#3 Green Hotel in Kailua-Kona
#6 Family Hotel in Kailua-Kona
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (1882)
Room & Suite (509)
Pool & Beach (270)
Dining (124)
Amenities (111)
Business Centre & Event Rooms (7)
Family and Play Areas (4)
Questions & Answers
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lLP1031
4 February 2018|
AnswerShow all 12 answers
Response from WDLuisi | Reviewed this property |
Unfortunately, unlike Honolulu, there are no hotel shuttles. Well I guess I shouldn't say all hotel don't have shuttles since I can't confirm that, but Sheraton Kona and others I have stayed did not. Its rent a car, or... More
1
Vote
16 January 2018|
AnswerShow all 5 answers
Response from D J | Reviewed this property |
About 32 minutes drive. Easy to miss the turn. I suggest using a map app to find it. Rent a car makes it easier.
1
Vote
occams-razor
15 January 2018|
AnswerShow all 12 answers
Response from larry m | Reviewed this property |
no. not a recommended place to swim. there is actually no beach, just a rock cliff and boulders.
0
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Room Tips
"If asking for an ocean view, tell them "no parking lot view""
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""Ocean View" offers a more varied (better) view than "Full Ocean View" which just allows..."
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"Ask for the most recent updated rooms"
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"Ask for an upper floor that overlooks the luau area."
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