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24/12/2017 25/12/2017
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    Sheraton Kona Resort & Spa at Keauhou Bay

    78-128 Ehukai Street, Kailua-Kona, Island of Hawaii, HI 96740-2525
    (808) 930-4900
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    Lowest prices for your stay
    24/12/2017 25/12/2017
     26 people are viewing this hotel
    USD 597*
    USD 566*
    SAVE USD 31
    USD 597*
    USD 566*
    Traveller (1809)
    Room & Suite (422)
    Storyboard
    Royal Kona Resort
    2,957 reviews
    #9 of 14 hotels in Kailua-Kona
     
    Courtyard by Marriott King Kamehameha's Kona Beach Hotel
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    Hilton Waikoloa Village
    8,171 reviews
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    Wyndham Kona Hawaiian Resort
    802 reviews
    #3 of 14 hotels in Kailua-Kona
     
    Overview
    • Excellent30%
    • Very good37%
    • Average19%
    • Poor9%
    • Terrible5%
    Travellers talk about
    “manta rays” (352 reviews)
    “water slide” (139 reviews)
    “keauhou bay” (109 reviews)
    Free Internet
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Pets Allowed
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Self-Serve Laundry
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Sheraton Kona Resort & Spa at Keauhou Bay
    Special Offer: Breakfast for 2 Included
    Hotel deals
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    Royal Kona Resort
    2,957 reviews
    #9 of 14 hotels in Kailua-Kona
     
    Courtyard by Marriott King Kamehameha's Kona Beach Hotel
    3,067 reviews
    #4 of 14 hotels in Kailua-Kona
     
    Hilton Waikoloa Village
    8,171 reviews
    #4 of 7 hotels in Waikoloa
     
    Wyndham Kona Hawaiian Resort
    802 reviews
    #3 of 14 hotels in Kailua-Kona
     
    Rooms
    24 Dec.25 Dec.
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (2,694)
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    1 - 5 of 2,421 reviews

    Reviewed 4 days ago via mobile

    This property has so much potential with its location, but wow it is in need of an update. I did a little reading on the history, and it sounds like it was run into the ground until being sold in 2000. $70 million was dropped...More

    1  Thank Scott S
    Response from SheratonKonaResort, Guest Relations Manager at Sheraton Kona Resort & Spa at Keauhou BayResponded 3 days ago

    Aloha! I am thrilled to know that you found your experiences with our staff friendly! We pride ourselves on creating positive memorable experiences for all of our guests and truly try to embody the Aloha spirit. I'm disappointed to learn that our rooms were not...More

    Hotel's Favourite
    Reviewed 15 September 2017 via mobile

    Since this trip was a "real" vacation (long much needed one), we decided to go with SPG hotels and stay at Keauhou Bay's Sheraton, famed for the manta rays viewed from the aptly named "Rays on the Bay" restaurant, as well as hosting the iconic...More

    6  Thank Sitie
    Management response:Responded 20 September 2017

    Aloha Sitie, Thank you for staying with us at the Sheraton Kona and your kind words about Aunty Tutu. She is an asset to our hotel and makes so many memories for our guests. She will be happy to hear your comments about her! We...More

    Reviewed 1 week ago

    This place was probably really nice 40 years ago but it has deteriorated significantly in the intervening years, bed was sagging in middle, fridge had broken racks, toilet had a leak and the ocean view was pretty poor - across a car park. No free...More

    Thank wilrc1
    Response from SheratonKonaResort, Manager at Sheraton Kona Resort & Spa at Keauhou BayResponded 5 days ago

    Aloha wilrc1, Mahalo for staying with us at the Sheraton Kona. We appreciate your valuable feedback in regards to your recent stay with us and truly apologize we were not able to exceed your expectations. Your insightful comments have been shared with our leadership team...More

    Reviewed 1 week ago via mobile

    Currently staying in an ocean front room. The room is spacious, maintained, and clean. The view is exceptional and staff is friendly and helpful. The trolley to town, while included in the resort fee, accommodates just 34 people and there is no guarantee of a...More

