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BEST WESTERN John Muir Inn

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285 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN John Muir Inn
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Showing 285: English reviews
washougal, United States
Reviewed 5 January 2017

good room, great staff, needed more room for extended stay, hot tub and pool always open, good breakfast but waffle maker was a problem, the best biscuits and gravy, Karen in the breakfast was the best

Review collected in partnership with Best Western
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Helpful?
Thank 684deant
Reviewed 30 December 2016

First off I like this Best Western, and always stay here when in town, so the issues this trip were not the norm, and I will continue to stay here when in town. 1. the newly refurbished room had a shower faucet that appeared to be installed backwards, and it was hard to control the heat, 2, when the internet...

Review collected in partnership with Best Western
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Helpful?
Thank maureenf343
Martinez, United States
Reviewed 26 December 2016

This is a very Nice, clean and qiuet hotel. Very good area. Close to some shops and Nice restaurant, You can walk. Maybe the breakfast could be a litle bit better, but I got everything I need. Its Close bigger Place like Concord, and Perfect for driving around in the Bay area,

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Helpful?
Thank 76ulfm
San Francisco, California
Reviewed 19 December 2016

No sleep leaking bathroom the customer service was very bad I would never stay there again after what happen. The staff needs to be trained more. When I called in the middle of the night about the bathroom being filled with water I asked if I could have some help and staff never came up to the room to help...

Review collected in partnership with Best Western
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Helpful?
Thank Q51AYnataliem
Dennis B, General Manager at BEST WESTERN John Muir Inn, responded to this review

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future....

Reviewed 16 December 2016

This is an excellent place to stay, very close to a freeway, with a small shopping center across the street with plenty of restaurants. The hotel is very nice and clean, the breakfast is excellent and the staff always helpful.

Review collected in partnership with Best Western
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Helpful?
Thank Chris M
Monroe, Oregon
Reviewed 13 December 2016

Rooms were fairly recently re done but building seemed old and halls were a little smelly on the 3rd floor. Quite small rooms for a BW but clean and comfy beds. Very tight bathroom for two people room with not much counter space but on the plus side they had a Make Mirror which for those of us who don't...

Review collected in partnership with Best Western
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Helpful?
Thank Quiltsalad
Walnut Creek, California
Reviewed 13 December 2016 via mobile

The check-in desk clerk was not helpful - could not locate my rewards number online and acted like I was bothering her to do so. The clerk the next day found it right away. Did not mentiom the Winter Promotion or offer to sign me up. Coffee bar was always a mess. Breakfast was better than average. $20 pet fee...

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Helpful?
Thank Carol V
Dennis B, Manager at BEST WESTERN John Muir Inn, responded to this review

Carol V On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We are currently updating the last 40 rooms in our renovation...

Newport Beach, United States
Reviewed 11 December 2016

Chose hotel for location for one-night stay, and was impressed with lots of thoughtful extras (great breakfast, including Denver omelettes and biscuits!, snacks in lobby & room, "clean remote" for tv and large print listing of local stations). Room itself was clean & comfortable, staff was friendly & professional, speedy check-in and check-out. Great value.

Review collected in partnership with Best Western
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Helpful?
Thank 43annieg
Silverdale, Washington
Reviewed 3 December 2016

Stayed here over Thanksgiving weekend. Was pleased to find it nearly half the cost of similiar hotels a few miles away in the Concord/Pleasant Hill/Walnut Creek corridor. Bountiful breakfast buffet, heated outdoor hot tub very pleasant. Property was clean and safe. A few quibbles...sound proofing not the greatest..could hear the dog next door barking, upstairs guests walking early in the...

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Helpful?
Thank lattelady63
Martinez, California
Reviewed 29 November 2016

Over charged multiple times rude staff got the wrong room and it had a bad smell will not stay at this hotel again they where charging my card every day all different high prices its ridiculous they all need fired

Review collected in partnership with Best Western
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Helpful?
Thank 354robf

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Room Service
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about BEST WESTERN John Muir Inn

Address: 445 Muir Station Road, Martinez, CA 94553
Region: United States > California > Martinez
Price Range: $132 - $212 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN John Muir Inn 2.5*
Number of rooms: 113
Reservation Options:
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Also Known As:
Best Western John Muir Hotel Martinez
Best Western Martinez
Martinez Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN John Muir Inn staff and other travellers.
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Questions? Get answers from BEST WESTERN John Muir Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask staff to recommend based on your needs”
 of 5 bubbles womanofsteele23, 20 Feb 2017 | Read review
“Try the third floor and ask when you check in where the renovations are taking place”
 of 5 bubbles Bev8789, 2 Feb 2017 | Read review
“We like to stay on the top floor.”
 of 5 bubbles einsteinpoo, 10 Sep 2016 | Read review
“King Bed (2 beds) room is a tight fit”
 of 5 bubbles llibecurb, 5 Aug 2016 | Read review
“I always like top floor, away from the elevator.”
 of 5 bubbles herpdoc, 22 Jun 2016 | Read review
5 of 5