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Holiday Inn Express & Suites Twentynine Palms- Joshua Tree

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Holiday Inn Express & Suites Twentynine Palms- Joshua Tree
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285 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express & Suites Twentynine Palms- Joshua Tree
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Showing 241: English reviews
Irvine, California
Reviewed 24 March 2015

The reviews say it all. Is the nicest place to stay in 29 Palms and way cheaper than anything comparable in Desert Hot Springs. Staff were awesome (receptionist Mona gets a thumbs up!) and everything was good. Bed super comfy! A balcony would have been great but that wasn't an option so no complaint there. Traffic noise on road side...

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Helpful?
Thank TimB756
HolidayInnExpress29, Front Desk Agent at Holiday Inn Express & Suites Twentynine Palms- Joshua Tree, responded to this review

Thank you for telling us about your stay! We are glad to hear that you did enjoy your time with us with the exception of noisy neighbors. We do hope that our exceptional staff, prices, and services will bring your back for another visit to the beautiful desert. Sincerely, Kaitlyn

Reviewed 15 March 2015 via mobile

We used to love this hotel. Big beautiful modern nice rooms. Super friendly staff. Great heated pool and hot tub ... But don't stay in room 200 because the pool heater grinds on all night and the noise from the motor resonates up the backside of the building. We had to call each night before bed to ask that it...

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Helpful?
Thank JeffTheLocksmith
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Twentynine Palms- Joshua Tree, responded to this review

Dear JeffTheLocksmith, Thank you for your feedback regarding your recent visit at our hotel. We certainly apologize for the issues you had with noise. Rest assured that this matter will be looked into. I would like to address this with you further. I have sent you a private message to obtain more information about your stay. I look forward to...

San Francisco, California
Reviewed 4 March 2015

always clean, friendly staff, and spacious rooms. easy parking, standard HIE breakfast. nice pool when hot (outdoors). only complaint: manager chewed out young staffer in front of guests, unprofessional

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Helpful?
Thank Fredontheroad
HolidayInnExpress29, Front Desk Agent at Holiday Inn Express & Suites Twentynine Palms- Joshua Tree, responded to this review

Thank you for leaving and honest review! We are happy to hear that you always find our hotel to be "clean, [with] friendly staff, and spacious rooms". I do apologize for the unprofessional behavior displayed in front of guests. Rest assured these matters will be taken care of. I hope that doesn't deter you from choosing to stay at our...

Birmingham, England
Reviewed 18 February 2015 via mobile

When I arrived after a 6 hour drive, the room I had requested had been allocated to someone else. When I got to the new room, there was no bathtub and then I was unable to access their wi fi, which was the last straw as I needed to contact my daughter so I left and booked in at the...

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2Thank crazycollie
HolidayInnExpress29, Director of Sales at Holiday Inn Express & Suites Twentynine Palms- Joshua Tree, responded to this review

Hello crazycollie, Thank you for your honest review! We are just as disappointed as you when we hear you were not completely satisfied with your stay. I would love to hear more from you if you could contact me by either email or phone. Just contact the hotel Monday through Friday and you should be able to get ahold of...

Roseburg, Oregon
Reviewed 28 January 2015

I had never been in Twentynine Palms before and picked this motel based upon comments on Tripadvisor. It was the correct choice. Check in was relaxed and friendly. The room was spacious and clean. Wifi worked well. My room faced front and I could occasionally hear the road traffic, but it was by no means loud enough to be a...

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4Thank Tom B
HolidayInnExpress29, Guest Relations Manager at Holiday Inn Express & Suites Twentynine Palms- Joshua Tree, responded to this review

Thank you for taking the time to tell us about your stay. We are pleased that your room was comfortable and you enjoyed your stay. We hope that you will stay again.

San Diego, California
Reviewed 25 January 2015

Conveniently located just a few blocks away from the North Entrance/Oasis Visitor Center of Joshua Tree National Park. My husband and I stayed here for a weekend trip to the park. The staff was friendly, check-in was a breeze, rooms were very spacious and clean, free wi-fi, free breakfast, free 24H coffee & tea, gym, pool.....what more can you ask...

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Helpful?
Thank Christine D
HolidayInnExpress29, Guest Relations Manager at Holiday Inn Express & Suites Twentynine Palms- Joshua Tree, responded to this review

Thank you for taking the time to tell us about your stay. We are pleased that you found your room clean and comfortable during your stay.

Los Gatos
Reviewed 14 January 2015

One of the nicer Holiday Inn Express we have stayed in. The suite was spacious with a separate sitting area from the bedroom. The toilet and bath was separated from the sink area which was nice when getting ready in the morning. The breakfast was above average for this type of hotel. Everything was well maintained, the beds very comfortable...

