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Sheraton Kona Resort & Spa at Keauhou Bay

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78-128 Ehukai Street, Kailua-Kona, Island of Hawaii, HI 96740-2525
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Travel safe during COVID-19
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What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
Updated 06/04/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sheraton Kona Resort & Spa at Keauhou Bay
Updated 06/04/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#10 of 14 hotels in Kailua-Kona
Location
Cleanliness
Service
Value
GreenLeaders Silver level
Enjoy the diversity of Hawaii's Big Island with family and friends at Sheraton Keauhou Bay Resort & Spa. From stargazing atop majestic Mauna Kea to tours of nearby Kona Coffee farms, you'll be close to the best of Hawaii as a guest of our Kailua-Kona hotel located steps from Keauhou Bay.
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Room & Suite (701)701
Full view
Property amenities
Valet parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Game room
Tennis court
Children Activities (Kid / Family Friendly)
Paid public parking on-site
Wifi
Paid wifi
Hot bath
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Vending machine
Poolside bar
Car hire
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Facial treatments
Foot bath
Full body massage
Manicure
Massage
Neck massage
Pedicure
Steam room
Waxing services
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Outdoor furniture
Shops
Sun loungers / beach chairs
Sun terrace
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Bathrobes
Air conditioning
Housekeeping
Interconnected rooms available
Coffee / tea maker
Flatscreen TV
Sofa bed
Bath / shower
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
Bottled water
Iron
Refrigerator
On-demand films
Radio
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
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Good to know
HOTEL CLASS
HOTEL STYLE
Mountain View
Harbour View
Languages Spoken
English
Hotel links
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3428Reviews123Q+A100Room tips
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Popular mentions
ashley wrote a review May 2021
7 contributions
 6 months in Kona so basically everywhere you can imagine. Sheraton one of favorites if you have money or are not staying too long, There’s only 3 resort style hotels in Kailua Kona, this one being the furthest from the tourist center, about a 10+ minute drive depending on traffic. Yes . I didn’t believe it either but traffic is actually pretty bad. So the Sheraton pool is great, staff great, rooms great, grounds great, manta ray viewing amazing. Down side? You are a bit far to go anywhere except the bay which is basically a really pretty boat launch. So you are spending a lot at the only 1 of 2 in house restaurants. Feeding a family of 4 for a week could add up. But all in all it’s worth it if you aren’t the type who likes to just walk out of your hotel and see all the tourist trinkets and restaurants . There’s lots of cops there too eapecialllt on that road so don’t even think about being tipsy and driving. Hawaii DUI accidents are really really bad. Tourists get killed or kill people more often than I realized could happen. Just depends on what you want from your trip. I was there 6 months and didn’t get to see everything I wanted. It’s called big island for a reason.
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Date of stay: April 2021Trip type: Travelled with family
Room Tip: Travel as you would in a foreign country . Just trust me on that . Same mentality and...
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Rene R wrote a review May 2021
Palmetto, Florida192 contributions28 helpful votes
+1
We enjoyed an amazing stay at the Sheraton Kona resort. We did not want to leave. The views, the pool, the staff were are incredible. It was as if the staff were friends! The fresh bakery goods delivered each morning were fantastic! A special thank you to the cafe staff that took such good care of us each morning: Christina, Jeffrey, Mailie and Vickie. If we are ever able to return to Kona we will stay here again
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Date of stay: May 2021Trip type: Travelled with family
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Andrew H wrote a review May 2021
13 contributions2 helpful votes
This is my second time vacationing here and I absolutely love it. The location is superb, staff is incredible and the activities to adventure are amazing! The reason this hotel doesn’t get a firm 4star rating on this app is because it’s facilities are a bit outdated. However, this hotel is still clean and beautiful. This is a hidden gem because of all its extras. If you are a little stuck up and need a perfect shower head and like to spend vacation in your room? Maybe not for you. If you are ready to adventure and embrace the island and it’s culture? Perfect!
