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Castle Kona Bali Kai

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415 Reviews from our TripAdvisor Community

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Showing 373: English reviews
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Wijchen, The Netherlands
Reviewed 1 week ago

The unit we stayed in, 203, was well organized, and nicely furnishes. The king and queen beds were comfortable. The kitchen is new and has a high quality dishwasher. Great views and designated parking under the units.

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Helpful?
Thank jporter2016
West Sacramento
Reviewed 3 weeks ago

REVIEW IS SPECIFIC TO UNIT 310, CASTLE KONA BALI KAI. Each unit is individually owned and therefore different. It’s with great regret that I must rate this particular unit with two stars. If it weren’t for the fact that cleanliness is at the very top of our list of priorities, it would be rated higher, if it weren’t for the...

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Thank skybluepink1969
Montana
Reviewed 3 weeks ago

Great location overlooking the ocean - no beach (#318); however shabby interior and furnishing, barebones supplies and questionable housekeeping. Had to request kitchen linens. Reception desk seemed to tolerate guests and not very welcoming.

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Helpful?
Thank Donna S
DSM
Reviewed 3 weeks ago

After reading other reviews, I can only believe that there is a wide variety of quality,upkeep and cleanliness of the room at this property. I don't mind accommodations that are not updated as long as they are clean and well maintained. This met none of those requirements. It was dated, dirty, shabby and poorly maintained. The room smelled musty, the...

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Helpful?
Thank JustCarry0n
A TripAdvisor Member
Red Deer, Canada
Level Contributor
11 reviews
5 helpful votes
Reviewed 15 January 2017 via mobile

I had phoned ahead to confirm check in procedure as I had read there is not a 24 hour front desk. So I was glad I had clarified the procedure. We arrived quite late so it was a little confusing to figure it all out in the dark but we managed ok. We had booked a 2 bedroom with king,...

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Thank A TripAdvisor Member
Tulsa, Oklahoma
Reviewed 13 January 2017

We stayed in a 3rd Floor Condo with ocean front lanai. 2 beds, 2 baths, and a pull out sleeper sofa. The building itself is obviously very dated so don't expect the Ritz. What it is however, is comfortable. You get to relax without feeling the pressure to be reserved and refined. The kitchen was wonderful - we had every...

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1Thank Sean C
Hilo, Hawaii
Reviewed 9 January 2017

My wife and I have stayed at this location several times and always had a great experience. Each unit has been different as each has a different owner. We have stayed in two different studios in the past and a two bedroom (room 205) this time with another couple. Each unit has had everything we needed and more. The best...

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Thank wantabephotog
Gold Coast, Australia
Reviewed 9 January 2017

After waiting for what seemed like an eternity, we were finally booked into our room. The receptionist had a 'couldn't care less' attitude, and when I told her we were going to be late for the tours that we'd just travelled over 3 hours to attend, she just chuckled. I repeatedly gave her my booking name and she repeatedly advised...

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Thank gccoffeeaddict
Pittsburgh, Pennsylvania
Reviewed 3 January 2017 via mobile

We booked 10 nights stay trough Expedia for a family of four. We arrived after 8 pm and front desk was closed. Someone gave us the keys to the condo (room 366) and were told to check in next day. We booked a room with one bed and one sofa bed but when we got to the room there were...

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1Thank Adriana B
Saint Paul, Minnesota
Reviewed 30 December 2016 via mobile

This is an ownership Condo complex managed by Castle so each condo is different. I got a good rate from Google via Castle website and called and booked over the phone directly with Castle. I had a pleasant experience booking with the agent for a "partial ocean view" 15 days before our trip. We are 2 adults and 1 6.5...

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Helpful?
Thank SomeGirl111

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Suites
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
Official Description (provided by the hotel)
Kona Bali Kai is a condominium resort located on the ocean's edge, displaying an uninterrupted vista of magnificent Kona sunsets. Choose from studios, one-, two-, and three-bedroom suites with full-kitchens, private lanai, and ocean or mountainside views. Amenities include a swimming pool, barbecue areas throughout the resort, and a laundry facility. ... more   less 

Additional Information about Castle Kona Bali Kai

Address: 76-6246 Alii Dr, Kailua-Kona, Island of Hawaii, HI 96740-4614
Region: United States > Hawaii > Island of Hawaii > Kailua-Kona
Price Range: $155 - $508 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Castle Kona Bali Kai 3*
Number of rooms: 154
Reservation Options:
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Also Known As:
Kona Bali Kai Hotel Kailua-Kona
Castle Kona Bali Kai Kailua
Castle Kona Bali Kai Hotel
Castle Kona Bali Kai Hawaii/Kailua-Kona
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Questions & Answers

Here's what travellers have asked, with answers from Castle Kona Bali Kai staff and other travellers.
6 questions
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Questions? Get answers from Castle Kona Bali Kai staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure to get an ocean view room, it was the best part of our stay.”
  • Stains
  • Main bathroom
  • Bedside table
  • Lanai decor
  • Torn bedding
  • Surfers from the lanai
  • Rusty tub
  • Lanai decor
 of 5 bubbles skybluepink1969, 6 Feb 2017 | Read review
“Compare other Castle properties first”
 of 5 bubbles G7886QZdonnas, 4 Feb 2017 | Read review
“Please insist on getting a room that has been thoroughly updated and cleaned. Our room should not have been rented.”
 of 5 bubbles JustCarry0n, 31 Jan 2017 | Read review
“Higher floors are a bit quieter -- lots of locals hang out near the shore so being a little higher helps for privacy.”
 of 5 bubbles MayoMarketing, 13 Jan 2017 | Read review
“Rooms at the South end have a good view of the surf break if you like to watch the surfers.”
 of 5 bubbles wantabephotog, 9 Jan 2017 | Read review
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