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Helpful?
Thank dhen
HolidayInnExpress29, Guest Relations Manager at Holiday Inn Express & Suites Twentynine Palms- Joshua Tree, responded to this review

Thank you for taking the time to tell us about your stay. We are happy to hear that your room was comfortable for your stay.

Reviewed 9 January 2015

We stayed here during our visit to Joshua tree national park on the New Year Day. Like some other reviewers mentoined, they had problem to keep up the breakfast with hotel guests. But I guess it is because of the peak season. Anyway, we are staying here not for the free breakfast, but for a good night sleep, so this...

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Helpful?
Thank theTiogaGuy
HolidayInnExpress29, Guest Relations Manager at Holiday Inn Express & Suites Twentynine Palms- Joshua Tree, responded to this review

Thank you for your comments. We are sorry for the breakfast challenges during your stay.

Ventura, California
Reviewed 6 January 2015

We stayed for two nights to visit Joshua Tree National Park and was not what I expected from Holiday Inn or the reviews on TA. The room and hotel in general is very clean, but the furniture is a bit worn and low rent. The breakfast was very poor, on the first morning they didn't even have any eggs or...

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1Thank Mitch A
HolidayInnExpress29, Guest Relations Manager at Holiday Inn Express & Suites Twentynine Palms- Joshua Tree, responded to this review

We are sorry that you were not able to get a good breakfast whil you were here. We have corrected the challenges that we had with our breakfast. We also appologize for the septic. We are working on this issue. We hope that you will give us a chance to deliver a great guest expierence to you.

Los Gatos, California
Reviewed 4 January 2015 via mobile

The breakfast and service at this hotel left a lot to be desired. Don't expect eggs or the hot buns unless you go to breakfast early. When arriving for breakfast within half an hour of it ending the selection was gone and staff was reluctant to bring out more. On our first morning there was almost nothing to eat except...

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1Thank CA_Photographer
HolidayInnExpress29, Guest Relations Manager at Holiday Inn Express & Suites Twentynine Palms- Joshua Tree, responded to this review

We are sorry that you did not enjoy your stay with us. We hope that you will give us a chance to make it up to you if you ever find your self in 29 Palms again.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Come stay at the Holiday Inn Express and enjoy an unforgettable experience while visiting the Joshua Tree National Park or US Marine Corps military base. Our exceptional staff is committed to making the most of your trip. You will find superbly cleaned rooms a delight to sleep in and all the great amenities most desire. In the evening, relax in our outdoor heated pool and hot tub, available year-round. Our 24 hour Fitness Center, Business Center and Laundry facilities are there for you, as well as our complimentary Hot Breakfast every morning. Our breakfast selection is packed with so many choices, including gluten-free and low calorie foods, you will be trying something different for days to come. If you are wondering where to eat or what attraction you'd like to visit next, your hosts are ready to give you great recommendations and advice. We look forward to helping you make your California desert travels unforgettably great! ... more   less 

Additional Information about Holiday Inn Express & Suites Twentynine Palms- Joshua Tree

Address: 72535 Twentynine Palms Hwy, Twentynine Palms, CA 92277
Region: United States > California > California Desert > Twentynine Palms
Price Range: $173 - $256 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Twentynine Palms- Joshua Tree 2.5*
Number of rooms: 84
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel & Suites 29 Palms
Holiday Inn Express Hotel And Suites Twentynine Palms
Hotel Style:
#3 Family Hotel in Twentynine Palms
#4 Romantic Hotel in Twentynine Palms
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express & Suites Twentynine Palms- Joshua Tree staff and other travellers.
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Questions? Get answers from Holiday Inn Express & Suites Twentynine Palms- Joshua Tree staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a room in the back. road noise more likely a problem in the front”
 of 5 bubbles theobo, 6 Mar 2017 | Read review
“For restaurants, Yucca Valley might have better options, 29 Palms has mainly fast food chains.”
 of 5 bubbles courcellesqc, 30 Dec 2016 | Read review
“Probably can't go wrong.”
 of 5 bubbles USAExplorer_2010, 4 Jun 2016 | Read review
“Stay on the 4th (top) floor to avoid people above you & facing the back. Make sure you have their good breakfast included.”
 of 5 bubbles cgda2016, 25 Mar 2016 | Read review
“The front desk don't listen to your requests, so don't bother asking for a better room that the one you're randomly assigned.”
 of 5 bubbles Suitcases21, 28 Feb 2016 | Read review
5 of 5