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Date of stay: May 2021Trip type: Travelled as a couple
Room Tip: I would recommend renting a car, and using the concierge a lot to maximize value
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So Cal Tripper wrote a review May 2021
2 contributions3 helpful votes
Beautiful location, but the hotel is showing its age. Our room is ok, but the bathroom is disgusting and the shower head only produces lukewarm water and a trickle for water pressure. There are multiple chips on the tub floor. Additionally, there is a wedding tonight and the music is so loud that I have to yell in my room just to have a discussion. It's as if the wedding is taking place in our room. If there is a wedding, they should not place guests in rooms adjacent to wedding. Staff is friendly. But I will never stay here again. If you are going to the Kona side of big island, stay north of airport. I cannot recommend this hotel. terrible experience.
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Date of stay: May 2021
Location
Cleanliness
Service
Room Tip: Ask if there is a wedding during your stay and be placed far away from venue
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Tan wrote a review May 2021
Troy27 contributions13 helpful votes
We booked a regular room using points but when the receptionist saw my request to have a room that can see Manta Ray, she searched and found a room per my request. Greatly appreciate the way that the staff has put in extra effort to appreciate our loyalty. We can see Manta Ray tours from our room. The staff is very friendly and helpful. Room is spacious with balcony equipped with wicker chairs and a high table. The resort is not huge but big enough for morning walk and strolling. It’s dotted with tropical plants, gazebo and benches. The best area is the one with wooden lounges facing the ocean. Sitting there, reading books or just listening to the howling of ocean gave you a sense of out of this world. One surprising bonus was seeing a family of mountain goats roaming around for “breakfast” early one morning. There’s a kiddie “beach” at one end of the kid’s pool was brilliant. The only complain is there’s no formal sit down restaurant. The property is right next to the meeting point of our manta ray tour. There’re masks everywhere inside the property which is a big plus so you don’t have to run back to your room every time you forget your mask
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Date of stay: May 2021Trip type: Travelled with family
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PRICE RANGE
USD 205 - USD 339 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton keauhou bay hotel kailua-kona, sheraton keauhou bay resort and spa, sheraton kailua-kona, sheraton keauhou bay resort & spa
FORMERLY KNOWN AS
Sheraton Keauhou Bay Resort & Spa
LOCATION
United StatesHawaiiIsland of HawaiiKailua-Kona
NUMBER OF ROOMS
508
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Frequently Asked Questions about Sheraton Kona Resort & Spa at Keauhou Bay
Which popular attractions are close to Sheraton Kona Resort & Spa at Keauhou Bay?
Nearby attractions include Aloha Adventure Farms (3.3 km), Heavenly Hawaiian Kona Coffee Farm (3.7 km), and Greenwell Farms (7.0 km).
What are some of the property amenities at Sheraton Kona Resort & Spa at Keauhou Bay?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Sheraton Kona Resort & Spa at Keauhou Bay?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Sheraton Kona Resort & Spa at Keauhou Bay?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Sheraton Kona Resort & Spa at Keauhou Bay?
Yes, paid public parking on-site and valet parking are available to guests.
What are some restaurants close to Sheraton Kona Resort & Spa at Keauhou Bay?
Conveniently located restaurants include Gypsea Gelato, Kona Grill House, and Da Poke Shack.
Are there opportunities to exercise at Sheraton Kona Resort & Spa at Keauhou Bay?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Sheraton Kona Resort & Spa at Keauhou Bay?
Yes, dry cleaning and laundry service are offered to guests.
Does Sheraton Kona Resort & Spa at Keauhou Bay offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Sheraton Kona Resort & Spa at Keauhou Bay?
Many travellers enjoy visiting Kealakekua Bay (10.9 km), The Painted Church (15.9 km), and Kamakahonu (9.7 km).
Does Sheraton Kona Resort & Spa at Keauhou Bay have any great views?
Yes, guests often enjoy the harbour view available here.