    Thank Wendy E
    Reviewed 1 week ago

    This is a beautiful locale and a beautiful property - but dated property! While they maintain the outdoors very well - the bathrooms could certainly use a makeover (esp. the toilet seats ! Yuck!) ! To add to the woes - Customer service is terrible!...More

    1  Thank ImDaVoyager
    Royal Kona Resort
    2,957 reviews
    #9 of 14 hotels in Kailua-Kona
     
    Courtyard by Marriott King Kamehameha's Kona Beach Hotel
    3,067 reviews
    #4 of 14 hotels in Kailua-Kona
     
    Hilton Waikoloa Village
    8,171 reviews
    #4 of 7 hotels in Waikoloa
     
    Wyndham Kona Hawaiian Resort
    802 reviews
    #3 of 14 hotels in Kailua-Kona
     
    About
    Awards & Recognition
    GreenLeadersSilver level
    Amenities
    • Top amenities
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Spa
    • Pool
    • Free Internet
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Pool
    • Tennis Court
    • Heated pool
    • Outdoor pool
    Details
    • Price range
    • USD 216 - USD 414 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Top resorts Hotel in Kailua-Kona
    • #3 Green Hotel in Kailua-Kona
    • #3 On the Beach Hotel in Kailua-Kona
    • #6 Family Hotel in Kailua-Kona
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 521
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Travelocity, Starwood, Hotwire, Orbitz, HotelsforEveryone, HotelQuickly, Cancelon, TripOnline SA, Evoline ltd and HotelsClick so you can book your Sheraton Kona Resort & Spa at Keauhou Bay reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Hawaii >
    • Island of Hawaii >
    • Kailua-Kona
    • Also Known As
    • Sheraton Keauhou Bay Hotel Kailua-Kona ,
    • Sheraton Keauhou Bay Resort And Spa ,
    • Sheraton Kailua-Kona ,
    • Sheraton Keauhou Bay Resort & Spa ,
    • Sheraton Kona Resort & Spa At Keauhou Bay Hawaii/Kailua-Kona
    Add Photo Photos
    Traveller (1809)
    Room & Suite (422)
    Pool & Beach (270)
    Dining (115)
    Hotel & Grounds (1441)
    Bathroom (58)
    Business Centre & Event Rooms (14)
    Family and Play Areas (4)
    Nearby
    Wyndham Kona Hawaiian Resort
    802 reviews
    7.73 km away
     
    Nearby Restaurants
    Sam Choy's Kai Lanai
    1,860 reviews
    1.57 km away
    Bianellis Gourmet Pizza & Pasta
    452 reviews
    1.38 km away
    Kenichi Pacific
    153 reviews
    1.51 km away
    Rays on the Bay
    1,107 reviews
    .08 km away
    Nearby Attractions
    Anelakai Adventures
    222 reviews
    .43 km away
    Sea Paradise Tours
    659 reviews
    1.51 km away
    Eka Canoe Adventures
    193 reviews
    .42 km away
    Keauhou Farmer's Market
    37 reviews
    1.46 km away
    Ask a question
    Questions & Answers
    439KarlaB
    30 November 2017|
    AnswerShow all 4 answers
    Response from vdputte | Reviewed this property |
    Self parking $15.00. I don’t mind a brief walk and valet parking is often a rip-off. We flew into Kona late at night and our check in was early next morning around 9.00 am. The manager was kind enough to waive the resort... More
    0
    Votes
    scubaRN32
    15 November 2017|
    AnswerShow all 6 answers
    Response from WDLuisi | Reviewed this property |
    There are several tour companies that take out tourist for night viewing. The big draw at the Sheraton is that they have fixed spot lights that turn on after those boats leave. If you are lucky you can watch the manta rays... More
    0
    Votes
    redwolfmom
    30 October 2017|
    AnswerShow all 8 answers
    Response from Peggy F | Reviewed this property |
    In addition to all the other fees which were just a little over $30 per day, they also charged $15 per day parking. The parking lot is at the bottom of the hill which the hotel is on. Quite a walk.
    1
    Vote
    Room Tips
    "7th floor facing the Luau garden has better views"
    Read review
    "just don't stay here"
    Read review
    "Ocean front and vallet / good during Kona Coffee Festival"
    Read review
    "Partial Ocean or Full Ocean"
    Read review
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